ChatGPT has gained a lot of attention since its launch, reaching an astonishing achievement of 100 million monthly users within two months. We will not introduce too much about some basic principles and advantages of ChatGPT here, because there are countless articles introducing ChatGPT, so I won’t go into details here.
This article will explore in depth the five industries that ChatGPT currently has the greatest impact on, as well as the advantages and disadvantages of the technology in the corresponding industry application process and trend judgment.
Through this article and some of my thinking, I hope to achieve two purposes. One is to inspire some practical applications for friends who want to rely on ChatGPT, a hot technology to find business opportunities. What kind of influence do people in related industries have.
For domestic users who want to experience the original ChatGPT, you can directly click the link below to view my last article about ChatGPT usage tutorial: "ChatGPT's most complete registration and usage guide" .
The following is ChatGPT's response to the question "ChatGPT's impact on various industries":
Combined with my recent experience, ChatGPT has been greatly improved compared to the previous artificial intelligence, but if you look carefully at the content of the reply, sometimes you will feel that he is talking nonsense in a serious manner. You have to help him correct the answer, or it seems to be Replied a lot of content, but in fact a lot of it is nonsense. Of course, most of the answers are still valuable.
The following is an in-depth discussion of the impact of ChatGPT on the industry from five industries.
01
Customer service industry
ChatGPT itself is a language model that optimizes dialogue, and it interacts in the form of dialogue, so the most suitable application is first in the customer service industry.
1.1 Pain points of the original customer service industry
Customer service is mainly divided into machine customer service and manual customer service. Machine customer service can only solve pre-set problems, more like an FAQ (Frequently Asked Questions), and cannot solve personalized problems, so there is basically no sense of experience at all.
Manual customer service has solved the problem of foolish replies from machine customer service, but it has also brought new problems:
First, the cost is greatly increased;
Second, customer service is an extremely tedious and repetitive job with a high turnover of personnel. When an employee leaves, new training is required;
The third is that the quality and ability of each customer service staff are uneven, and it is easy to cause conflicts with customers when facing different people.
Of course, the biggest advantage of human customer service is that it is flexible, emotional and interactive.
1.2 Advantages and disadvantages of ChatGPT in the customer service industry
Advantages: The emergence of ChatGPT has greatly improved the rigidity of traditional machine customer service, while also taking into account the interactivity of communication with people.
When ChatGPT continues to conduct special training for a certain subdivision industry, the information replied in this subdivision field will be more professional, more standardized, and more humane.
Disadvantage: No matter how advanced the technology is, it cannot completely replace human beings. Although ChatGPT can solve routine problems, it is actually more difficult to use ChatGPT for similar complaints and scenarios that require different solutions for different situations. equally flexible.
1.3 Summary
In general, low-threshold, high-repetition positions such as human customer service will be replaced by artificial intelligence sooner or later. The emergence of ChatGPT may reduce the original 100-person human customer service team to 10 people, so as to achieve machine-based , artificially supplemented by the best fit.
02
search engine industry
The emergence of ChatGPT will completely change the pattern of search engines.
2.1 The difference between traditional search engines and ChatGPT
Traditional search engines match the existing information on the entire network according to a certain search keyword, and then display it to users. Users can choose the results they want from the search results.
For example, the first few pieces of information when searching for low-power IPC are all content that I uploaded on different platforms before.
ChatGPT, on the other hand, directly answers the questions raised by users in the form of questions. Every time ChatGPT asks a question, it gives a unique answer instead of a bunch of options. Some of the answers already exist on the network, and some are intelligently generated by him. Brand new content.
And the biggest problem here is that the answer replied by ChatGPT may be a wrong answer, and the user must have basic judgment ability. Sometimes ChatGPT will talk nonsense seriously.
2.2 Can ChatGPT replace search engines?
In the short term, it will definitely not be replaced, but in the long run, with the improvement of ChatGPT's accuracy in answering questions, ChatGPT will become the best "partner" of search engines.
At present, Microsoft has added the ChatGPT function to the Bing search engine, and Baidu has also added the "Wenxin Yiyan" similar to the ChatGPT dialogue robot to the search engine. The optimal search experience is achieved through the combination of search and question and answer.
03
From the media industry and writers
With the development of the Internet, we have entered the era of creation by the whole people. Whether it is posting a circle of friends or publishing professional articles on various Internet platforms, self-media has reached its peak stage.
And ChatGPT will generate new content, which brings huge challenges to self-media and text workers.
3.1 Differences between ChatGPT and artificial content creation
For self-media or text workers, content creation and creative ideas are the biggest difficulties. The biggest advantage of artificial intelligence (machines) compared with humans is that machines can follow a certain algorithm to create countless content, like a perpetual motion machine. Continuous output content without external interference.
The content of human creation will be related to energy, experience, surrounding environment, state of different periods, etc., and there will also be bottlenecks in creation. Therefore, great works are basically produced in a specific period and in a specific situation, which also creates the uniqueness of the content.
3.2 The impact of ChatGPT on self-media and text workers
ChatGPT has the ability to create content, and the content he creates is well-organized for you to study carefully, just like the teacher taught us to write essays when we were in school. This includes the structure of the article, the core theme of each paragraph, and so on.
When we want to write an article or a novel, we can give a reference outline through ChatGPT, and then ask in-depth questions according to each chapter in the outline to dig out more content to expand the main body of the article.
For practitioners who are professionally engaged in writing work, making good use of this tool can greatly improve their creative efficiency. Using ChatGPT as an auxiliary tool not only retains the uniqueness of content creation, but also solves the bottleneck problem of creation.
Of course, you can also use ChatGPT’s ability to quickly generate content to create some simple video copywriting to create videos, or create terminal content on platforms like Toutiao to directly monetize.
No matter which method is used, in fact, the questioner's ability to ask questions and the ability to integrate information are more tested. Simply asking a question like "write a good official account article" will not produce ideal results. .
04
Intelligent hardware industry
Smart speakers were once considered the best entrance to smart homes. You can control devices through smart speakers, and you can also have smart conversations with speakers. But at present, it has not achieved the wide application expected by the market, and it is still used more as a speaker.
However, the emergence of ChatGPT may bring more and better opportunities to smart speakers or smart hardware devices with voice interaction, which can greatly improve the experience of smart devices.
4.1 What changes ChatGPT can bring to smart hardware
Personally, I think the two features of ChatGPT are particularly suitable for use on hardware with voice interaction. First, the content that ChatGPT replies after a lot of learning is more "human" than the content replied by artificial intelligence in the past, rather than with smart speakers in the past. The dialogue often feels like a fool; the second is that the ChatGPT dialogue is not isolated, that is, it can automatically associate the context, and the entire dialogue is a complete dialogue.
Therefore, when ChatGPT is applied to intelligent voice, it may bring about upgrades in experience, such as smart speakers, elderly companion robots, intelligent dialogue robots, etc. These hardware will become "spiritual", not just an electronic device. equipment.
05
Low-level code farmers and programmers
ChatGPT can pass the mock interview of Google's third-level engineer, and the average annual salary of this position has reached 183,000 US dollars.
ChatGPT can be programmed in different languages, small application programs can be written, and embedded related control programs can also be written.
For programmers, some common programs can actually be generated through ChatGPT, which saves the writing of basic code or general code, and does a lot of things that interns and basic code farmers do.
In the past, it was necessary to type codes one by one. In the future, you can use ChatGPT to generate a basic code, and copy it directly to change the code and debug it.
Therefore, programmers need more experience in code debugging, understanding of the functions of different modules of the entire program, and the transformation from basic code to architecture level, which is a huge challenge for some entry-level programmers.
epilogue
No matter how technology develops, all technologies are designed to ease human work, people will become lazier, and technology will become more mature.
The basic labor workers who did not have much technical content in the past are gradually replaced by machines. The workload of ten people is done by one person plus one machine, and the remaining nine people can only find another way out.
But now, industries that originally had a certain technical threshold also have a greater sense of crisis with the development of technology, and we can only work harder and improve ourselves in order not to be replaced by artificial intelligence.
But in any case, we still hope that there will be more newer technologies. After all, these products that use these new technologies will ultimately bring us a better life.
The above is my personal opinion on some applications of ChatGPT. I mainly hope to give some ideas to friends who are concerned about this field. If there are mistakes or inappropriateness, please communicate and correct them.
I also hope that you will pay more attention to the "Security Industry Observation" public account and forward the article.