Original link: http://www.infoq.com/cn/presentations/3-challenges-from-technology-to-management
I watched the video of the speech today, and I think it was a good speech. As a grassroots manager, I still have a lot of resonance.
The following summary is for your own regular introspection.
Challenge 1: The work the team members do is not as good as their own. It is better to spend time communicating with them than to do it yourself.
Mistake 1: Help the players adjust the code
- Insufficient code specification
- Code logic is unclear
- The code is not robust
experience and lessons
1. Instruct team members to pay attention to skills, and behaviors cannot be forced
2. Reduce requirements, focus on progress, and only look at increments
3. Learn to "teach a man how to fish" and teach him how to think about problems
Mistake 2: Complete tasks for team members
-I am the project leader
- When showing my abilities
- Shoot when it's time to shoot
experience and lessons
1. The project has been delayed, not because of the people, but because of the project management method.
2. You helped him, but he didn't think you were helping him
3. Managers should not complete tasks for team members at any time
Mistake 3: Urging players to improve efficiency
-I have a strong sense of responsibility
- I don't know much about his work
- we have not worked together before
experience and lessons
1. The more you push him, the more he thinks you don't trust him
2. The more you trust him and recognize him, the more he feels trusted and valued
3. It is necessary to continuously enhance his sense of participation and importance
Summary: Doing things well requires principles and skills
Analogy, a copper coin, the square is the principle, the outer circle is the skill
Summarize your skills based on your personality
Mode 1: Authorization Mode
Step 1: Clearly express the purpose and content of the work
What is the purpose of this work? What is to be done? (don't tell him what to do)
Step 2: Get confirmation and feedback from the authorized party
Ask him: How do you understand this work, any questions?
Step 3: Establish a regular communication mechanism with the other party
Ask him: How often do we communicate? What is the content of each communication?
Mode 2: Guidance Mode
Step 1: Compliment his recent work performance
Tell him: Your current task has been done beautifully, and I am very satisfied!
Step 2: Motivate him to grow better
Ask him: Do you wish you could do better? I have some experience to share with you
Step 3: Coach him to do his job better
Tell him: You might as well learn from my experience, you will definitely benefit from it
Mode 3: Co-working Mode
Step 1: Build a relationship of trust with your partner
I said to him privately: I think the cooperation between the two brothers will definitely be invincible in the world!
Step 2: Recognize the significant value of your partner
I said to him privately: I'm afraid this project would not have been completed without you, my brother.
Step 3: Compliment your partner
Saying in front of people: I worked with him and learned a lot
Challenge 2: I feel that my technology is degrading, and I feel that I have no value if I don’t write code for a long time
Mistake No. 4: "Being Ducked on the Shelf" for Project Management
- my job is to write code
-I have no experience with project management
- I'm not the most senior person
I don't want to do project management. My boss forced me to do it. In fact, I refused to do it.
Experience and Lessons:
1. The boss's arrangement is not wrong, but his own thinking has not changed.
2. As long as the boss recognizes you, you have this ability
3. You should seize this rare opportunity to exercise your management skills
Mistake 5: Feeling panicked if you don’t write code for a long time
- It's insecure if you don't write code for a long time
- no one took me to do project management
-Will my future path go astray
Experience and Lessons:
1. Recognize the value of the position. In the past, I did it myself, but now I lead the team to do it, which is more challenging
2. You rarely write code yourself, so you have more time to improve the code quality of your team
3. Teach the team members to do the work that they are familiar with, and do the work that they are interested in and unfamiliar with.
Mistake 6: Refuse to do project management without hesitation
- Doing management is not my original intention
- I still prefer research technology
-I am a person with technical beliefs
Lack of methods and skills for management, unable to find a sense of achievement, and finally chose to give up
Experience and Lessons:
1. Don't touch things you don't like
2. According to your personality, choose your own career development direction
3. Since you have chosen project management, you should go all out to do this work well
Individual combat is mission-driven, team combat is goal-driven
Mode 4: Target Mode
Step 1: Figure out why it's you and not him
Ask your boss privately: Why did you choose me for this challenging job?
Step 2: Figure out what your boss expects of you
Ask your boss privately: What specific requirements do you have for the job I will be responsible for?
Step 3: Go all out around the end goal
Mode 5: Introspection Mode
Step 1: What did you do better today?
Recognize your achievements and give yourself confidence
Step 2: What didn't work well enough today
admit your mistakes, record your mistakes
Step 3: How To Do Better Tomorrow Than Today
Applaud for yourself, cheer for yourself, believe that tomorrow will be better
Challenge 3: I think that management is not technical, as long as the team members can be managed well
Mistake 7: Asking team members to hand in work daily newspapers every day
-To lead a team is to decompose tasks
-Leading a team is to monitor progress
- The need to lead a team is under control
Through the way of working daily, you can clearly see the progress of the team's work, and everything is under control
Experience and Lessons:
1. It is human nature not to like being controlled. Since you don't like being controlled, why do you want to control him?
2. It is also human nature to pursue progress, no one likes to lag behind others
3. It is much easier to manage oneself than others. It is necessary to exercise the self-management ability of the team
Mistake 8: He's lazy when he doesn't do business
- Do things not related to work
-Never do other extra work
- Work overtime on time, never work overtime
Remind the team members of "Soy Sauce" not to do things other than work. Now is working time
Experience and Lessons:
1. It's not his fault that he didn't do the right thing, it's that you didn't make good use of him
2. He is not interested in his work, indicating a lack of passion. At this time, you should motivate him
3. Set goals for him and put higher demands on him
Mistake 9: The ability of "chronic child" must not work
- Not very efficient
- not comprehension
- not good at expressing
He's a "slow guy", and when I see him doing things, I'm anxious and want to ask him to leave
Experience and Lessons:
1. It is an attitude problem if you are not serious in doing things, and a skill problem if you are not efficient in doing things.
2. In the process of communicating with him, let him identify with you from the heart
3. The ability to express can be trained, you have to find a way to teach him
Mistake 10: Learning from others to play 996 and forcing overtime
- There is no Internet company that does not work overtime
-Successful internet teams are all in 996
- Extend working hours to do more
996 forced to work overtime for half a year, and the turnover rate of employees exceeded 50%. The team was exhausted and people were distracted.
Experience and Lessons:
1. Overtime cannot improve the atmosphere or speed up the rhythm
2. Resolutely resist meaningless forced overtime and promote a happy, efficient and healthy working environment
3. In order to achieve the goal, occasionally working overtime can exercise the team's combat effectiveness
Mode 6: Recognition Mode
Step 1: Recognize the other's strengths
Start with his strengths and recognize him in communication
Step 2: Inform the other party of their deficiencies
Judging is the attitude is wrong, or lack of skills
Step 3: Help the other party make up for the deficiencies
Build a culture of "helping each other and growing together"