Park property management is an important part of the smart park. With the continuous improvement of park intelligence, people gradually accept the management model of smart property management. Good property management has become an important factor for investment in the park, and also an important consideration for owners or tenants in choosing properties.
Next, Junsi will bring you "Property Management System Project Technical Standard Program Introduction"
Analysis of the problems faced in the development process:
1.
Informatization at the business coverage level lacks full-scenario applications and incomplete business coverage, leading to online operations of some businesses and online processing of some businesses.
2. At the business flow level
, the business collaboration of various departments (for example, customer service line, engineering line, security line) lacks an efficient work order flow platform, opens up the business collaboration mechanism of various departments and scenarios, and lacks an enterprise-oriented or end-customer-oriented business collaboration mechanism. Service channels.
3. At the level of business management and control,
business norms and work standards have not been fully implemented in the actual work, the business results are unified, the analysis lacks the support of information tools, and the data collection cycle is long, which affects decision-making analysis.
System solutions:
platform construction goals
1. Standardized
file standards, process standards, operating standards, and assessment standards
2.
Unification of platform data, unification of users, unification of interfaces, and flexible iteration
3. Industrialized
business collaboration, industry win-win, service matching, flexible settlement
4. Intelligent
software and hardware combination, intelligent application, customer flow, model innovation
Platform technical support
1. Master data management
With the help of the concept of data center, the basic data involved will be unified master data management, and a unified standard data interface will be provided.
2. Microservice architecture
Adopting the technical architecture of microservices, the separate operations of the business and the center are carried out around the resource management, customer management, account management, payment management, and settlement management scenarios involved in each major business board.
3. The management of the Internet of Things
considers the business scenarios of the project part, and the facilities related to the software and hardware involve the opening of data, such as the barriers of the parking toll system, the access control of the monitoring management system, etc., with the help of Internet of Things technology to open up data flow and funds flow.
4. The cashless payment
platform needs to support multiple payment channels, meet the unified management of aggregate payment, open up accounts receivable and payment channels, and provide a convenient payment experience.
5. Strong information encryption
provides system security for the entire platform, including: secure network, information security, face security, account security, payment security, etc.
System blueprint design:
Platform application highlights:
Highlight 1: Detailed asset management ledger; (Value: Improve corporate data governance capabilities)
◆ A unified asset classification definition
system provides personalized asset type definition functions, which can be classified according to the attributes of assets, for example, housing assets , There are land assets and so on. Moreover, according to the needs of management, the asset classification can be named in the secondary system. For example, under the housing assets, it can also be divided into: office buildings, factories, shops, residences, dormitories (apartments), warehouses, parking spaces, etc.
◆ The unified asset ledger template
system supports the setting of corresponding asset cards for different types of assets, that is, for each type of asset ledger, the corresponding field information can be flexibly configured to meet the statistical analysis of different types of asset management data need. And for each field attribute on the asset ledger, you can uniformly set the standard filling content, for example, the method of obtaining land, which can be fixed drop-down options: allocation, purchase with own funds, purchase with all financial funds, purchase with partial financial funds, Replacement, historical use, other.
◆ The visual asset distribution map
system supports the display of the location in the form of a map in combination with the location of the asset or the GIS positioning data. And, it can meet the two-level data linkage, for example, first see the overall asset distribution of the province, and then locate the asset distribution of a prefecture-level city. In addition, for assets in a certain area, the status and basic information can also be displayed through the lease control chart.
Highlights II: a full-featured set of control platform (Value: improve user productivity line)
◆ check, check, change the one-stop operating
system provides a set of asset status query, signs the lease, rent and other common area to modify the operation of the working platform. On only one interface, after selecting the corresponding work task, it is automatically linked to the specific business document to accelerate the efficiency of business processing.
◆ The district, building, and room hierarchical search
system provides a way to search for real estate from a certain area of the project, then to a certain floor, and finally determine a certain room, with a three-story advancing mode. Provide a visual floor plan to collect and display real estate according to location or format.
◆ The multi-state display
system for vacancy, rent, and stay provides a display interface that integrates multiple asset states, highlighting the four common states of vacancy (to be rented), rented (contracted), self-use (office) and reserved (control), which can be adopted Different colors reflect the real estate situation in the corresponding state. The definition of colors can be uniformly maintained by the system administrator.
◆ The house, people, and money related link
system provides a direct link to related data directly through assets, including the ownership subjects, use objects, tenants (current and historical), arrears, and history related to the assets. Contract status, etc. With assets as the axis, establish a link between business data and improve the efficiency of search work.
Highlight three: Standardized and flexible contract management (value: establishing a unified management standard for the enterprise)
◆ A sound basic information
system provides a relatively complete entry interface for basic contract information, and can add custom information content according to actual needs, or different Types of contracts can be combined with different contract entry templates. The contract entry interface has clear levels and clear categories.
◆ The complete contract clause
system provides a complete data record of important contract clauses, and the corresponding important information content can be quickly viewed on the interface. Including: lease scope, customer name, lease period, rent-free period, rent standard, management fee standard, percentage of fees, lease start date, etc.
◆ The flexible rent calculation
system can support the calculation of rent according to the agreed rent standard, or according to the mutually agreed rate method. The rent standard can be provided by face value, by time or by fixed total amount. The rake method supports the guarantee plus rake, or a separate rake proportion. The rent can be collected quarterly, and monthly income is collected every six months.
◆ The standardized entry method
system can support the requirements of the accrual system of rent, and the system can support the financial split of the rental income according to the requirements of the accrual system. The generated rent receivables correspond to specific months according to the natural month, and generate monthly receivables. If there is a pre-sale situation, the income can be automatically carried forward according to the natural time period, and online approval for the reduction of rent receivables or late fees is supported.
Highlight 4: Powerful customer file management (value: forming an accurate service company profile)
◆ Resource sharing, comprehensive information
All customer information (including owners, tenants or other housing users) of the same project are managed in a unified manner, and resource sharing is realized , That is, a dedicated person is responsible for the overall maintenance of the data, and other departments can also implement inquiries. In the customer file receipts, it is necessary to record various data information related to the customer, including: basic information (for example, name, birth date, contact number, age and address, etc.), real estate information (that is, the list of leased real estate), Industry classification, arrears records, report records (that is, related complaints or repairs that customers have occurred), etc.
◆ Convenient linking and timely update.
On the customer file documents, you can link the system documents through the method of "finding people to find things, and finding people to know shop" to improve the efficiency of data query. For the information update of customer files, business personnel are required to deal with it in a timely manner, and each information update is completed through online operations. For the deletion of customer files, special management is required.
◆ Detailed classification, accurate query
on customer file documents, you can use personalized data dictionary management to define attribute information of different dimensions, such as: industry classification, customer size, enterprise nature, brand type, online channel, settlement method, membership Quantity etc. When maintaining archive information, realize unified data standards, meet the needs of data statistical analysis of different pipelines and different levels, and realize precision marketing.
Highlight 5: A sound work reminder function (value: enhance business management and control beforehand)
◆ Work item reminders
are mainly for the documents responsible for each position, and remind the work items according to the preset time requirements. For example, the information transmission of dispatch orders for asset maintenance.
◆ Plan reminder
For the monthly work that the asset maintenance plan has been maintained, the system can automatically generate the monthly plan according to the time node, and can also automatically generate the corresponding work documents based on the monthly plan date to remind the document processing.
◆ Overtime reminder
For each transaction processing work order, a completion time limit can be set, and then according to the requirements of the completion time limit, an early warning reminder will be given for the documents that exceed a certain time. If the above asset maintenance work order has exceeded the limited time, it will be automatically reminded to the asset management specialist.
◆ Reminder of expiration
For the signed lease contract, the reminder time can be reversed according to the expiration date of the contract, for example, a reminder message of contract expiration is sent to the responsible person 2 months in advance. Reminders for tenants owing fees for more than 2 months.
Highlight 6: Coherent business process management (value: improving the management and control of business affairs)
◆
The data flow direction of the automated program system documents must be matched with the actual business, and the offline and online links should be closely connected. Through the automatic transmission of documents, the efficiency of work is improved, and the amount of manual operation and the rate of misoperation are reduced.
◆ Online approval is
for business approval within the scope of the project, for example, the approval of the countersignature of the lease contract, and the approval of the customer fee reduction or exemption. It can be set online directly on the operation management system and configured in accordance with the actual approval process.
◆ Person-post docking
For the business process direction, it needs to be docked with related posts and personnel, that is, what post does and does things, the system can pre-set related operation permissions to automatically locate the scope of work.
◆
In the process of business circulation, form association can realize different links, different positions, maintain different business information, realize the flexible management mode of "process + form", greatly reduce the number of similar business forms, and integrate them in work orders. The management platform centralizes processing, reduces system operation and maintenance costs, and improves the efficiency of transaction processing.
Highlight 7: Unified report data analysis (value: improve business management and control)
◆ The financial daily report is
mainly used by financial charging personnel to check accounts after daily checkout. With the help of daily reports, different settlement methods can be used to make payments Check. At the same time, at the end of each month, the statistics of the support charge rate are mainly to provide statistics on the charge rate of a certain cost item of the entire project every month, so as to facilitate the evaluation of the work of the relevant responsible personnel.
◆ The monthly business report is
mainly to solve the monthly data statistics and special analysis of the use of assets. It can clearly understand the status of all assets, which are for sale, which are for rent, and which are already rented. Which are not rented. As well as the location and current status of all assets, which ones are renovated, which ones need to be renovated, the price of each property, which ones can only be rented to companies, and which ones cannot be rented to catering companies.
◆ The contract ledger
mainly records the list of signed lease contracts and the performance status of each contract within a certain period of time in the entire area. The deposit payment situation involved in each contract, etc.
◆ Monthly completion rate
It mainly counts the completion rate of all asset maintenance items that occurred in the entire project within one month, that is, how many orders have been placed, how many have been completed, how many have not been completed, the completion rate, or the project acceptance rate, etc.
Junsi Technology is an information management company specializing in providing park information consulting, park management software, park system integration, and personalized solutions; it has a team of senior experts, rich experience in park operation and management, and solves various problems in the park. Sisoft must be your first choice!