This article reprinted from leopard change, Author: Can Yang, Ma Hui, Huang Xiaofang, Xing Yun
On New Year’s Eve, watching the Spring Festival Gala and eating New Year’s Eve dinner has nothing to do with some Internet people. For them, it is just another ordinary overtime work.
At the moment of family reunion, they stayed in the brightly lit office, accompanied by their colleagues, and escorted the carnival of 1.4 billion people.
The e-commerce is not closed, the courier brother delivers the goods with the sound of firecrackers; the 2 billion red envelopes are divided up, and the programmers guard the computer to avoid bugs; Didi drove on behalf of the hotel and waited outside the hotel to send those who had finished drinking home...
Our Spring Festival has been more exciting year after year, and Internet people are indispensable behind it. In the new year, I would like to say to you: Good New Year!
Get three times the salary and feel the Spring Festival in the short video
Yue Min | Short video platform operation
This is the first year of my work and the first year that I did not go home for the New Year.
My job is an operator, and I need someone on duty 24 hours a day, even during the Spring Festival.
I thought I didn't mind whether it was work or going home to reunite with my family during the New Year. As long as the salary was enough, I would be happy to go to work. I knew before that working overtime during the Chinese New Year is three pay, and there are extra red envelopes, so when I learned that I have to work on New Year’s 30 and New Year’s Day, I am not sad, on the contrary, I am happy because I can get more wages. .
On New Year’s Eve and New Year’s Day, I was scheduled to work from 12 AM to 9 AM, so on New Year’s Eve, I slept throughout the day. I originally scheduled 11 PM. Alarm clock, preparations are the same as every night shift before, get up and go to work after a simple clean up.
But before nine o'clock, I was awakened by the sound of fireworks outside the window. When I woke up, it was already dark, there was no light in the room, only my cat was with me in the bed, and I suddenly felt very lonely . On my mobile phone, my family and friends made several calls to me, but I did not receive them. They sent me many videos about the New Year’s Eve dinner, which was very lively.
I live on the 27th floor and I can see the fireworks when I turn my head. This makes me feel that the outside world is also very lively. Only when my small room is lonely, I realize that I also care about the New Year reunion, but I haven’t done it before. To this day, so I don't know. I was sad for a long time alone in the small rented room, and in the end I didn't dare to call my family back, for fear that the excitement over there would make me even more sad.
But these feelings of loneliness disappeared after I arrived at the company. Our company is very lively today. Many colleagues are on duty. The colleagues in the day shift helped me save the New Year’s Eve dinner. A girl my age prepared a red envelope for me. At midnight, the whole office shouted Happy New Year together. I felt very happy at that moment. .
After zero o'clock, I returned to my work station and started working. My job is to review the video content sent by users. Many videos today are about the Spring Festival. Everyone recorded their own New Year’s Eve dinner on Douyin or sent New Year greetings on Douyin. Although I missed the reunion dinner because of my work, I also missed it. I went live on the Spring Festival Gala, but I felt that I made it up again at work. Through a short video of more than ten seconds, I felt the Spring Festival in different places.
By the middle of the night, everyone was in the same working state as usual, but they seemed to be happier than usual. For me, working at the company on New Year’s Eve is like another form of Chinese New Year. It is very lively and makes me forget my loneliness at home.
After get off work tomorrow morning, I plan to go to the company cafeteria to have a hot breakfast as a reward for my hard work.
Give red envelopes to colleagues and eat abalone New Year’s Eve dinner at the company
Mu Mu | Financial BP of a short video company
I am a financial BP, everyone referred to it as "Finance". Many people did not expect that I would have to work overtime on the night of the New Year's Eve.
I am mainly responsible for department budget management, cost analysis, process optimization, etc.
Our company will issue red envelopes on New Year's Eve, and we are at the back to provide benefits for the functional departments. At the same time, we must pay attention to the flow of money and leave some key invoices and basis. This is what we need to control in advance and provide timely assistance.
Overtime work is very simple, that is, mechanically repeated operations, but it takes a long time. Yesterday I was busy from 9 in the morning to 12 in the night, basically without stopping. On the night of the New Year’s Eve, I just spent overtime.
In my impression, the Spring Festival is very lively. We are a big family celebrating the New Year together. We post Spring Festival couplets and roll balls. Children set off firecrackers everywhere. In the countryside, the air is full of prosperity. But I haven't felt it in Beijing for a long time .
Last year, I carefully revealed to my family that I could not go home during the New Year. They raised their voice immediately, "Will you go to work during the Chinese New Year?" I was speechless when I was asked, and I could only answer them softly. It was work, and there was no way. They were forced to accept it. They have to work overtime again this year. Fortunately, the stay-behind policy of the epidemic is ahead, and they calmly accepted it.
To be honest, how can it feel to work overtime on New Year's Eve?
After joining Dachang, my focus has revolved around work. Of course, "Dachang" will also give me a lot of benefits, such as rent subsidies, three meals a day in the cafeteria, and lots of fruits and drinks. The benefits of "Dachang" are really perfect, and subsidies for overtime work will also be in place. Like this year’s New Year’s Eve, there will be abalone, shrimp and crab steak for New Year’s Eve. Overtime work is double wages. I also received a lot of gifts, which I can’t get at home. .
But no matter how loyal I am to my job, working overtime on New Year's Eve, my feeling is only one word: miserable. Who wants to stay with work when everyone else is reunited?
So as soon as the holiday is off, I can’t wait to go home. I arrived home at 12 o'clock on New Year’s Eve, and I left early in the morning. I flew for two hours and then transferred to the high-speed rail for another hour to get home.
I look forward to having the latest reunion dinner at home.
Staring at the back-end orders, sending New Year greetings to 100 customers
Fang Ran | Head of an e-commerce operation department
The company has launched a new business. In the past year, our department has been on duty. To be precise, we do not have complete holidays, and this is also the case on New Year’s Eve. Because they are on duty in different places, there is no three times the salary on holidays.
My work is mainly divided into two parts, one is the daily inventory forecast, and the other is to check whether there are orders in the background from time to time. At the end of the day, I check it about five or six times. In general, this kind of work is not troublesome, but it just needs to be worried. If an order comes, I need to contact the person to deliver the goods.
The performance of this matter also has nothing to do with me. It is reasonable to say that most people are disturbed during the Chinese New Year, but I don't have any irritability, because not only I am on duty, but many of our departments are on duty. And when you are working, if you have a lot of complaints and negative emotions, you may not be able to calm down and do things, but it is difficult to make achievements if you only do superficial work.
In addition, there is a more important task, and that is to maintain customer relationships. Specifically, it is to edit New Year's copywriting one-on-one, and send New Year greetings to potential and cooperating customers. Throughout the year, Chinese New Year is a rare time to express concern.
At around 1 o'clock in the afternoon this year, I sent about 30 groups, and in the evening I sent targeted blessings to nearly 100 people. These two items together took about 3 hours.
No one asked me to do this, but I think this is my job. I think the interpersonal relationship needs to be maintained. It may not be effective immediately, but for the kind of customers who don’t contact him often, if you go to him and he finds that your last chat record is a New Year’s greetings, then he You may think that you are quite polite, and work and business will be easier to start.
In my job, establishing a good relationship with upstream and downstream is the core of my work. Because our business requires frequent communication with customers in order to proceed. Once, my leader suddenly wanted to pick up the price of the goods, and I had already quoted it to the other party. There was no way, I could not influence the decision of the leader, so I had to tell the other party in private that I accidentally entered the wrong price. Since we usually have a good relationship, this matter was easily resolved.
Consciously maintaining customer relationships probably started from my graduation. This is also an important lesson the first boss taught me.
My boyfriend is also a telecom merchant. On New Year’s Eve this year, he stayed in place and worked overtime because all platforms were not closed. He usually didn't get off work until 12 o'clock in the morning. Today is New Year’s Eve, and he can only get off work after 9 o’clock in the evening. He is really too busy. We don’t have time to talk today. When he is free, let’s take a video.
Looking back on the past year, in terms of business, I am satisfied with my current situation, but this year's challenge is mainly in management, and I will work hard on this in the coming year.
My family is in Beijing, so I feel less lonely
Li Yuan | Programmer of a major Internet company
This is not the first time I worked overtime on New Year's Eve.
Internet companies generally engage in activities during the Spring Festival. When people across the country are watching the Spring Festival Gala at home, we will stare at the office to see if the service is normal. We are most worried about the time when the red envelope is raining. The server is under great pressure and whether the red envelope is sent normally. , Will there be any problems with user withdrawals ?
On New Year's Eve, we have to stare until the early hours of the morning to ensure a smooth draw at 0 o'clock before there is too much. There are small-scale activities during other periods of the Spring Festival, and there will be people on duty, but they can be done at home.
To be honest, when I couldn't go home for the first time during the Spring Festival, I didn't feel sad or regretful. On the contrary, I was very fresh and excited, and I felt that I could have a different year. There is no feeling of loneliness when everyone gathers together to eat New Year's Eve dinner and work overtime. And in order to cope with the peak traffic of the Spring Festival, it will be busy before the festival, and various preparations and plans must be made. This state continues until the night of the New Year’s Eve, so sometimes it does not care about other things, and there is no feeling of Chinese New Year. .
On the 30th day of the new year, we will arrive on duty in the afternoon, and then prepare a plan to check the service status. Everyone crowded in a conference room with the Spring Festival Gala as the background sound. After a few peaks in traffic, the mentality slowly relaxed. Everyone talked about the Spring Festival customs in their hometowns and the arrangements for the Spring Festival holiday from time to time. , Some colleagues will catch the morning flight the next day and return to their hometown.
The bigger issue is that there is still a queue for taxis during the early morning hours after work .
For me, my mentality is fairly calm. Maybe my family is in Beijing this year, and I didn't feel the psychological gap because of the special time of the Spring Festival.
I worked overtime on New Year’s Eve the first year, and I boarded the car and went home at 2 am on the first day of the new year. The online ride-hailing driver was also a foreigner. She talked about how she was still running outside at this time and did not spend the New Year with her family. She said that although she missed her family and wanted to make more money, at that time, she suddenly felt sore.
"I'll go back to see my daughter in spring"
Zhu Huifang | A regional manager for grocery shopping
We don’t have time for Chinese New Year to do grocery shopping.
Last year in Shanghai, I was so busy that I went home at 8pm and had a New Year's Eve dinner. This year is even more special. In May of last year, as the company came to Beijing Kaicheng, it will be after March this year to go home during the Spring Festival.
After more than half a year of Kaesong, the area I am responsible for has more than 20 stations and more than 200 delivery personnel. The Spring Festival is still a key battle for pulling new ones.
My job is to visit the staff of the site and cheer everyone on. I have been running around at various sites these days, and I have also seen everyone very busy. Every site is bursting with orders. My buddies are too busy to stop . Orders in my area have increased by 136% .
Because of the epidemic, our stay-at-home rate is 94% this year, which basically guarantees our capacity in the coming year, but this also means that more delivery boys cannot go home for the New Year.
The same is true for me. I used to have a New Year’s Eve dinner with my family, but this year is truly working overtime in other places. The station staff invited me to the site for a New Year’s Eve dinner and cared about me with hot water, which made me feel a little warm during the Chinese New Year outside.
After 8 o'clock on New Year's Eve, we will not take orders. People from several sites will gather to have a reunion dinner, watch the Spring Festival Gala, do some mini games, and chat with everyone. This is a short break for us, because when we wait for the first day of the Lunar New Year, the busy Spring Festival holiday will begin again. Until the wave of Spring Festival returns, it will be the peak of order growth. We need to be busy this month and wait until March before we can take a compensatory holiday. .
I have to wait until then, when the Spring Festival has passed and spring has arrived, before I can go back to Shanghai to see my daughter.