1. Background analysis
In the two sessions in 2020, the state proposed that "new infrastructure is the infrastructure of a digital economy led by new development concepts and driven by technological innovation". This is reflected in the retail business field and represents the need to use digital and technological means to help The commercial economy has built a new operating space. For some large-scale commercial complexes and chain stores, it means changing the traditional business model of the past, operating with platform thinking, and using digital means to make shopping malls and store management more and more valuable in traffic, thus building a response to the new consumption era The underlying capabilities.
2. Demand analysis:
1. Reuse old equipment without increasing costs.
Let the old equipment used for local monitoring of the store play new functions, and the video will be uploaded to the cloud and unified to the cloud for management. The headquarters will conduct unified control, operation and maintenance of the data of each store.
2. Long-distance patrol of the store, allowing the management to patrol the store even without going out at special times.
Enterprise managers conduct remote online inspections of stores to solve the problems of front-line management of stores. At the same time, they can also respond to the policy call to avoid going out during the epidemic.
3. Picture inspection and self-inspection operation standard process in collaboration with store personnel.
Check the standard operating procedures of the store, such as disinfection and wearing of protective masks. When some materials are in short supply, check whether there is a private price increase by store personnel to avoid transferring risks to the enterprise.
4. Abnormal report and rapid processing channel for special circumstances.
Report abnormal situations in the store to avoid or deal with emergencies that may occur in special environments in a timely manner, such as goods looting, customer conflicts, and safety emergencies.
Recently, we designed and communicated the bottleneck and pain points encountered by users based on chain store management. The business form is a sporting goods chain store. The stores are scattered across the country. Based on offline stores that are increasingly difficult to control and operate, the company first What is considered is the control of time and labor costs, that is: there is no need to go to each store one by one for on-site inspections, and it is hoped that the monitoring equipment of all stores can be connected to the cloud for unified management, and managers can monitor the safety of stores anytime and anywhere. Real-time preview of the management and operation situation, timely dispatch and command for emergencies, and save the required video materials as evidence for later reference.
The difficulty is:
(1) The store monitoring equipment is relatively old, with different brands, models, and agreements, but because of cost considerations, they don't want to make equipment changes.
(2) Operation and maintenance are difficult. Except for the headquarters, there are almost no technical personnel in all branches and branches. Monitoring is only one of the conventional store monitoring methods, which will be viewed when needed, which means that you do not want to invest too much labor costs. .
(3) It is still cost control. Although the video is uploaded to the cloud, it does not consume traffic or bandwidth during idle time, and only consumes resources when someone is viewing it.
In this solution, the monitoring equipment of each store is connected through the EasyCVR security video cloud service, regardless of the brand of the camera. At present, the EasyCVR security video cloud service can basically access 100% of the standard protocols and most private protocols on the market. This ensures the access of old equipment in the store and effectively controls costs. At the same time, it cooperates with the storage of cloud services to support the review of historical data.
Based on the above functions, the headquarters gathers the monitoring equipment of various stores to perform operations such as large-screen display, web-side viewing, and APP viewing, so as to realize video shop patrol, remote shop patrol, AI shop patrol, spot inspection shop, etc.
The picture above is a digital brain solution for a chain store based on TSINGSEE Qingxi Video, which intelligently displays information such as the number of stores and the number of devices online, which is convenient for monitoring store conditions anytime and anywhere. EasyCVR security video cloud service is a cloud service product responsible for providing security video access. It is responsible for the connection of security video streams of various standards such as GB/T28181, Haikang SDK, ONVIF, RTSP protocol, Ehome protocol, Dahua SDK, etc. Incoming and forwarding, it can realize the rapid collection of security video streams, transfer to the cloud, and support network cameras (Axis, Bosch, Hikvision, Dahua, Univision, Huawei and other mainstream brands), GB/T28181 equipment/platform , Ehome protocol, etc. access cloud resources through standard protocols.
In addition to the functions we mentioned above, various types of cloud gateways can also be used to connect intranet devices/platforms such as RTSP, Onvif, and Haikang SDK to cloud resources. Security videos connected to the cloud can be docked, including cloud transfer A series of video services such as code, cloud live broadcast, cloud storage and CDN accelerated distribution, to maximize the application capabilities of surveillance video.