Plato, fishbone diagram, knowledge base, PSCA are all included-MiRuan adverse event reporting system [2020 version]

I. Introduction

MiRan Medical’s safety (adverse) incident reporting system [2020 version] will be launched soon. It has undergone several iterations and updates, transitioning from focusing on basic reporting to focusing on intelligent analysis, improvement tracking and case precipitation, in terms of interface, function, performance, and business. The logic is improved and improved.

2. Applicable institutions

Three, follow the standard

• "Hospital Quality and Safety Management"
• National secondary general hospital review standards
• National tertiary general hospital assessment standards
• JCI certification standards

Four, be different

• Software intelligent
  AI learning robot, BI big data mining, intelligent reminder, intelligent error correction, intelligent push, etc.

• Powerful resource library
  Expert suggestion library, template style library, cloud shared library, case library, knowledge base, political system, etc.

• Ensure security,
  security protection, privacy protection, authority control, interfaced docking, etc.

• Re-analyze and improve
  Plato, positive and negative fishbone diagrams, trend analysis, SAC risk analysis, IDT
  rectification measures, implementation inspections, regular feedback, effect evaluation, historical tracing, RCA report generation

• Flexible custom
  event category, event process (workflow), event warning, event display interface, analysis dimension, etc.

Five, value manifestation

• Quality control (simple, fast, standardized)
  simple: a large number of presets do not need to be filled by hand, interface docking is automatically filled in, and multiple forms of audio/video/picture reporting, greatly reducing the cumbersome reporting .
  Fast: extremely fast reporting mode, limited time limit warning, support for multi-terminal processing, real-time message push, event processing in an orderly and efficient manner .
  Standards: template guidance, AI intelligent reminders, cloud category library, reporting norms are easy to manage .

• Multi-dimensional analysis (comprehensive, in-depth, intelligent)
  comprehensive: 20+ statistical dimensions and 50+ statistical items to fully control relevant factors .
  In-depth: 8 kinds of analysis tools, 10+ analysis dimensions, in-depth analysis of the root cause .
  Intelligence: report intelligent summary, automatic report generation, expert suggestion library, BI analysis, intelligent auxiliary decision-making prevention .

• Closed-loop management (continuous, standardized, in-depth)
  continuity: rectification measures are drafted, implementation supervision, effect evaluation, history tracing, PDCA continuous improvement .
  Standardization: indicator monitoring system, rectification report generation.
  In-depth: Seven-Ho Analysis Method, Time Series Table, Vulnerability Management, Difference Analysis, Multi-Tool In-depth Analysis .

• Armed with theory (reducing the incidence rate, increasing the reporting rate) to
  reduce the incidence rate: 99+ case bases, intelligent push of weak knowledge, knowledge map navigation, knowledge of political and cultural systems, and enhance personnel knowledge capabilities .
  Increase the reporting rate: document awareness management, point incentive management, and increase awareness and enthusiasm for reporting .

6. Reporting link

Seven, reporting channels