When a larger team size, and is cross-sectoral, multi-role, multi-module complex structures, the unity of purpose, focus on product strategy floor, highlights the particular importance, also have higher difficult to implement. To this end, NetEase Hangzhou Research Institute of Project Management Services to explore a set of strategic product landing project management system, while Jira constructed based project management tool which adapts and promote the implementation of its landing.
1, strategic project management system
we will be landing path product strategy is defined as: product management to develop a strategy and determine based on strategic business objectives, each person is responsible for dismantling the target for the development milestones related R & D team will be split into further milestone needs and tasks, into the product iterations and versions of the plan implementation and delivery. The link with the target value path coverage split from top to bottom tissue; dismantling milestone task laterally, open up the collaborative development of roles link from upstream to downstream.
Reached a milestone for the protection of the smooth and cost control, we require at the planning stage-by-defined range of milestones, acceptance criteria, delivery time and manpower to do the budget; in the implementation process, progress on output, manpower to monitor, in real time reflect project risk; upon completion of the inspection, issued by the relevant metrics and summary improvement.
At the same time, Internet-based project management products, covering products, research and development, operations three links, somewhat extend and expand links than traditional software development project management involved. Its core objective is within a closed-loop product cycle, improve all aspects of performance (efficiency and quality), to increase the probability of successful products. To this end, we collect and iterative version, product quality, customer feedback and other basic data, measure and improve the overall efficiency of production and research.
Figure 1: Netease strategic project management system
2, build strategic project management tools
and concepts of strategic project management system to match the design and construction project management tools, we follow the following principles:
● hierarchical management: milestones, requirements, tasks, layer by layer decomposition, respectively , product managers and R & D personnel in charge of layer by layer by a responsible person, the system itself connectivity and parcel, just focus on each character's own level work, they can make strategic landing path smooth and efficient;
● complete link: complete coverage link target value split from top to bottom, and product development, operations of the closed-loop business, work management scenarios under various matching system;
● fine metric: buried design data in advance, the use of tools while recording data, measures to meet the needs of sophisticated project management.
We use Jira as a project management tool platform foundation, leverage its powerful configuration capabilities, carried out a series of definitions and configuration, making full use of project management tools to adapt to the use of scenarios and strategic project management process specifications, while meeting demand for project data collection.
First, we define all types of questions in strategic project management areas, as shown below:
In the beginning of the design, we use a measure of demand scenarios and combined, through field configuration for each question type defines a different field, in Issue create, edit, and render the state jumps to the team, the process of data collection. For strategic landing during labor cost management, Jira Issue "original estimated time" is one of the core foundation of our project metrics data is used to calculate the actual manpower production and research process.
We establish contact with Epic link between Issue and Issue link Jira to reflect the hierarchical relationship management system, and landing on the strategic goals down link, layer by layer to achieve the dismantling from Epic Story of then Task (Fig. 3); in the business closed, the series Ticket from operational links, Advice to the product of a new round of Epic, Story design, implementation and delivery (Figure 4):
▲ Figure 3: goals down link tool
▲ Figure 4: Business closed loop tool
Scrum panel and dashboard, and version management is an iterative daily essential tool. The Epic Issue, may well be displayed on the panel, and for iterative in Process (FIG. 5):
▲ FIG. 5: Scrum management panel iteration
through the dashboard widget, and displayed binding filter fixing version Program the demand for its task decomposition, at any time to monitor the progress of version, response tracking cases (Figure 6) user feedback problem:
▲ Figure 6: dashboards and version management, user feedback tracking
3, build strategic project management metrics
using the tool provides a rich data basis for strategic project management, support can measure and analyze different dimensions. For example, according to business goals milestone classified attributes, we can get labor market services sector, clearly visible (Figure 7) Human budget and the actual distribution of the entire department on business objectives within the planned period:
▲ Figure 7: Distribution of the market sector human
or, using the task Sanchi figure shows the workload in each iteration of milestone / release distribution, which will milestone schedule management and iterative management to link up auxiliary risk control (Figure 8):
▲ Figure 8: milestone iteration workload distribution
or fine analysis of accident / incident causes, to help improve product quality and improvement (Figure 9).
▲ Figure 9: Accident / Incident classification analysis
Tools and data for the implementation of the process, provide the basis for a project to improve the refinement of project management possible.
In strategic project management tools to design, build and landing process, while reducing as much as possible to fit the flow of learning and cost, we always uphold the concept. In the case of the introduction of the system is almost no secondary development, rely entirely on Jira configuration to achieve these demands, no doubt difficult. On the other hand, relatively low cost to learn and use the system configuration, but also the liberation of some of the project managers rely on the development of tools, processes and tools to make adjustments and improvements can be more rapid and flexible.
About the Author: Gan Xi Chen, NetEase Hangzhou Research Institute of Project Management Department, senior project manager, in charge of Netease cloud computing project set. Have CSM, PMP certification. (Source: NetEase Hangzhou Research Institute)
