Wagner said, “RPA can significantly reduce costs, increase speed, improve compliance, and more.
Reaching departments such as back office, middle management and front office, RPA can also reduce the daily burden of employees, freeing them up
Use your energy to do more meaningful work.
Many RPA solutions are starting to incorporate cognitive capabilities, increasing their value proposition. RPA book
itself is not an intelligent solution. As the Everest Group explains in its introductory RPA course
As explained: "RPA is a deterministic solution, the outcome of which is known, and is mainly used in transaction activities.
dynamic and standardized processes. ” Some common use cases for RPA include order processing, financial report generation, IT support
support as well as data aggregation and reconciliation.
However, as organizations move forward in their digital transformation journey, many RPA solutions start to
The fact that cognitive capabilities are integrated adds to their value proposition.
For example, RPA can be combined with Intelligent Character Recognition (ICR) and Optical Character Recognition (OCR). call
Central RPA applications may combine natural language processing (NLP) and natural language generation (NLG) to enable
chatbot.
“These are all elements of the intelligent automation continuum that allows for digital transformation,” Wagner said.
RPA is one component in a long line of intelligent automation technologies that come together and
Used in an integrated fashion, it can dramatically change the cost and speed of an organization's operations while also improving compliance
compliance and reduce costly errors. "
Indeed, RPA can be a key part of the technology toolset an organization can use to drive change.
"RPA can make other digital technologies work," Sharad said.