table of Contents
2 goal management capabilities
5 communication and coordination
Capacity of 80,000 under the guidance and training
A strong sense of mission and passion for work
3 good at learning, hard thinking, the courage to practice
4 good management ability and skills
Top 5 soldiers before forcing, training first official practice
I. Introduction
Management is the core of grassroots-level managers
Grassroots management features different from middle management and senior management is based on the implementation of the main
Level managers in their role can be reflected in the learner's model, builders and trainers four kinds of identity
- Commercial Road Coach
Have the ability II
Line managers is not official, but the responsibility is not small. So, not everyone can be a grass-roots managers. A good level managers must have considerable ability and quality, so as to manage the team for the enterprise effectiveness.
1 professional competence
Focus on the daily management of grassroots managers focused on the first-line management and operation, if it has the essential aspects of the professional and technical capacity. Only line managers become business elite, expert, only with a higher authority in the management of subordinates. Therefore, the grassroots team managers in their own jurisdiction, the business (including personnel, equipment, materials, methods, etc.) should be skilled and be able to make reasonable suggestions under the scientific guidance to help them make the right judgments in specific work.
2 goal management capabilities
On the daily management, the line managers can be task-specific job tasks set theme, complete with time limits for specific assignments, to enhance the sense of participation of subordinates. In dealing with business, set a theme, time, number of concrete goals to improve employees' sense of participation.
3 Problem Solving
Line managers should have timely detection of problems, problem-solving skills, it is able to anticipate some of the problems hindering the completion of mission objectives, through research and analysis to find out the cause and take appropriate countermeasures to solve them.
4 organizational skills
In order to achieve the targeted sectors, the use of every member of the team of decomposition characteristics of the task, the ability to play all the staff work together, play a team the maximum energy.
5 communication and coordination
Good communication and coordination can reduce friction, harmonious atmosphere, improve morale, help to build a good relationship of trust. In order to be able to direct comments to communicate and exchange information necessary level managers should have a high degree of talking, listening, and discuss each other's ability to persuade. As humor can make work easier atmosphere, people feel warm. In some embarrassing situations, appropriate humor can make the atmosphere suddenly become relaxed. Use humor to criticize subordinates, they will not feel so embarrassed, and make it convincing. Communication skills with work experience will gradually improve.
6 ability to listen
Many managers have such an experience, one because of unfair treatment and feel aggrieved employees to find their own evaluation, the manager just listened to him talk, talk when he finished, many will feel calm, even without what decision to resolve the matter. This is the benefit of listening. Because everyone wants to be taken seriously, and have the desire to express their views. So, friendly listener naturally become the most popular person.
Capacity of 70,000 incentive
Employees must give full play to their talents and hard work, it is imperative employees "want me to do" to "I want to do it," the best way to achieve this transformation is to motivate employees. If the manner of incentives rather than command arrangements for the way employees work, but also make employees understand the importance of a sense of accomplishment and their work. Excellent level managers must not only be good at motivating employees, but also good at self-motivation. As a grassroots manager, there are a lot of complicated transactions every day and a lot of things to be difficult, imagine the pressure they face. By way of self-motivation, it can put pressure into power, and enhance the success of the work of faith.
Capacity of 80,000 under the guidance and training
Guide subordinates to carry out successfully their daily business and teach the necessary knowledge and methods, pointed out deficiencies in the staff working on awareness and action, it is positioned to understand the work, the importance of improving their productivity.
Three qualities
Line managers not only have excellent leadership skills, but also a higher quality of training and other employees, in order to better manage the team, led the team to achieve "excellent team" to create activities.
A strong sense of mission and passion for work
Mission means that there is a strong sense of identity and the cause of where their team. Our mission will have a strong sense of responsibility for their duties and positions, enthusiasm, conviction, so it is level managers can more dedicated than ordinary employees, mainly due to more responsible. Problems encountered in season, lower-level managers with high sense of responsibility, take the lead to solve problems quickly; in the face of setbacks, use a firm belief motivate employees, for employees specified in forward direction.
2 broad mind and tolerance
As the saying goes: "People have much heart, how much can dry things." Practice has proved that this sentence is really wisdom. Be tolerant to diversity, tolerance is a virtue. Level managers have a broad mind to accommodate ordinary people can not allow things ordinary people can not endure intolerable grievance, open-minded and optimistic approach to their superiors, and subordinates same level. Correctly deal with criticism of their superiors, are for their own progress; stage and the proper understanding of the level of their colleagues blame, they are to work; good subordinates to forget their mistakes and offended, because people will always be wrong. At work, with no color glasses human being, not to judge new and old weather, unite all forces to the overall business objectives and work.
3 good at learning, hard thinking, the courage to practice
As a grassroots manager, there is a temporary lack of capacity is normal, as long as more learning, more practice will be able to improve their capacity and quality. There are many ways to learn, you can learn by doing, learn other people's strengths management; also be more reading, learning from books; you can also take part in training courses and so on. There is not enough light to learn, but also to think, feel free to write some thoughts or articles to clarify ideas and clues to find their own management. In addition, the courage to practice, some good management practices and ideas to practical work, and then adjust the method according to the results, summed up so many times after improvement, management will be able to mature.
4 good management ability and skills
The team is small, but a lot of the same management abilities and skills requirements, including program management, communication skills, motivation, corporate culture management, team organization, leadership, innovation, crisis management capability. Where communication skills, team organization, innovation is most critical, is the basis of all communication skills and management skills, communication skills and therefore does not work, it can not be a qualified level managers. Team organizational capacity is also an important aspect of the current management team management are, how to play the role of everyone on the team, so that the sum is greater than the force of the power of a single person, this is a problem every business manager must consider. Innovation is the cornerstone of the eternal theme of enterprises to obtain competitive advantage, but also business development. In business, only innovation can win the market; in management, only innovation can gather the people, to avoid staff has changed because of nausea. Managers must constantly sum up experience and management experience, the ongoing management awareness, management concepts, innovative management methods, management methods, improve the management level.
Top 5 soldiers before forcing, training first official practice
Continued strong absorptive capacity, high prestige, professional staff of outstanding team of managers to enrich the grassroots, the grassroots managers to maintain the vigor and vitality of the team. Within the grass-roots management, clear rights, obligations and responsibilities of line managers, and line managers to set up a monthly appraisal award, and monthly self-controlled primary assessment scores linked to ensure that line managers play a first class organization of production, learning life coach, hoe action to solve the problem.
As a grassroots manager, to passion for work, good at learning, diligent in thinking and practice, everything from the overall consideration, we should strive to improve their management level and ability to overcome some bad habits, to pay much more than ordinary employees effort, sweat and hard work, so as to gradually improve themselves, to meet the development trend of enterprises. Only such level managers have the ability to lead his team to "excellent team" marching!
Four summary
Line managers sometimes have to be able to withstand setbacks, failures and had to bear the blow, pretend to be wronged.
Refer to the following:
http://www.sohu.com/a/195523643_755264
http://www.360doc.com/content/11/1213/08/7093384_171845300.shtml
http://www.360doc.com/content/19/0420/20/42021828_830176769.shtml