Communication is the core of any business.
If your team can not communicate properly, they may not be able to complete the task and achieve their goals.
As a manager or business owner, your job is to create an environment that allows them to respond to new challenges and to articulate their own, but not alone.
The following are the methods and tools can be used to improve team communication.
Why team communication can determine the success or failure of the business of
your employees must be able to confidently and clearly communicate with each other. The following exchange is so important why Quick start:
Efficient planning - maximize efficiency
if your communication confusion, it is difficult to carry out the project.
The narrower the gap of understanding between the sender and recipient, the more clear communication. Across various channels of communication clear so your team can collaborate flawlessly, and push their projects forward.
Clear communication also makes it easier for your team members know their position and expected of them every day.
Agile execution - remain flexible
if they are unable to communicate effectively, your team will be difficult to respond to changing circumstances.
We all know that in business, things change quickly. Your team needs serious consideration and mutual exchange in order to adapt to these changes. The ability to communicate so that your team has the ability to succeed in changing circumstances.
Constructive feedback - moving in the right direction
if your team members do not want to share advice and opinions, the quality of your products or services will be affected.
Each member of the team are encouraged to find their own voice and to provide clear feedback is very important. Your team members daily interact with your business, their insights and opinions may only help you increase your profits.
Satisfaction colleagues - let everyone be happy
if your colleagues ignored or underestimated, they will quickly give up your business and find alternatives.
We are all social animals, hear our voice is very important. If we think that their contribution is not taken seriously, we will quickly leave the group. That is why every team member has the right to express their own ideas.
How to find the right team for your project channels of communication
in today's world, we have to communicate in ways never before. The following are the details of the key categories of communication channels you should use.
Face to face interaction - to keep things personalization
technology is everywhere, but it will never replace face to face communication. In fact, our brains to seek physical interaction and respond to even a small way signal shaping. This helps us to express yourself clearly and understand another person's intentions.
Face to face communication is also very important in the business world. Harvard University study showed that compared with the possibility of e-mail, face to face to get a positive response to the request to be 34 times higher - to keep individuality, to create a team spirit, and to establish a strong link between the teams.
Instant Messaging - IM unlocked
smart phones, tablet computers and other devices easier contact with each other than ever before. Over the past may take a few days to the questions raised can now be answered in seconds.
In recent years, instant messaging applications become more complex, and promoted file sharing and group chat and other advanced features. Proper use of these features can make teams collaborate more effectively. For example, a survey ReportLinker found that 14 percent of employees use instant messaging specifically to reduce e-mail.
Video Conferencing - across any distance
faster Internet speeds, powerful equipment and more complex software means that video conferencing in recent years has been greatly improved.
Video conferencing has evolved from creating awkward inconvenient moment for the global enterprise viable communication channels. Now, video conferencing can help colleagues in remote connections to maintain dialogue.
Video conferencing is usually a good way to build relationships and enjoy a sense of remote connection. For example, team members around the world can share personalized greetings, and regularly attend meetings. These are just some of the reasons the team presided over conventional remote video conference call should attempt.
Knowledge-sharing platform - to communicate across time
now companies are generating a lot of information every day - you must determine a space where you can collect this information and in which the entire team is ready to use knowledge. Knowledge sharing platform to provide this feature for you. Your team members can collaborate, leaving the relevant processes and workflows important information and knowledge.
Knowledge-sharing platform is also a good way to communicate with the new staff. Through which they can learn about your internal policies, the Do's and Don'ts as well as more information about your product.
Seven kinds of (validated) method to ensure effective team communication
installing appropriate communications infrastructure is only part of the battle - you must ensure that all of the skills to ensure effective team communication.
This is the team that you can use as a seamless exchange of strategies and technologies for a closer view.
1. Establish a culture of dialogue and
if you want your team to communicate effectively, then we must welcome the establishment of a culture of dialogue, which is very important. When the company celebrated an open and clear dialogue, they help team members communicate confidently and freely share information. This culture is often indirectly influenced by your company's culture.
On the other hand, you'll find the staff can not speak and share ideas in a team, communication will be adversely affected.
This is why you have to break down barriers and encourage team members to comment on the reason. Here are some that you can use to create a culture of dialogue technique:
a) use the "five dialogue framework" to guide important dialogue
Dr. Tim Baker (Tim Baker) is a leadership development consultant, he was "the end of the performance appraisal," a book created a "five dialogue" framework. Under his system, team leader for five consecutive months to cover a monthly theme, which means that each topic covered twice a year.
The following is an overview of the five dialogue Dr Baker:
Climate Review - a measure of overall satisfaction and morale
strengths and talents - to identify opportunities for competency-based
growth opportunities - to improve overall performance and standards
of learning and development - in the past has been focused on learning opportunities for
innovation and continuous improvement: - with to discuss how to improve the effectiveness of
the system can help you increase the structure of the dialogue, and organizational performance evaluation system can re-imagined outdated. Bonus: arrange a time is also very simple. Just use Google Calendar set up recurring events, you can track the team's development and opinions.
b) the opening part of your company culture
Your core company values is to support your overall vision, shaping the company culture and define the identity of the organization Polaris.
You may need to install the "Communication" Some variants as a core value of the company. Take a look at the core values of Starbucks, for example:
To create a culture of enthusiasm and a sense of belonging, welcome everyone.
Bold action, challenge the status quo and look for new ways to grow our company and each other.
The presence, transparency, dignity and respect.
Best effort in everything that we do to make themselves accountable for results.
Each value implies communication in some way. Consider draw inspiration from the outstanding example of core values in order to shape their communication as a central value.
c) Encourage your team members to reduce e-mail
Open-plan offices all the rage in the modern work environment. However, a recent study found that frontier, these spaces of time employees spend in face to face in the reduction of 73%, while e-mail and messaging time has increased by 67%.
This may have an internal team communication have a negative impact, therefore, develop strategies to mitigate this risk is very important.
To do this, try the number of email policy enforcement impersonal and distracting restrictions send. For example, you may decide to merge these rules to the employee handbook, or as part of the company culture.
2. Investment Exchange and Training
Excellent communication skills are personal and professional life precious commodity. Although we all know that some people may be better able to express their views than others, but your team can definitely improve and achieve your desired level.
You may decide to share your expectations and to make your team to keep pace by investing in communication training. These meetings might be fun, and there are many consultants offer these types of meetings.
You may also decide internal training. E-learning industry, this article shows you how a five-step plan staff training programs. This is a quick list of the steps of these steps, and each step needs to be implemented:
You need to determine the content of teaching - you really need to teach your employees and how you want the target to achieve a clear understanding.
Review your training resources - Evaluate your existing training materials and other external resources.
Obtain secure support from management there - cover a wide range, can cover the objectives outlined in the first step and resources have.
Preparing to collect feedback - decide how to evaluate training impact and success before delivery.
Development of training programs - prepare the ground ready to develop comprehensive training program. This would include such courses, content creation content of the plan and the like, as well as other important logistical details, such as who will provide training and when to provide training.
3. Let all those involved in the dialogue
Communication is a two-way street, everyone in your organization must feel comfortable, and the right to share their views. If you want to improve communication within the enterprise, make sure that all team members are involved in the dialogue.
For example, some companies will make mistakes between senior and junior staff clean break. This creates an invisible boundary, which may only prevent your junior team members to share a brilliant idea or surprising feedback.
4. Determine your key communicators
some people are born communicators. They are happy to deal with other people, no matter what the topic at hand, and they have to make everyone feel comfortable and valued the extraordinary ability.
You should identify these leadership skills among team members, and use their natural charm to help guide and shape the company's dialogue. For example, ask these people to share ideas within their department, or asking them to other more reserved members try to communicate with the team.
5. cater to different means of communication
in the exchanges, there is no right or wrong way. Some people introverted character, which has its advantages and position in your business.
However, if you want to make sure that everyone feels comfortable and share their insights, we must welcome all communication. To this end, it offers a wide range of communication channels, and even encourage people to contribute introverted.
Regardless of their means of communication, here are some practical steps you can use to draw all people to join the conversation:
a) Ask your employee communication during recruits
Edmund Byrne (Edmund J Bourne) is an American psychologist, he believes there are five exchanges style. These include:
Assertion of
aggressive
passive aggressive
compliant
handling
Byrne explained that people can use different styles in different environments, but they usually will naturally choose. This style will determine the communication channel, select the type and tone.
You may not want to use these terms with the new staff, but recruitment or entry process, you must try to better understand their way of communicating, which is very important. With this information, you will be able to better meet their diverse communication preferences, and to balance their input.
b) the use of anonymous employee feedback tool
We all know that some people are more willing than others to express their ideas. There are a lot of people may be reluctant to share their honest opinions of reasons, but these are very valuable insights.
A good way to obtain these insights is the use of anonymous employee feedback tools. There are many options, if used properly, can even get candid feedback from the most passive team members there.
If you do not want to invest in a specific tool, take advantage of Google Forms. It comes with a series of templates that can be used, allows you to switch on some fields "required" to anonymize form:
c) monitor the message you received
Everyone on the team has a valuable point of view, there is no guarantee they will share it without prompting.
This is why you should monitor the input level team members. You will soon notice that your voice more contributors, but try to attract other people.
You can give full play to the role taken by these employees a quiet environment and use one meetings for this purpose. Whether you decide which method is used, it is important to always keep in mind these employees.
6. Establish communication culture
if you want to implement effective team communication within the enterprise, and to better understand the thoughts and feelings of team members, please encourage open communication between teams. Cultural try to use some of the following techniques to establish an open exchange of:
a) holds regular one to one meetings
One meetings in the hands of the right manager is a powerful tool. Adobe into one meetings from regular performance evaluation, witnessed the voluntary turnover dropped by 30%.
The meeting also issued a clear statement that you care about communication and information sharing. To-one meetings can help to foster a cultural exchange within the enterprise.
b) organizes regular plenary session
Plenary meetings are usually difficult to organize, but the benefits are obvious: These meetings can create a common vision to promote continuous improvement, and to encourage large-scale reflection.
These meetings can also create a family atmosphere, everyone in the organization can participate in the dialogue.
While national conference presented logistical challenges may seem insurmountable, but modern video conferencing tools make these for any business it is feasible reality.
c) initiate social activities
Social activities can help your team members to establish new contacts, thereby improving productivity and collaboration in the workplace. They can also make employees more loyal to their company.
As an opportunity to celebrate key milestones, share important information and recognition of the contribution of key team members. Nothing correspondence was publicly praise will sound much more human.
7. Check the AC regularly
if you want to implement effective communication and release its many benefits, it must carefully monitor the interaction between team members, which is very important. There are many factors that could change the efficiency (new employees, new communication channels, etc.) your internal communication.
