1. If I do agree to be responsible for a result, it should take the responsibility when mistakes, honest enough to admit it, and given choice.
2. The pre-established contingency plans, source code must be backed up.
3. The problems do not say excuse to the boss, but irreversible way.
4. Not only to pay attention to the big picture, but also to continuously observe what is happening around.
5. When to let users participate in the decision making of things is good enough.
6. Do not promise the time scale can not be honored, to meet the deadline and the reduction in the basic engineering content.
7. If the customer something to get them early to use their feedback will lead you to a better final solution.
8. Do not be too excessive modification and refinement of the program intact and damage.
9. Continuous Learning. This sounds simple, done!
10. How to exchange: know what you want to say, know your audience, choose the timing, select the style, so friendly document, let the audience participate, those who do listen, respond to others.