I. Overview of the program
VIP customers is an important customer resources of the banks, every bank in the innovative services to attract VIP customers to open deposits, loans, investment banking and other services. Easy to open a new business, but how to better serve these VIP customers, improve retention is constantly thinking of the problem banks. In the service process, the face of VIP customer recognition and greet service, basically still at the stage of passively waiting for, how to identify for the first time what a big contribution to the bank's VIP clients, to provide more attentive service, VIP customers is the key to good marketing efforts, improve operational quality.
Second, the program design
Smart Bank VIP customers face recognition system is the use of facial biometrics, set up collection points at key regional banks, are aligned by a client facial feature information with the existing features of VIP customers who face information collection, access to a successful outcome intelligent face recognition system and notify the appropriate personnel.
VIP ××× face recognition system is divided into client acquisition, network server, three parts face recognition system server. Deployment architecture can be divided into two kinds of centralized and distributed.
Centralized deployment, is sent to the authentication server platform bank data center, the network crawl end VIP customers facial feature data storage to customers facial feature data to the authentication server platform, unified authentication platform than on the server . The way unified data management, hardware, low input costs, relatively few outlets suitable for small VIP customers the amount of data customers use.
Distributed deployment, VIP customer's facial feature data stored in the authentication server platform Bank data center, support at the same time each day automatically synchronized to the network server or city-level authentication server, network terminal to crawl customers facial feature data for comparison directly on the network server or city-level authentication server, than send the results to the authentication server platform for record keeping, and sends a message to inform the bank's platform. Dispersing the data storage mode, the hardware investment cost