[TechWeb Recently, Qingdao users deer intelligent lock-off led to midnight "automatic door" issue caused a great sensation, deer off today officially respond to the matter said, this is just a misunderstanding.
Deer passenger said that the incident occurred, deer passengers attach great importance to the first schedule on-site service, professionally door testing and found this event due to deformation of the door, forming a door ajar, the door that is not really closed lead, not lock problems arise. Currently, the user has to continue to use deer Qingdao passenger door.
Deer off that deer off smart locks can not automatically open the door, no matter Which smart locks, mechanical lock and bolt combination partially rely on the door frame to lock the door. Under normal circumstances, the door shut good, smart locks the door handle cross needs to handle under pressure to drive the bolt is retracted, the door to open.
Finally, deer passenger stress that the adverse impact of the misunderstanding caused by the incident, we apologize, but also reflect on improvements that will be more extreme good customer service, but also thanks to the choice of proceeding trust deer off.
The following is the text of the statement:
