When many companies conduct quality system certification for the first time, it is easy for various problems to arise, leaving people at a loss and overwhelmed. So today we will share in detail the comprehensive information on ISO9001 certification!
What is ISO9001?
ISO9001 stands for ISO9001 quality assurance system. ISO9001 is used to verify the organization's ability to provide products that meet customer requirements and applicable regulatory requirements, with the purpose of improving customer satisfaction.
With the continuous expansion and increasing internationalization of the commodity economy, in order to improve the credibility of products, reduce repeated inspections, weaken and eliminate technical barriers to trade, and safeguard the rights and interests of producers, distributors, users and consumers, this third-party certification party does not It is governed by the economic interests of both production and marketing parties, is notarized and scientific, and is a passport for countries to evaluate and supervise the quality of products and enterprises; it serves as the basis for customers to audit supplier quality systems; enterprises have the ability to meet the technical requirements of the products they order.
All enterprises that have passed the certification have reached international standards in the integration of various management systems, indicating that the enterprise can continuously and stably provide customers with expected and satisfactory qualified products. From the perspective of consumers, the company is customer-centered, can meet customer needs, achieve customer satisfaction, and does not induce consumers.
Benefits of applying for ISO
1. ISO9001 provides enterprises with a scientific quality management and quality assurance method and means, which can be used to improve internal management levels.
2. Make the responsibilities of various personnel within the enterprise clear, avoid buck-passing, and reduce leadership trouble.
3. The documented management system makes all quality work knowable, visible and traceable. Through training, employees can better understand the importance of quality and the requirements for their work.
4. Product quality can be fundamentally guaranteed.
5. It can reduce various management costs and loss costs of enterprises and improve efficiency.
6. Provide confidence to customers and potential customers.
7. Improve the image of the company and increase its competitive strength.
8. Meet market access requirements.
ISO certification conditions
1. ISO9001 requires comprehensive planning and preparation of system certification work plan;
2. ISO9001 requires mastering information and selecting a certification agency;
3. ISO9001 requires negotiating with the selected certification agency and signing a certification contract or agreement;
4.ISO9001 requires a quality assurance manual to be submitted for review;
5. ISO9001 requires preparations for on-site inspections;
6. ISO9001 requires on-site inspection and timely feedback of information;
7. ISO9001 requires organizing rectification of non-conforming items;
8. ISO9001 requires obtaining a certification certificate through system certification;
9. ISO9001 requires that we prevent lax ideas from going backwards and continue to improve the quality system;
10. ISO9001 requires rectification and follow-up inspections.
Certified materials
1. Documents proving that the applicant organization has independent legal qualifications (such as a valid business license that has recently been inspected annually, organization code certificate)
2. Valid licenses, qualification certificates, etc. (copies)
3. Production process flow chart/work process diagram or working principle diagram
4. Introduction to the product applying for certification (including information on technology, output, usage, quality, sales, etc.)
5. Product standard list and names, laws and regulations related to products/processes
6. Other relevant information
Certification process
○ Identification and diagnosis of the company’s original quality system;
○ Establish an ISO9001 implementation organization;
○ Set goals and incentives;
○ Personnel at all levels receive necessary management awareness and quality awareness training;
○ ISO9001 standard knowledge training;
○ Quality system preparation;
○ Large-scale publicity, training, release and trial operation of the quality system;
○ Management training;
○ Internal auditors receive training;
○ Several internal quality system audits;
○ Management review based on internal audit;
○ Improve the quality control system;
○ Apply for certification;
○ Audit by certification company;
○ On-site audit;
○ Corrective measures;
○ Approval;
○ Registration and certification;
○ Improve after-sales service.
Certification meaning
1. The object of ISO9001 certification is the quality system of the enterprise. The object of quality system certification is not a certain product or service of the enterprise, but the ISO9001 quality system certification itself.
2. ISO9001 certification is based on quality assurance standards. Quality system certification is often required by suppliers to provide external quality assurance, so the certification is based on relevant quality assurance model standards.
3. The ISO9001 certified organization is a third-party quality system evaluation organization. In order for supplier quality system certification to be fair and credible, the certification must be undertaken by a third-party organization that has no economic interest or administrative affiliation with the certified unit (supplier).
4. The approved signs of ISO9001 certification are registration and certificate issuance. For a quality system that applies for certification according to prescribed procedures, when the assessment result is judged to be qualified, the certification agency will issue a certificate to the certification enterprise, include it in the directory of quality system certification enterprises, and publish it publicly.
5. ISO9001 certification is an independent act of the enterprise. Product quality certification can be divided into two categories: safety certification and quality certification. Safety certification is often a mandatory certification. Quality system certification is mainly to improve the quality reputation of the company and expand sales. Generally, the company voluntarily and proactively applies for it, which is an independent act of the company.
Certificate usage
1. ISO9001 certification can use the certification mark and certification certificate on various promotional materials, such as promotional materials, advertisements, letterheads and business cards.
2. ISO9001 certification can promote and display the certification certificate in talent recruitment, enrollment promotion, cooperation project negotiation and other occasions, or provide a copy or photo of the certificate to the buyer.
3. The use of the ISO9001 certification must be complete and the content of the certificate cannot be altered.
4. When the accreditation mark is used on promotional materials for ISO9001 certification, it can be used alone (the certification company number must be included below the mark), or the WIT certification mark and the accreditation mark can be used at the same time, but attention should be paid to the difference between the accreditation mark and the WIT certification mark. Arrangement.
5. ISO9001 certified organizations shall not use the certification mark on products (including individual packaging products) as (or imply) a mark of product qualification.
6. ISO9001 certification uses the certification mark on large boxes used for transportation, and must also use text to explain it.