How to establish a stable customer base and customer relationship management system

In order to establish a stable customer base and customer relationship management system, it is recommended that you start from the following aspects: first, evaluate the basic information of customers and analyze the characteristics, needs and goals of customers; second, adopt scientific customer management methods, For example, establish customer files, classify customer types according to customer groups, and implement customer classification management; third, formulate specific measures for customer relationship management, such as regular customer satisfaction surveys, regular communication with customers, and implementation of reward mechanisms.