Today, some companies are trying to start with small-scale automation and use hyper-automation for tasks as diverse as marketing analytics and database maintenance. Enterprises should dig deeper into hyperautomation. If people can observe and summarize each process of the enterprise more carefully, they can find more areas that can benefit from automation technology.
In fact, hyperautomation does not focus on one specific automation method: it is a family of technologies. Hyperautomation includes elements such as artificial intelligence, machine learning, low-code software, robotic process automation, business process management, process mining, digital twins, process automation, natural language processing, data analysis, intelligent document processing, etc. This is just the beginning; in the future, hyperautomation will be redefined by innovative use cases and solutions that combine all of the above elements in new ways.
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technology trends driving the future development of hyperautomation
Gartner's professional business consultants believe that hyperautomation is a necessary strategic technology for enterprises. Here are some of the key trends and developments in hyperautomation in the coming years:
Increased adoption of hyperautomation: As more businesses realize the benefits of hyperautomation, adoption of this technology will only increase in the future. Gartner predicts that by 2024, 65% of the world's largest enterprises will have deployed some form of hyperautomation.
Speed, efficiency and accuracy: In the future, hyperautomation will reduce repetitive tasks and manual input errors with speed and accuracy far beyond any human operation. New developments in computer vision and natural language processing will drive further improvements in technologies such as intelligent document processing. In the future, computers will also better understand the language characteristics of context and thus better understand enterprise data.
Artificial intelligence penetrates into all aspects of hyperautomation: Future technology will integrate artificial intelligence (AI) and machine learning (ML) to achieve more intelligent and personalized automation. This can help enterprises achieve more complex automation and more sophisticated processes (such as decision-making and predictive analysis).
Increased focus on employee upskilling: While hyperautomation can significantly increase efficiency and productivity, it also requires employees to master a range of new skills. Businesses need to invest in employee training to upskill their employees to ensure they have the necessary skills to work alongside new technologies.
Increased focus on governance and compliance: Companies will need to ensure that the automation they deploy complies with all relevant regulations and is transparent and auditable.
Hyperautomation will be applied to a wider range of new industries: At present, industries such as finance and manufacturing have widely adopted hyperautomation technology. In the future, the application of hyperautomation in new industries such as healthcare and retail will continue to grow. Hyperautomation can help these industries automate routine and advanced tasks to focus on delivering better customer experiences and more personalized services.
One of the most significant advantages of hyperautomation is that it can help companies quickly scale their operations. Hyperautomation can complete large-scale real-time automated processes such as processing thousands of orders every day, thereby saving time and allowing people to do more meaningful and challenging work.
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Hyper-automation cases in various industries
Leaders in various industries are exploring automation beyond daily tasks and hope to tap into the future of hyper-automation.
1. Financial Services
Financial services companies use automation to process a wider range of transactions faster and reduce manual intervention to improve customer service, reduce costs and improve compliance. We can learn that custodian banks use blockchain technology to track assets on behalf of customers and automate processes. This allows them to process more assets in real time while reducing the costs associated with manually handling or outsourcing these tasks entirely. Custodian banks use smart contracts or other technologies such as artificial intelligence that can execute transactions according to predefined rules to improve settlement systems.
2. Government, Public Sector and Defense
Because government, public sector and defense industries are highly regulated, compliance has become a top priority for these organizations. One of the biggest challenges with compliance is that every industry has a huge number of different rules that must be followed. Automation can help streamline this process by providing automated checks and balances at every step, and your team doesn’t have to worry about missing important information.
3. Healthcare
Healthcare is one of the industries best suited for automation. Automation can help reduce healthcare costs by increasing efficiency, improving quality and speeding up treatment times. Robot-assisted surgery and remote surgery are subverting the meaning of traditional surgery. For example, a team of surgeons placed an implant into a patient's brain 1,800 miles away. Research shows that automating medical procedures can improve surgical outcomes by reducing error rates and helping doctors spend more time caring for patients outside of surgery.
4. Manufacturing and Industrial
In manufacturing and industrial environments, RPA can automate quality assurance, inventory management, customer service, and marketing processes. For example:
Quality Control: RPA can automatically inspect products before they are shipped. This helps ensure that all products meet standards before leaving the factory. Additionally, this reduces human error during inspections and prevents substandard products from being delivered to customers’ homes.
IoT cameras and sensors: Use RPA with other technologies, such as machine vision cameras or sensors, so that when something goes wrong in an automated task, such as an assembly line, alarms can automatically go off without the need for a human being every few minutes or hours Manual inspection.
5. Retail and consumer goods
Retail and consumer goods companies are seeing the benefits of hyperautomation in multiple areas. Hyperautomation can help businesses make better decisions about inventory management and report sales trends more accurately. Using computer vision technology, large warehouses can deploy large numbers of robots to deliver products to sorting lines or, in some cases, fulfill orders autonomously. The robot receives orders from a well-functioning business process management platform and directs its own movements and actions.
6. Information Technology
The IT department may already have many processes in place, and it is easier to gain management support when the automation project is not starting from scratch. Low-code software can help IT staff take on some of their daily tasks. Drag-and-drop tools and visualization-based editors help managers and line-of-business employees make small updates to forms, apps, and other web applications without disrupting IT staff.
Hyperautomation is still in its infancy. With the rapid development of technology, advances in machine learning and new opportunities for enterprises to explore ultra-efficient processes, we believe that hyperautomation should have greater significance in the next ten or twenty years. leap.
Source: ProcessMaker