As we all know, the video surveillance system EasyCVR comprehensive security video management platform supports multiple types of equipment and multi-protocol access, including market mainstream standard protocols national standard GB28181, RTMP, RTSP/Onvif protocols, etc., as well as manufacturer private protocols, such as Hikvision SDK, Dahua SDK, Hikvision Ehome, etc. The platform is compatible with most brands of video source equipment on the market, and can externally distribute video streams in RTSP, RTMP, FLV, HLS, WebRTC and other formats.
In actual application scenarios, project sites usually use Hikvision and Dahua cameras or video recorders to connect to the platform. The video aggregation system EasyCVR platform is already very stable in the access and playback of these mainstream front-end monitoring equipment. However, sometimes there are some niche and unpopular brands of cameras connected to the project site, and occasionally there will be some abnormal situations such as unsmooth playback due to equipment compatibility or problems with the equipment itself. Today we will introduce the compatibility issues that arise when Tianshitong cameras are connected to the EasyCVR platform of the video surveillance system.
1) Situation 1: When the Tianshitong camera is connected to the EasyCVR platform of the security video surveillance system, the video is played normally, but after a period of time, it cannot be played, or the camera times out.
Solution: You need to first check whether the camera playback function is normal. Connect the camera to the official EasyCVR platform demonstration website of TSINGSEE Qingxi Video. If it cannot be accessed or cannot be played, you need to capture packets on the server to see if it is a port problem. If everything is normal, connect the camera back to the user's own server, and then restart the camera (note: Tianshitong's camera sometimes fails to restart and needs to be restarted multiple times)
2) Scenario 2: Some cameras of Tianshitong may not be able to connect to the EasyCVR platform of the security video surveillance system. This is because the equipment is somewhat old.
3) Situation 3: Access failure may occur when accessing the port number with UDP=15060 (15060 data comes in during packet capture, but the device access error 400 is reported, and the camera cannot be accessed).
Solution: You can first restore the camera data and reset it. After restarting, configure the access to the security video surveillance system EasyCVR platform. The port is configured as 15060. Then restart again, and then configure the access to the video surveillance system/video intelligent analysis system EasyCVR platform. , and you should be able to access normally.
If any user encounters a situation similar to the above, they can refer to the above operations to troubleshoot and solve it. If they encounter a problem that cannot be solved, they can also contact us to assist in troubleshooting.
Video surveillance platform/video storage/video analysis platform EasyCVR is based on cloud-edge integrated management, which can centrally access and manage video aggregation of front-end cameras and other equipment at multiple sites, and can perform high-definition video monitoring, recording, cloud storage and disk Array storage, retrieval and playback, cascade sharing and other video functions. Interested users can go to the demo platform for experience or deployment testing.