Author | Mr.K Editor | Emma
Source | AI New Ape Man (ID: aixyr2023)
"In the entire Jingdong Retail, only 1.5 people told the truth and asked questions at the meeting...Many people who fooled themselves with PPT and fake words, (these executives) are liars..." This is Liu Qiangdong's internal meeting of Jingdong at the end of last year speech on the At this meeting, Dong Ge reprimanded the executives in front of everyone, and even used the word "liar" many times. The tone of voice and the depth of dissatisfaction are beyond words.
Regardless of whether it is a leading factory or a general enterprise, there are some "pseudo-executives" who bear the title of executives but do things that do not match the expectations of their bosses and employees. Recently, Mr. K's consulting client, Mr. Y, just fired a fake executive.
Old Q is the vice president in charge of technology of Y head office. He used to lead a large-scale technical team in a big head factory. In less than a year since he came to Y's head office, the old technical team has basically disappeared, and most of the people recruited by him have left within a month. Mr. Y also talked to the old Q. The old Q either put the problem on the "young people of this generation are not convinced", or found a bunch of technical reasons. Relying on Y's ignorance of technology, he blamed the resignation staff.
It wasn’t until recently that Mr. Y received a report email from a resigned employee against Old Q. He didn’t know that Old Q was worried that the company’s projects would not be saturated, and that he would lose value and lose his status if the work in hand was finished, so he deliberately put some simple The work has become more and more complicated. Things that can be done in a week often take 2 weeks or even longer. When an employee raises an objection, he will act as if he has other arrangements and you should take care of them. But until the end, everyone didn't see his "other arrangements". On the contrary, there were often some jobs that he had done almost the same, but he forcibly overturned them for no reason.
Not only that, he also forced the employees below to work overtime, whether it was on weekdays or weekends, they had to be on standby. They had nothing to do, and he had to toss about it, and wages would be deducted for disobedience. The purpose of old Q asking everyone to accompany him in "acting" is nothing more than to let the boss see how difficult it is for him to lead troops, and how hard the team works under his leadership, so that he can ask the leader for credit. Such an executive is indeed too "fake", and he is simply a veteran in the workplace with no bottom line. This kind of person doesn't have the time to focus on work, and spends all his time reading "Sun Tzu's Art of War" and "Thick Black Studies".
Employees follow the leadership for two reasons: one is to have meat to eat; the other is to be able to learn things. The boss seeks out executives for two reasons: one is to supplement what I don’t understand, and the other is to realize what I want. When executives don't take these things to heart, but are narrow-minded and only care about their own selfishness, they can neither agree with the boss nor their subordinates, treat the boss as a fool and subordinates as props, such pseudo-executives are not only Unprofessional and simply immoral.
01
90% of the work of "fake executives" will be replaced by ChatGPT
Regardless of the overall situation, he only cares about his own one-acre three-point land; he doesn't know how to build a system, he can only build walls secretly; he doesn't know how to cooperate with colleagues, he can only deceive others; The following employees..."pseudo-executives" with these characteristics are believed to be not uncommon in the real workplace. But in the era of AI, the good days when fake executives cover the sky with their hands and deceive others may not be so easy.
The main work of managers is nothing more than work arrangement, resource allocation, collaboration and communication, decision-making, accumulation (sharing) experience, etc. Let's see what contributions ChatGPT can make to slap fake executives in these aspects.
1. Work arrangements for subordinates
It is usually time-consuming to formulate complex work plans and work arrangements, but for ChatGPT, it is not a problem at all. Back in 2022, economists at the Organization for Economic Co-operation and Development (OECD) conducted a study on the skills of artificial intelligence and found that AI tools can handle scheduling and task prioritization, and in many cases "better than Humans do better."
An AI expert who used to work for Amazon and IBM shared his experience on LinkedIn. The expert asked ChatGPT to make a "daily plan", covering 20 minutes of standing meetings every morning and 2 hours of deep work time , and designed the itinerary every 30 minutes. As a result, the plan output by ChatGPT works surprisingly well. The expert also asked ChatGPT to design a 2-month workflow for a product project, and the performance of ChatGPT is still amazing.
Some time ago, Brother K himself did a test and asked ChatGPT to help create a work schedule. Plans include completing performance reports, meeting with one client, and conference calling with another. After inputting the request, ChatGPT outputs the planned timetable in hours in just a few seconds. Then Brother K tried to ask ChatGPT to re-adjust the priority of certain tasks, but this time it was rejected by ChatGPT, and the reason was given: Given the time limit, re-adjusting the priority "may not be feasible."
Brother K is generally satisfied with this experience. What impressed me the most is that ChatGPT does a beautiful job with clear logic and strong practicality. The wrangling fake executives are much stronger.
2. Team resource allocation
At the end of January this year, the U.S. Defense Information Systems Agency (DISA) released a report stating that it had added ChatGPT-like generative artificial intelligence technology to the military’s watch list, and talked about the significance of ChatGPT’s deployment in military operations, including The practical role of ChatGPT in resource allocation is mentioned.
In the simulation exercise, ChatGPT identified and corrected certain inefficient activities by analyzing transportation routes, supply chains and other logistics-related information, and finally gave a more optimal resource allocation plan. Even the critical military system can recognize the scientificity and rationality of ChatGPT in terms of resource allocation. It should be more than enough for enterprise-level resource allocation decisions. Compared with those pseudo-executives who hide their selfishness and only consider human relations instead of discussing the facts, ChatGPT's distribution plan may be more objective and fair.
3. Communication and cooperation
ChatGPT is good at understanding and generating human-like text, and can also play an active role in communication and collaboration.
On the one hand, ChatGPT, as a communication and collaboration tool, can help enterprise project managers and teams to communicate and collaborate more efficiently, especially in the case of multilingual and multinational teams, its role will be more prominent. ChatGPT uses artificial intelligence technology to convert different texts and languages in different countries. It can also be used in voice navigation, robot voice interaction, simultaneous translation, automatic voice recognition and other scenarios.
A friend in foreign trade told Brother K that all the business personnel in their company have started using ChatGPT. The efficiency of using ChatGPT is at least 10-20 times that of manual labor in writing development letters, replying inquiries, and following up marketing. .
On the other hand, in terms of external support communication, ChatGPT can also crush manual customer service and assistants. With chatbots powered by ChatGPT, the user support experience can be better enhanced to provide users with faster, more accurate, and context-sensitive 24-hour responses.
ChatGPT handles the work in this area. It is not only efficient but also very obedient, without complaining or paddling. Instead of those pseudo-executives who like to toss employees, they forcefully assign some tasks that employees cannot do or are unwilling to do, and I don’t know how many people will be forced to leave.
4. Simple decisions
The role of ChatGPT in assisting decision-making is mainly reflected in two aspects:
First, ChatGPT helps project managers quickly obtain important information needed for certain decisions. Everyone knows that before making certain decisions, we usually need to find some data analysis, industry reports, current status of competing products, etc., to prove the correctness of our decisions and choices. When we retrieve and search for relevant information, we often see professional reports with dozens or hundreds of pages. It will take a lot of time to really read these contents.
In early February of this year, ChatGPT unveiled a very practical function, that is, Edge can quickly wake up ChatGPT, and extract abstracts and key information from online PDF files with up to a dozen pages, and the effect is amazing. In other words, ChatGPT helps you streamline and filter the dry information most needed for decision-making with extremely high efficiency, greatly improving your decision-making efficiency.
Second, ChatGPT can process key information and generate reports or data that are of great help to decision-making, such as forming recommendation documents or predicting results, thereby helping managers make more accurate decisions. If the first point mentioned above is to provide "ingredients" for decision-making, then the second point is to directly process "ingredients" into "big meals". Reasonable, well-founded, and opinion-based, such a decision-making mechanism needs to be known to the boss, what else is needed, such as "pseudo-executives" who play tricks or blindly slap their heads.
5. Industry knowledge accumulation
Accumulating problem-solving experience and solutions for the company, accumulating and passing them on, is another important role of executives. With ChatGPT, you don’t have to worry about those fake executives talking nonsense, or secretly hiding traitors, and refusing to share them.
Imagine a scene where we are discussing a project plan that is being promoted. It just so happens that the company has done similar projects before, and some industry analysis and relevant data of competing companies are also available. If we can directly call it, use it on-site, and help attend the meeting Isn't it cool to brainstorm with people?
And ChatGPT just can do this, just add an ASR module and TTS speech synthesis module to ChatGPT, you can directly ask ChatGPT voice questions, and the scene described above can be truly reproduced. It will give all kinds of accurate information based on the accumulated knowledge and professional reports of the enterprise, and even participate in the discussion.
Seemingly troublesome things can become extremely smooth under the blessing of ChatGPT. Generation after generation, batch after batch of problem-solving experience and data can continue to play a role, and there is no fear of any "seniority", "old" Experienced" executives departed. He is gone, but the wisdom is still there, no difference.
02
How should the middle and high level respond to the AI era?
So, as a truly responsible middle and high-level manager, how should we deal with the roaring AI era? As a senior executive and senior IT person, Brother K has the following suggestions to share with you:
1. Do not leave the front-line business
Ren Zhengfei has a famous saying: "Let those who hear the gunfire call for the gunfire!" Mr. Kazuo Inamori also said: "The key to things should be on the spot, because there are gods on the spot." Regardless of the era, management personnel must keep in mind One point: don't get out of line! Don't get off the line! Don't get off the line!
Many people know that Lei Jun, who was originally a program writer, became the general manager of Jinshan at the age of 28. He was the general manager during the day and took care of everything. At night, he still hid in his office and wrote codes. I have never been out of touch with this industry, and it does not conflict with what job I do. It wasn't until one day that a colleague accidentally formatted the computer (together with the backup hard drive) while helping him tidy up the computer, which officially interrupted Lei Jun's programming journey.
No matter how high your position is, no matter what industry you are in, don't let yourself be too far away from the front line. It is no exaggeration to say that the most valuable resources of any enterprise are on the front line, without exception, products, services, markets, and users. Really powerful management talents are masters who can not only connect the first-line gas, but also open up the whole link. They all know how to guide the front-line experience from the perspective of management, and enrich the thinking of the management side with the experience of the front-line.
Being able to advance to the first line and also to be in the second line is what a good manager should look like, and one should not stay away from the front line because of busy work or coveting the comfort of the office. dangerous time.
2. Don’t be a megaphone
What kind of existence is a megaphone manager? Someone summed it up in 16 words: copy and paste, serve tea and water, pull groups on WeChat, call people for a meeting. Very vivid and lifelike.
There are many managers who do nothing in the workplace. The reason is that they are either too lazy and incompetent; or they are too slippery to take responsibility. However, in the increasingly flat and severe workplace in the future, it will become more and more difficult for middle and senior managers with almost no "functionality" to mix.
As a qualified manager, the most important thing to do is how to reflect your own incremental value, such as researching industry trends and leading changes
, Lead the team to try some feasible innovative businesses. Rather than being satisfied with being a microphone without thinking, it is your main responsibility to pass on meaningless and worthless information. This kind of low-quality, unskilled work will make one's own work insignificant, and anyone can replace it. In the AI era that has come, there will be no dregs left in an instant. With a salary of tens of thousands of yuan a month, do jobs that can be done in minutes for a monthly subscription of more than 10 dollars. Will such a business manager not panic?
3. Learn and use AI
Buffett once said: "I like to study history, because history lets me know how companies evolve, what things have changed, and what things have not changed." As a company, what will never change is the pursuit of efficiency; What is the tool that maximizes efficiency.
In the roaring intelligent age, various AI tools are replacing jobs that only humans were capable of before at a speed visible to the naked eye. They can write codes, produce drawings, do designs, understand laws, know finances, and are almost omnipotent. In the face of this unavoidable new era, qualified managers should plan ahead and continuously improve various new cognitions, the cognition of AI, and the cognition of the new logic of social operation driven by AI. It is necessary to use new AI thinking and new AI tools to arm employees, improve team work efficiency and execution efficiency, and not fall behind and take the lead in the competition in the new era.
4. Lead AI-driven business innovation
The generative artificial intelligence represented by ChatGPT has started the fourth wave of scientific and technological revolution after the mechanization revolution, electrification revolution, and information revolution on a global scale. This is not an exaggeration. With the widespread implementation of various AI applications, more and more people can feel the huge influence of this change. From a business point of view, AI is bound to become a super big outlet with epoch-making significance.
According to the latest research report of the world-renowned Goldman Sachs, under the integration of generative AI, the overall scale of artificial intelligence software will reach 150 billion U.S. dollars, which will drive global economic growth of 7 trillion U.S. dollars in the next 10 years. The product innovation capability of enterprises will become the key to future development.
An excellent manager must take a higher position and a more forward-looking vision to lead the enterprise to advance the layout and lead the business innovation driven by new technologies in the AI era. Only teams and enterprises that face the huge waves of change and rise head-on can usher in their era.
5. Use AI to improve decision-making quality
Napoleon said: "The ability to make decisions is the most difficult to obtain, so it is also the most precious." Professor Herbert Simon, a Nobel Prize winner in economics, even said bluntly that "management is decision-making." As a senior manager, excellent decision-making ability is naturally one of the core competencies he should possess.
Nowadays, the emergence of various AI tools can scientifically and efficiently output various key data and reasonable auxiliary suggestions, which is a great blessing for any decision maker. With various assistances from AI, decision makers can better break through the original experience limitations, data limitations, and information limitations, making the decision-making process more scientific, the logic of decision-making more reasonable, and the quality of decision-making higher and more stable.
There is an old saying in management: 100 actions cannot save 1 wrong decision. As a business manager, we must be prudent and vigilant, and continuously improve the level of decision-making through AI-driven, which is not only in line with the trend of advancing with the times, but also the self-growth of managers.
Regarding employing people, Zeng Zi said a philosophical saying: Those who use teachers are kings, those who use friends are kings, and those who use apprentices are dead. Here Brother K borrows the famous saying of the sages and adds a sentence "the one who uses AI is stronger". If managers in the future do not understand AI and will not rationally use AI to participate in management, then their management methods, management mechanisms, and management effects will all lag far behind the needs of the enterprise and the times.
This is not to say that management work will be more difficult in the future. Only those who do not know how to use AI will feel powerless; and those who are good at using AI may be more at ease. As for the employment of executives, whether it will be good or not in the future, Brother K said a word, AI will never eliminate executives, only those who can use AI will eliminate executives. Let's encourage each other.
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