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system breakdown
When I wanted to install docker on my computer this evening, I originally installed docker in a linux virtual machine. Suddenly, I saw that docker has a windows version on the docker official website. Ever since, I downloaded the win version of docker again.
This is where the trouble starts...
Installing docker requires changing the computer’s network card driver and some underlying settings. Since docker’s compatibility with windows is not very good, I fell for it. After the installation was complete, I was prompted to restart. Unexpectedly, it directly blue screened. The blue screen prompts SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, and the error file is netwtw10.sys
Because I have a lot of software and operating environment installed in my computer, the cost of reinstalling the system is relatively high, so I plan to take a repair method to solve this problem.
So restart the computer, enter the recovery mode according to the usual method of entering the recovery mode, and then perform the automatic recovery operation. Unexpectedly, it was still a blue screen.
Because I set the system recovery point before installing docker, I clicked "Restore to Time Point" in the recovery mode. Unexpectedly, it still couldn't be solved.
Then, enter safe mode, uninstall docker, restart, and cannot enter the system.
After pondering for a long time, I feel that the problem lies in this netwtw10.sys. Baidu searched this file and found that there is no information about this file.
Finally, I asked the teacher to find out that this is the driver file of the intel wireless network card. So decisively install the wireless network card driver in safe mode. Unexpectedly, the prompt extension is disabled and the driver cannot be installed. then what should we do?
solution
The first step丨Disable the network card device
Since there is a problem with the network card that cannot start, then we can try to disable the network card in the device manager. Similarly, if you cannot start due to other hardware driver problems, you can also use the method of disabling the device to try to make the computer start normally.
After disabling the network card, the computer successfully booted into the system in normal mode. So in the normal mode, use the 360 driver master to reinstall the network card driver. Then restart the computer, the network problem is solved, and the computer can enter the system.
However, at this time one thing happened. As long as the computer is turned on, there is a high probability that the computer will automatically power off after displaying the login interface. This is not the case in safe mode. Therefore, it is estimated that the underlying files of the system have been modified.
The second step丨Update the underlying system files
The underlying file of the system is modified and causes an abnormal shutdown, which is a headache. I tried automatic repair again, restoring to a previous point in time backup, all to no avail. Therefore, at this time, I borrowed my classmate's computer and made a windows installation disk. This installation disk must be an ESD-USB made with Microsoft official tools. Then plug in the computer, press F10 when turning on the computer, and then select the u disk to start. After entering the USB drive, click Repair Computer. Then select Automatic Repair in Advanced Options. This process will copy some files in the U disk to the computer, thereby repairing the underlying files of the system.
Step 3丨Check whether the repair is successful
At this time, you can re-enter the system. It turned out that there was a problem with the graphics card driver of the computer. So put the driver on. Then check the problem that the system cannot be entered after booting up and the power is cut off. Check whether these problems still occur in various scenarios. It turns out that the problem has been basically solved. Except for a power outage after restarting, there will be no power outage in other situations.
Then, since the problem was not completely fixed, I repeated step 2 again, and finally, the problem was solved.
Summarize
When you encounter a problem, you should first check the error code, and search for the error message on Baidu and Google, and then perform targeted repairs based on the error message and cause. It is clear whether it is a driver problem or a memory problem, etc. Fix it after you identify the problem. When repairing, think clearly whether the cost of repair is high or the cost of reinstallation is high . After all, reinstallation involves data loss and reinstalling applications will take more time.
Make good use of the system installation disk, so that the computer can be repaired to a certain extent. And we must also develop the habit of taking system snapshots regularly, which can also provide us with an extra guarantee when problems occur.
