Service management and control solutions based on network management software

With the construction of network and automation, the degree of informatization of each enterprise has reached a high level. Information technology plays an increasingly important role in improving management level, promoting business innovation and enhancing the competitiveness of enterprises. Obviously, basically all business systems are built on the network to provide services. However, customers cannot understand and predict changes in network architecture, the impact of network failures on services, or how changes in services affect network infrastructure. Introducing a business network visualization management solution will improve business performance and operational efficiency, providing strategic value from critical investments.

business management needs

User requirements for business management and control often include the following aspects:

1. Business management: Realize the display and management functions of the business.

  • Business topology: It can display the business topology in detail, and display the link relationship and process direction between all the devices designed in the business process. It can display the main performance information in the business process, notify the operation and maintenance personnel in time when the business process is faulty or interrupted, and accurately locate the specific fault location and provide reference solutions. It enables operation and maintenance personnel to manage complex business intuitively, simply and easily, and quickly resolve business failures.
  • Business list: It can manage business conveniently and realize functions such as adding, deleting, modifying and checking business. Through this function, administrators can directly create new businesses in the topology, associate business devices, configure business processes, and configure business fault monitors and performance monitors; administrators can also modify or delete business parameters, business devices, business processes, and monitors; The administrator can also manage the business alarm information; the system will remind the expired or expired business. The system provides a permission module that allows system administrators to configure business views that different business administrators can manage.

2. Business control:

By configuring the device, you can control the priority of different services, control the speed limit and bandwidth guarantee of different services, bind ports used by different services, and realize the control of service switches.

Zhihe network management platform business management and control solutions

Based on the needs of service control, Zhihe network management platform proposes the Zhihe network management platform-service control solution, which can view and operate services by providing service topology and service list in various ways, and at the same time provide device configuration functions to realize business control at the device level .

core solution

Zhihe network management platform business management and control solution provides two interface modes: topology and list, and based on these two interfaces, information query and management operations are performed on services.

business topology

Based on the graphical display method, Zhihe Network Management provides b/s service topology developed using html5. It can accurately display the actual situation of the business topology to managers. Displays each related device in each business process, supports device logical view and panel view, displays the link relationship of devices in the topology and the direction of the business process, and can display performance information such as link start and end ports, and bandwidth traffic during the link. And it can intuitively display the on-off status of the business and accurately locate the fault location.



 

business list

Based on the list display method, the Zhihe platform provides a list interface for displaying business information, and realizes the management of business additions, deletions, changes, and inspections. Users only need to perform a simple selection operation to create new services and modify and delete existing services. Users can select devices from the indoor topology and add them to the service topology according to the actual situation, and configure the routing relationship table between devices. Configure service alarm monitor, performance monitor and other information. The system will automatically create monitoring tasks based on the monitor information and generate fault alarms in time.

 

 

business control

The Zhihe network management platform uses SSH, Telenet and other protocols to send commands to routers and switches through a friendly and easy-to-operate interface, configure QOS information such as ACL, class, and flow behavior policies of the device, and classify different packets at the physical layer. The classified packets are prioritized, flow rate limited, and bandwidth guaranteed to control services, and can implement port binding for different services through Ip-mac binding and other strategies. Control the on-off of business.

 

 

business alert

Timely alarm when a fault occurs in the business process. When the business process is faulty or interrupted, it can notify the operation and maintenance personnel in time, and accurately locate the specific fault location and provide a reference solution.

 

 

General network management function

In addition to service control functions, Zhihe network management platform also provides comprehensive network management functions, such as providing topology management functions, and supporting topology display network alarms, supporting topology to complete various network management operations; Resource types, monitor tasks; provide security management and control functions, and implement network security management and control by issuing relevant configuration commands to devices.



 

Value

The business management and control solution of Zhihe network management platform can meet the needs of users for business control, achieve the purpose of intuitively displaying and operating business information and controlling business from the device level.

  • Display and operate business information in topology and list mode, including adding, deleting, modifying and checking, business activation/deactivation, expiration reminder, device view, alarm view and other functions.
  • Control services by configuring devices, including control of service priority, control of service bandwidth and speed limit, and control of service switching.
  • Actively alarm the business, notify the operation and maintenance personnel of the failures during business operation in a timely manner, and understand the business operation status.

Solution technical features and advantages

Technical characteristics

Zhihe network management platform business control solution is based on JAVA programming language, using Spring, Struts2, Hibernate framework technology in the background, HTML5 technology in the foreground, and through SSH, Telnet and other communication technologies to achieve business control:

  1. Zhihe network management platform is based on JAVA high-level programming language, and is based on unified JAVA technology platform and unified data relational model from function blocks, databases and interfaces.
  2. The background adopts the SSH framework to realize the response to the front-end business management and control operations, and return the results to the front-end.
  3. The front desk uses HTML5-based topology components and list components to display business information, provide configuration functions, and display alarm information.
  4. Use SSH, Telnet and other connection protocols to communicate with the device, and issue related configuration commands such as ACL, class, and flow behavior policies to achieve the purpose of business management and control at the device level.

Solution advantage

Product advantages

  • Intelligent: One-click intelligent network management, one-click search, discovery, identification of network equipment, resources, links, intelligent fault management, maximize the ease of operation of products, improve management efficiency and reduce costs.
  • Visualization: Automatically generate a topology map, present the network topology in a comprehensive and complete manner, and realize a visualized network management method, which greatly reduces the difficulty of IT management.
  • Automation: Automatically discover and identify devices, resources, and links, and intelligently analyze link logic to automatically generate topology maps, simplify user operation steps, and reduce management environment setup time.
  • Personalization: Customized development and system integration to meet the different needs of users. Users can customize a network management platform that meets their needs, and constantly update the platform functions to meet the ever-changing management needs.
  • Localization: Fully support domestic processors, servers, operating systems, and databases, improve the situation that there is basically no network management software that supports localization platforms in China, and meet the increasing needs of users for localization of information construction.
  • Second-level monitoring: The leading second-level monitoring capability and multi-threaded task concurrency technology, the monitoring frequency is increased to the second level, and the minimum can be set to 5 seconds. Real-time, accurate, efficient and stable monitoring equipment.
  • Stability: The microkernel simplification technology of carrier-grade software architecture and 100% Java multi-layer distributed technology provide carrier-grade reliability guarantee. Support disaster recovery scheme and dual-machine backup settings to maximize the security of network management data.
  • Ease of use: The product is designed with the user as the center, the interface design is friendly, and the product functions are easy to see, easy to learn and use.
  • Compatibility: Using Java cross-platform technology, it is perfectly compatible with mainstream/domestic systems and databases, providing C/S and B/S client interfaces, compatible with PC and mobile devices, allowing management anytime, anywhere.
  • Enterprise-level: It supports large-scale network management, can directly penetrate the private network for monitoring, supports distributed deployment methods, and the platform is easy to upgrade and maintain, and can meet future changes in business needs. 
  • Private devices: new device types, unknown device types, users do not need to develop and program, the GUI policy extension interface provided by the system can complete the support for new devices.

Technical advantages

  • Platform technology: Java cross-platform technology, the server can run on Windows, Linux, domestic Kylin and other operating systems. Support MySQL, Oracle and domestic gold warehouse database.
  • Network environment: Penetrate the private network and monitor network devices in the private network; multiple distributed SNMP collectors can be deployed at the same time to monitor the devices separately.
  • Network management expansion capability: provide an open development platform and plug-in code, with comprehensive secondary development, system integration, and function expansion capabilities. Provide personalized custom development, third-party system integration services.
  • System stability: supports fault-tolerant solutions and dual-system hot backup solutions.
  • Device management capability: Supports multiple physical link discovery technologies. Provides device discovery methods such as IP and network range searches. Comprehensive management of current equipment.
  • Monitoring support: Support SNMP, Telent, SSH, WMI, JMX, HTTP, JDBC, ODBC and other management protocols for monitoring.

Corporate Services

Company Profile

Beijing Zhihe ICT Technology Co., Ltd. is a leading provider of intelligent network management solutions in the industry. The company focuses on the field of network management, penetrates into the market demand of network management, relies on its own strong technical research and development strength, and takes "controlling everything, omnipotent, and ubiquitous" as its product innovation concept. Preferred choice.

After years of technical precipitation, Zhihe ICT has obtained more than 16 independent research and development intellectual property rights, and provides comprehensive services for telecom operators, large state-owned units, scientific research institutes, equipment manufacturers, system integrators, enterprise users and developers across the country. Network management solutions and network management platform development customized services, have managed and controlled more than 500 types of devices, and managed more than 1 million devices.

 

product service

  • Development-level services: Provide complete development services, and provide development training, service support and comprehensive development technical documents during the development process.
  • Device docking and commissioning: Provide users with device docking and commissioning services to assist users in completing the implementation and deployment of the platform.
  • Technical support: Provide 7*24 hours dedicated technical service engineer hotline support, remote online support, on-site support and other service support, instant message emails and technical announcements, and regular system software testing, optimization and document updates.
  • Troubleshooting and troubleshooting: If the customer's system fails abnormally and receives a call, the technical engineer will respond as soon as possible, and promptly deploy professional technical engineers to provide online support or on-site repairs according to the project file, so as to provide customers with fast and convenient. Implement diagnosis and recovery.
  • System Tuning: Based on their rich implementation experience, technical engineers find out the bottleneck in time for the performance degradation of the customer's system, put forward a perfect optimization plan and put it into practice. Eliminate the hidden dangers of the system in time to avoid business interruption; without increasing or reducing investment, it can greatly improve the operating performance and manageability of the system.
  • Upgrade warranty service: Provide bug fixes and upgrades for existing versions, and continue to develop new versions of new features and add new features.
  • Monitoring and management method library upgrade (featured service): By downloading the latest monitoring and management method library, you can manage new equipment and more monitoring and management methods.

Typical Case - Xingtang Communication Service Network Management System Project

Xingtang Communication Technology Co., Ltd., affiliated to Datang Telecom Technology Industry Group, is a high-tech company oriented to the information and communication industry and a supporting unit of the National Data Communication Engineering Technology Research Center.

Xingtang Company, a subsidiary of Datang Telecom, undertakes the construction of a national business private network system for a certain unit. This business private network includes CISCO, Huawei, H3C network equipment, Windows servers, Linux servers, proprietary servers, virus servers, etc. This is mainly faced with the following problems: First, operation and maintenance monitoring. Managers are faced with complex networks and cannot effectively grasp the overall situation, which is very unfavorable for management work; Often, the equipment is searched after a fault occurs, and the cause is diagnosed after the equipment is found. The processing efficiency is low, which affects the normal work. The third is the performance management of the network system of the entire enterprise, how to scientifically reflect the performance bottleneck of the network system, This provides a theoretical basis for improving decision-making in network optimization architecture.

core needs

The operation and maintenance monitoring of the equipment under the private network system can automatically detect the fault of the equipment and give timely notification, monitor the performance of the entire network, analyze the network status in the form of statistical reports, and find out the performance of the network. bottleneck.

  1. General functions of network management, including basic functions of network management software such as device topology, fault management, performance management, configuration management, and security management;
  2. Map-type topology map function, support network, server, PC three network area topology map management;
  3. Navigation processing of departmental organizational structure;
  4. Monitor devices in the network, including network devices, servers and PCs;
  5. Virus and security monitoring.

Zhihe ICT Solutions

In the monitoring of this service private network, the Zhihe network management platform not only uses the traditional monitoring mode to monitor the network equipment, but also uses the unique server platform interface and virus database interface in the business private network to monitor the security, abnormality, In-depth monitoring of viruses, etc.

  1. The Zhihe network management platform already includes the basic functions of network management software such as device topology, fault management, performance management, configuration management and security management, which users can use directly;
  2. Zhihe network management platform uses the map navigation function consistent with the layout of the business system;
  3. You can monitor and view intuitively according to the 6 levels of national business private network→provincial and municipal private network→regional private network→department and department→equipment→equipment monitoring resources;
  4. Integrate various fault, safety, exception, alarm, monitoring operations on the navigation map;

Program Outcomes

After the Zhihe network management platform is deployed and launched, network managers can gain an overall understanding of the entire network through the topology map, which can help improve the network and optimize the architecture. The platform's alarm mechanism makes it only take a few seconds to find a faulty device that used to take hours, which greatly improves work efficiency.

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