My friends in first-tier cities told me how good Uber is. This time in Chengdu, I experienced the "People's Uber"! I was utterly disappointed!
The experience of the whole process could have been okay. The car is coming soon. And then it was a pleasure to get in the car.
But everything went wrong after arriving at the airport.
I didn't get any expense reminders when I got off the car!
Secondly, when I checked the itinerary, I found that the itinerary showed Miles ( miles ),
Miles are not critical, but Baidu Maps gives 27.9 kilometers. it shows 27.9 miles
Before getting on the bus, I remembered that the cost was 1.2 yuan per kilometer. But its price is 2 yuan per kilometer if miles are converted into kilometers!
Time will not tell. But there's 18 miles under the itinerary. What is this mileage? Not marked at all! ! !
Many friends say you can complain.
Congratulations, then you have entered the process of litigation in China!
First of all, they don't have phone calls, only emails! What does that mean? If you have too many complaints every day, chances are you'll forget to deal with you!
Also means: I can pretend not to see.
Second, they always reply to you:
Hello, please provide your registered account email or mobile phone number, we will follow up your questions.
You provided him. But you didn't write to the designated reply location as required, sorry, the same email still asks you for these.
When you have responded to the email as specified. Sorry we changed customer service, still the same email!
I really want to know when my problem will be dealt with!
Also want to know: Does it take a long time to send an email from China to a foreign country?