The combination of license plate recognition machine and 4S shop CRM system
There are many car owners and customers visiting the 4S store every day. How to effectively distinguish the type of customers, so as to improve the management and service level of the store, is the most concerned issue of the management of each 4S store. Today, let's talk about how to distinguish the type of car owner at a glance.
Each store will have a set of customer management system - CRM system, which records the personal information of store customers, vehicle information, past vehicle maintenance and other information. The staff can access the relevant information of the system by entering the vehicle owner's license plate number. The original method is that the staff waits for the owner to enter the store to inquire before they can find out, which is less timeliness. There is a very simple way to silently enter a license plate number:
The Wentong license plate recognition integrated machine is installed at the entrance and exit of the 4S store. When the vehicle enters the store, the license plate recognition integrated machine automatically captures the picture of the vehicle and automatically recognizes the license plate number. When the CRM customer management system receives the license plate number recognized by the license plate recognition machine, it can automatically retrieve the vehicle information and send it to the staff. If it is a VIP customer, the staff can also receive it at the first time in the service area, giving the car owner the feeling of being at home.
The business of 4S stores is various. The following is an introduction to the functions of the license plate recognition machine and the auto insurance business of 4S stores:
[License Plate Recognition] Scan and identify the license plate through the license plate recognition integrated camera, quickly query the expiration time of auto insurance, and quickly identify customers during the renewal period;
[Message Notification] Multi-dimensional reminders to salesmen/managers for expiration notifications, return visit notifications, order issuance notifications, assignment notifications, and work daily reports to improve operational efficiency.
[Inquiry record] The classification of expired vehicles, out of warranty vehicles, and unexpired vehicles makes customer management more efficient.
[Employee Management] The organizational structure of the company/team is clear at a glance, and you can manage people anytime, anywhere.
【Multi-terminal synchronization】Use with mobile terminal to create seamless information communication
| pixel |
1.3 million pixels |
| Image Resolution |
1280×960 (width×height) |
| Working voltage/power |
DC12V/5W |
| Communication interface |
IP network interface, RS485 |
| Operating temperature |
-35℃～90℃ |
| Image compression format |
JPEG (static) |
| video output |
JPEG video stream output, H.264 output |
| offline |
Semi offline, fully offline |
| Trigger method |
Video trigger, ground induction coil, infrared trigger |
| fill light |
Built-in LED strobe light |
| Fill light on |
switch signal |
| Protection class |
IP66 (waterproof and dustproof) |
| License plate recognition rate |
＞99.7% |
| Recognition speed |
100ms |
| Identify elements |
License plate number, license plate color, vehicle model |
| license plate width |
60-400 pixels |
| vehicle speed |
<30 km/h |
| Types of license plates supported |
Blue card, yellow card, trailer license plate, new army license plate, police license plate, new armed police license plate, coach license plate, embassy license plate, agricultural license plate, personalized license plate, Hong Kong and Macao entry and exit license plate, civil aviation license plate, etc. |
| Operating environment |
Windows; Linux |