Today, what Shensky is going to introduce is the last "housekeeper style" of Dell's "Six Meridians Excalibur" storage, and today's story is a little different from the past.
In "Dragon Babu", I like the character Aju very much.
For this girl, Mr. Jin Yong is also very fond of him, and he doesn't hesitate to praise him: "quirky, understanding, smart, charming, lively and fragrant...".
Ah Zhu was originally Murong Fu's maid, but her status in the Murong family was extraordinary. Azhu has his own independent residence "Listening to the Perfume Pavilion", and there are servants such as maids, cooks, boatmen, gardeners, etc., just like a master.
Although there are not many descriptions, Ah Zhu is undoubtedly good at cooking female red. Listening to the rain in the middle, cherry ham, plum-bloomed duck, delicate red fragrance... A few dishes made Duan Yu, the prince of Dali, full of praise. Being good at brewing flower dew, there is always a "light fragrance", which made Duan Yu see through the mystery when he first met Ah Zhu.
To say that Arjuna is best at it, there is nothing more than the magical disguise technique . When Ah Zhu made his first appearance, he became the old servant, housekeeper, and old lady of the Murong family, coaxing all the enemies to turn around.
But the love between Ah Zhu and Xiao Feng also started from Yi Rong and died from Yi Rong.
Ah Zhu pretended to be a Shaolin monk, Xu Qing, and stole the Book of Yi Jin, and was seriously injured by the big diamond palm of the Shaolin abbot Xuanci. Xiao Feng believed that Azhu was injured all because of himself, and vowed to cure him, so he took Azhu to Juxianzhuang to seek medical treatment Xue Muhua, which caused the battle of Juxianzhuang.
Later, Azhu Xiaofeng was in love with Yanmen Pass and made a promise to "put cattle and sheep", but he had no choice but to make a fool of himself. On the shore of Xiaojing Lake, Azhu learned of his real life experience and pretended to be his father Duan Zhengchun to go to Xiaofeng's appointment, and eventually died. In the palm of the most beloved person. I think that there are not many people in this world who can really appreciate the complicated emotions in it.
Sad, deplorable. "Stuffing the empty promise with cattle and sheep" has become the most tragic scene in the whole book.
Azhu is quirky and understanding. Although she is a maid, she can go to the hall and the kitchen. Although her martial arts are not good, she is superior in cleverness and unparalleled art of disguise.
With emotion, Arju Ruo can not only become a good housekeeper in the family, but also become his right-hand man in the restoration of the country (like the Mystique in the X-Men). It is a pity that the extremely conceited Murong Fu does not have Wang Yuyan in his eyes, nor the four loyal generals, not to mention a little girl like Azhu.
Closer to home.
Storage also needs a good "housekeeper"
With the advent of the data age, the role of storage systems in enterprise IT infrastructure has become increasingly important. However, when the enterprise business continues to expand and the data surges, the storage system is more prone to bottlenecks.
Many small and medium-sized enterprises do not have professional IT personnel, and it is difficult to troubleshoot many “inexplicable” situations in the storage system, and it is not easy to find performance bottlenecks and potential dangers of the storage system. Once there is a problem with the storage system, the failure recovery cycle is relatively long .
Generally speaking, once the storage system fails, the troubleshooting process almost requires the customer's participation in the whole process. If a fault occurs, the customer needs to contact the product provider, verify the service contract, manually create a case, collect the system status, provide guidance from the provider or go to the door to troubleshoot the fault. Operation of the business.
So, can storage customers also find smart "housekeepers" and assistants like Arjuna to properly manage storage and even take precautions ? Can the storage system become more "smart" and minimize manual management, thereby greatly improving management efficiency and reducing management costs?
Dell EMC storage has such a good "steward"
The answer is yes.
The last "housekeeper" of the Dell EMC storage system "six-pulse sword" is to solve many problems in enterprise storage management and make storage management easier.
It contains three "butler-style" services:
One is to monitor the status every day.
For Dell EMC SC and Unity series storage, Dell EMC provides a 7x24-hour professional tool system that monitors and collects operating status only through device monitoring ports (not data ports) (does not collect and cannot collect customer business data), and SupportAssist or ESRS sends product configuration, diagnostics and event data to Dell EMC Technical Support for monitoring and troubleshooting.
This greatly reduces the workload of the administrator to monitor the storage system on a daily basis. When the system fails, SupportAssist/ESRS will immediately send an alert, and the support technician will detect the problem remotely and participate, correct the problem before the customer notices it, and call the customer.
Second, the monthly report.
Dell EMC's Technical Service Managers provide you with monthly service reports with service records, critical updates and forward-looking recommendations, and assist customers with budgeting and planning.
Technical service managers provide monthly product warranty and service history reports, report analysis results and suggestions for improvement measures, asset in-warranty status and service level review, identification of key firmware updates and other services. In addition, SupportAssist/ESRS can not only achieve daily monitoring , and also provide monthly comprehensive reports, which include system usage, firmware update recommendations, storage volume and capacity utilization recommendations, etc., so that customers' storage system performance is more optimized and operation is more stable.
Third, dedicated service.
Dell EMC storage customers provide dedicated technical service managers and enterprise systems analysts . The two will work together to coordinate and guide customers, thereby increasing the efficiency of customers' storage environments and freeing IT teams to focus on other priorities.
Among them, technical service managers help customers formulate service strategies, manage service delivery to avoid unplanned interruptions , lead crisis management and post-event investigations, help customers review monthly reports and provide forward-looking recommendations, and are customers' trusted technical decision-making advisors. Enterprise systems analysts, on the other hand, provide customers with in-depth storage expertise , proactive support, and regular ongoing consulting services, as well as regular inspections of customers' storage center systems.
It is not difficult to see from the above-mentioned services that Dell EMC provides a completely different service method for the value-added services provided by Dell EMC, which fundamentally relieves customers from the worries of using Dell EMC storage.
★ First of all, Dell EMC provides customers with "exclusive" technical service managers and enterprise system analysts with basic skills above level 2 , providing analysis and advice from storage system planning, deployment to operation and maintenance, truly realizing the "housekeeping style" " service.
★ Secondly, Dell EMC storage service has changed from the traditional passive service of "find a problem and then find a manufacturer", but uses professional tools to monitor customer systems 7x24 hours , and provide customers with "forward-looking" responses , thereby accelerating failures exclusions, identify critical patches and updates, improve performance and stability, and reduce the risk of downtime.
In addition, on the basis of monthly reports and recommendations submitted by Dell EMC to customers, Dell EMC storage technical service managers will also proactively provide customers with personalized system maintenance plans . This "proactive" service can not only help customers to Eliminate problems in the bud, prevent problems before they occur, and help customers maintain optimal system performance from Dell EMC products.
It is worth mentioning that CloudIQ 's machine learning-based cloud storage analysis system, LiveOptics data center performance analysis and evaluation software (https://app.liveoptics.com/) and "Worry-free Future - Storage Assurance Plan".
CloudIQ can support Dell EMC midrange storage (Unity&SC) software-as-a-service (SaaS) management solutions that provide intelligent analysis of performance, CPU and configuration to help report health, provide support and resolve issues.
Dell EMC also has a powerful performance analysis and collection toolkit called Live Optics . Many Dell EMC customers routinely use this system tool to evaluate the performance of current IT systems. Any customer can use it at any time at no additional cost.
It can collect key indicators such as CPU, memory, network, IOPS, bandwidth, latency, queue length, etc. of the customer's storage system, generate a view report, and analyze it from a global perspective, allowing customers to master the real load of the storage system, so as to discover the real system Where the bottleneck is, it is necessary to transform the storage system in a targeted manner .
LiveOptics (formerly DPACK) implements daily IT system status evaluation, regular status inspections, and feasibility studies and evaluations before new services are launched, allowing enterprises to see their own IT status at a glance.
If customers have not used Dell EMC products before, don't worry, Dell EMC's newly launched " Worry-free Future - Storage Assurance Plan" can ensure that your choice is worry-free.
"Future Free - Storage Assurance Program", products participating in this program include VMAX, XtremIO X2, Unity series, SC series, Isilon, ECS, Data Domain, and IDPA, need to know more. The program provides a three-year satisfaction guarantee and customer benefits such as comprehensive software, predictable support pricing, hardware investment protection, 4:1 all-flash storage efficiency guarantee, and worry-free data migration to help customers protect their Dell EMC technology. Invest. In the enterprise-level storage industry, there are very few guarantee plans of this type, which further confirms Dell EMC's long-term philosophy of listening to the voices of customers and focusing on customer needs.
To sum up , through Dell EMC's "Six Pulse Sword" of "Housekeeper", "Jianghu Zhibao" CloudIQ, Live Optics and the future worry-free storage guarantee plan, customers can not only use Dell EMC advanced technology, but also obtain automation, forward-looking Provides predictive and predictive support, reduces the risk of downtime and underutilization, saves time on maintenance and management resources, achieves higher ROI, and provides a “future-free” guarantee to protect customers’ Dell EMC's technology investments.
Actual analysis
Benefiting from these advantages, the "housekeeping" service of Dell EMC storage is very popular in many industries such as finance, government, transportation, radio and television, video surveillance, and the Internet, and has helped customers solve many practical problems.
For example, the core business IT system of a media customer in Shaanxi Province always had some performance fluctuations after using multiple sets of Dell EMC storage. The rate once reached 100%, and the problem could not be quickly located and solved by phone.
Later, the customer analyzed and optimized the system through the "housekeeping" service of Dell EMC storage, and successfully avoided the risk of unplanned downtime for about 6 days. Based on the daily loss of 700,000 yuan , Dell's "housekeeper-style" service helped the client avoid security broadcast accidents and recovered about 4.2 million yuan in economic losses .
The customer spoke highly of the Dell EMC storage service, which was indeed "equivalent to hiring a professional storage housekeeper". Ultimately, the customer plans to include Dell EMC solutions and butler-style services as a top choice in its IT planning for the near and future fiscal years.
Closing words: read good books, use good storage
At this point, the series of articles on Dell EMC Storage "Six Meridians Sword" has been completed . Shensky reviewed with you Mr. Jin Yong's classic martial arts "Dragon Babu", and also learned about the six characteristics of Dell EMC storage with you. : High performance/low latency, read/write separation, continuous data protection, fully guaranteed active-active + 3DC, cross-generational multi-array cloud storage interconnection, and "housekeeper-style" storage services.
Shensky not only likes to drive, but also likes to read. As the saying goes, read thousands of books and travel thousands of miles. Now, it is not difficult to travel thousands of miles, but it is difficult to read thousands of books. In Shensky's view, reading a good book, feeling the joys and sorrows in the book, and colliding with the author's thoughts across time and space are a great joy and a blessing in the current fast-paced life.
The same goes for good storage. Choosing a storage system with high quality and excellent service can make the business more reliable, safer, and more efficient, and make the money more "value". For enterprises, this is also a great joy. In addition, using good storage can also allow busy administrators to have more time to read books and enrich their lives. Why not?
Shen Yao's Science and Technology Observation was founded by Shen Yao (WeChat: shenyao) , a cross-border technology media person . He has 15 years of media work experience and has experience in self-driving on 100,000 kilometers of highways in China and the United States. Column, dedicated to the observation and thinking of the technology industry, here to understand the technology industry, know the trend, and win the future!