PHP MySQL Insert INTO...ON Duplicate Key Update Where

Kyocera Alerts :

I need to insert when rows don't exist in the tickets table and/or update when rows do exist with 1 query.

I tried the following and it doesn't add new records and it doesn't up the existing records.

$query_upsert = mysqli_query($mysqli, 
    "INSERT INTO tickets (
        ticket_companyname,
        ticket_ordernumber,
        ticket_datetimedeliverydate,
        ticket_ritech,
        ticket_ticketstatus
    )
    SELECT 
        nextgenorder_companyname, 
        nextgenorder_ordernumber,
        nextgenorder_deliverydate,
        '$ticket_ritech',
        '$ticket_ticketstatus'
    FROM nextgenorders2 
    WHERE 
        nextgenorder_companyname LIKE CONCAT(SUBSTRING_INDEX('$nextgenorder_companyname', ' ', 1),'%') 
        AND nextgenorder_deliverydate='$nextgenorder_deliverydate'
    ON DUPLICATE KEY UPDATE,
         ticket_companyname='$ticket_companyname',
         ticket_ordernumber='$ticket_ordernumber',
         ticket_datetimedeliverydate='$ticket_datetimedeliverydate',
         ticket_ritech='$ticket_ritech',
         ticket_ticketstatus='$ticket_ticketstatus'
    WHERE
        ticket_companyname LIKE CONCAT(SUBSTRING_INDEX('$nextgenorder_companyname', ' ', 1),'%') 
        AND ticket_datetimedeliverydate='$nextgenorder_deliverydate'
    )"
);

Can you use WHERE clause in a upsert query? I have all errors on and i'm not getting any errors.

Please help.

Thanks,

GMB :

Problems and possible improvements with your query:

• it has two WHERE clause: you want only one, which should appear after the SELECT clause

• you are wide open to SQL injection you should use bind parameters

• you don't need to repeat the parameter in the right side of the assignments: instead, you can use the VALUES syntax

• Also I think that you are trying to update too many fields in the ON DUPLICATE KEY clause, I removed some of them and let those that I thought were relevant (essentially, you don't need to update the columns that come into play to check for conflicts)

Consider:

INSERT INTO tickets (
    ticket_companyname,
    ticket_ordernumber,
    ticket_datetimedeliverydate,
    ticket_ritech,
    ticket_ticketstatus
)
SELECT 
    nextgenorder_companyname, 
    nextgenorder_ordernumber,
    nextgenorder_deliverydate,
    ?,                          --> query parameter for "ticket_ritech"
    ?,                          --> ... "ticket_ticketstatus"
FROM nextgenorders2 
WHERE 
    nextgenorder_companyname 
        LIKE CONCAT(SUBSTRING_INDEX(?, ' ', 1),'%') --> ... "nextgenorder_companyname"
    AND nextgenorder_deliverydate = ?               --> ... "nextgenorder_deliverydate"
ON DUPLICATE KEY UPDATE,
    ticket_ritech = VALUES(ticket_ritech)
    ticket_ticketstatus = VALUES(ticket_ticketstatus)