Error code 5001
INSTALL_FAILED_INVALID_APK: Invalid installation package, the installation package is damaged.
Please check if the installation package is complete. If it is an XPK package, you can check it by manually installing xpk. If it is an APK package, please download it again.
Error code 5002
APK_FILE_NOT_EXIST: No installation file found.
Please check if the APK file exists and try again.
Error code 5003
INSTALL_SERVICE_NOT_ON_WORK: The installation service in the emulator is not ready.
If the installation service is not ready, please be patient and try again.
Error code 5004
INSTALL_FAILED_OLDER_SDK: The Android version of the emulator is too low, which is lower than the environment required for the APK to run.
Sorry, the current program cannot run on the emulator.
Error code 5005
INSTALL_PARSE_FAILED_NO_CERTIFICATES: The application was not signed.
Please check if the installation package is signed. If it's a self-compiled APK, sign it. Otherwise, choose the appropriate channel to download the signed APK file.
Error code 5006
INSTALL_PARSE_FAILED_INCONSISTENT_CERTIFICATES: An app with the same name has been installed in the emulator, and the signature of the installation package is inconsistent.
Consider installation necessity: is it necessary to uninstall the old version? and check the source of the installation package.
Error code 5007
INSTALL_FAILED_VERSION_DOWNGRADE: An app with the same name has been installed in the emulator, and the version of the installation package is lower than the installed version.
Please consider the necessity of installation: is it necessary to uninstall the original higher version of the app?
Error code 5008
INSTALL_FAILED_INSUFFICIENT_STORAGE: Not enough storage space.
Please open the storage item in the settings and check the storage space consumption of the emulator. If the storage space is not enough, please uninstall some infrequently used apps and give us feedback.
Error code 5000
Other errors, please feedback to the official Netease simulator
(1) Confirm that cmd.exe exists in the system: `win + R`, enter cmd and press Enter. If it does not exist, download the cmd.exe of the corresponding version of the system, and put it in the windows/system32/ directory under the system disk or in the same directory where the installation package is located.
(2) Confirm that you have the execution permission of cmd.exe, if not, add it and try again. Add method: Right-click **cmd.exe->Properties->Security->Advanced->Change permissions** set.
2. If the error code is 1, please try the following methods in turn
(1) Confirm whether the remaining space of the disk where the installation directory is located is sufficient, please ensure that the remaining space of the disk where the installation directory is located is at least 1.2G, and the recommended space is 1.7G+.
(2) If the remaining disk space is sufficient, try
to run cmd.exe with `administrator` privileges ,
`cd` to the Hypervisor directory under the installation directory,
run `comregister.cmd -u` ,
run `SUPUninstall.exe`
to restart the machine and re-execute the installation operate.
(3) If the above methods cannot be installed successfully, try to close all the protection software, and perform the method of 2.2 again to perform the installation operation.
3. Error code 2, please try the following methods in turn
(1) Confirm whether the remaining space of the disk where the installation directory is located is sufficient, and ensure that the remaining space of the disk where the installation directory is located is at least 1.2G, and the recommended space is 1.7G+.
(2) Try to uninstall the old version and reinstall it.
4. Error codes -1073741701, -1073741502, -1073740966, 112786196, 117177468, 118552800, 135330540, 1073807364, 2011489172 The
installation package may be damaged, try to download and install it again.
INSTALL_FAILED_INVALID_APK: Invalid installation package, the installation package is damaged.
Please check if the installation package is complete. If it is an XPK package, you can check it by manually installing xpk. If it is an APK package, please download it again.
Error code 5002
APK_FILE_NOT_EXIST: No installation file found.
Please check if the APK file exists and try again.
Error code 5003
INSTALL_SERVICE_NOT_ON_WORK: The installation service in the emulator is not ready.
If the installation service is not ready, please be patient and try again.
Error code 5004
INSTALL_FAILED_OLDER_SDK: The Android version of the emulator is too low, which is lower than the environment required for the APK to run.
Sorry, the current program cannot run on the emulator.
Error code 5005
INSTALL_PARSE_FAILED_NO_CERTIFICATES: The application was not signed.
Please check if the installation package is signed. If it's a self-compiled APK, sign it. Otherwise, choose the appropriate channel to download the signed APK file.
Error code 5006
INSTALL_PARSE_FAILED_INCONSISTENT_CERTIFICATES: An app with the same name has been installed in the emulator, and the signature of the installation package is inconsistent.
Consider installation necessity: is it necessary to uninstall the old version? and check the source of the installation package.
Error code 5007
INSTALL_FAILED_VERSION_DOWNGRADE: An app with the same name has been installed in the emulator, and the version of the installation package is lower than the installed version.
Please consider the necessity of installation: is it necessary to uninstall the original higher version of the app?
Error code 5008
INSTALL_FAILED_INSUFFICIENT_STORAGE: Not enough storage space.
Please open the storage item in the settings and check the storage space consumption of the emulator. If the storage space is not enough, please uninstall some infrequently used apps and give us feedback.
Error code 5000
Other errors, please feedback to the official Netease simulator
Installation package exit error code and related solutions
1. If the error code is -14, please try the following methods in turn(1) Confirm that cmd.exe exists in the system: `win + R`, enter cmd and press Enter. If it does not exist, download the cmd.exe of the corresponding version of the system, and put it in the windows/system32/ directory under the system disk or in the same directory where the installation package is located.
(2) Confirm that you have the execution permission of cmd.exe, if not, add it and try again. Add method: Right-click **cmd.exe->Properties->Security->Advanced->Change permissions** set.
2. If the error code is 1, please try the following methods in turn
(1) Confirm whether the remaining space of the disk where the installation directory is located is sufficient, please ensure that the remaining space of the disk where the installation directory is located is at least 1.2G, and the recommended space is 1.7G+.
(2) If the remaining disk space is sufficient, try
to run cmd.exe with `administrator` privileges ,
`cd` to the Hypervisor directory under the installation directory,
run `comregister.cmd -u` ,
run `SUPUninstall.exe`
to restart the machine and re-execute the installation operate.
(3) If the above methods cannot be installed successfully, try to close all the protection software, and perform the method of 2.2 again to perform the installation operation.
3. Error code 2, please try the following methods in turn
(1) Confirm whether the remaining space of the disk where the installation directory is located is sufficient, and ensure that the remaining space of the disk where the installation directory is located is at least 1.2G, and the recommended space is 1.7G+.
(2) Try to uninstall the old version and reinstall it.
4. Error codes -1073741701, -1073741502, -1073740966, 112786196, 117177468, 118552800, 135330540, 1073807364, 2011489172 The
installation package may be damaged, try to download and install it again.