Software quality and measurement
reference from: https://live.bilibili.com/4107053
What is quality?
Quality is divided into internal quality and external quality.
Internal quality refers to the quality felt by the internal product development team.
External quality refers to the quality felt by users.
What is the measurement?
Measurement is a certain consensus formed in the context of a specific organization.
Metric is an attempt to match the vectorized model of the experience model.
Measurement is a dynamic system that includes people, processes, organizations, and tools.
What is measurement?
Metrics are not inherent, free, and accountable activities.
Metrics cannot be used as KPIs
Design of the measurement process