In this era of information explosion, a hot or phenomenal product can allow customer bandwidth to grow from 100M to 100G overnight, and the number of customers with ultra-large bandwidth is also increasing year by year. Coupled with the special situation of last year’s epidemic, people are idle at home watching videos and playing games. After the resumption of work, the online office and online teaching have brought a new round of bandwidth growth, and it is also the service capacity for suppliers. Challenge. In this age of advocating service and experience, the impact of any failure may cause the loss of customers.
In an era where service and experience are paramount, the importance of optimal ratio CDN
In the traditional IT era, high-quality website access only requires the maintenance of a few origin servers in the computer room and the computer room network. However, in the era of cloud services, providing a high-quality network access requires many vendors to provide multiple products and services. The complex network environment is completed together.
As a communication channel between the source site and the user equipment, the CDN's function and importance need not be repeated. The larger the service bandwidth, the larger the pipe required, the more servers involved in the service, and the more complicated the network situation. However, the most direct impact of the low-cost operation model brought about by the cold winter of the Internet in recent years is the redundant reserve of a single service provider, and the sufficient redundant reserve directly determines the stability of the service when the service fails.
Optimal ratio of CDN to double the customer experience
Modu Cloud has been engaged in cloud services for more than 10 years. Its unique self-built + cloud CDN management and service solutions have been iteratively upgraded in the industry. CDN resources cover a wide range, and the current best quality resources will be coordinated from different resource lines. Double the customer experience. At the same time, a CDN quality assurance system is built through a comprehensive quality monitoring system and an intelligent scheduling system to help reduce the CDN failure rate and build a CDN zero-fault quality assurance system.
Traditional monitoring alarms are massive and scattered, and it is difficult for operation and maintenance personnel to quickly and accurately locate the root cause of the fault in a short time. This is also a common problem among cloud vendors and a core pain point for cloud service providers. Modu Cloud CDN uses detection nodes all over the country, combined with global high-quality third-party detection, to achieve all-round, dead-angle-free service detection for global CDN service nodes. And under the condition of ensuring the perfect detection data, based on the powerful data processing capabilities of its own cloud platform and unique fault detection algorithms, the scattered detection data is aggregated; when the aggregated data triggers the threshold of certain specific conditions, it is extracted Basic alarm information. The next step is to perform a secondary upgrade analysis on the data of the basic alarm information. Through analysis, the unique data patterns in the alarm information data can be seen, and the commonality between alarms can be deduced; combined with the data analysis and modeling of historical faults, accurate fault location can be realized. After the fault is located, the relevant personnel will be notified. The content of the notification not only contains the analyzed root cause of the fault, but also includes system operation suggestions; under certain special conditions, the fault handling strategy can also be automatically executed.
The rapid analysis of fault data through big data greatly reduces the non-subjective judgment of human analysis of faults, which can significantly shorten the time of fault processing; combined with Modu Cloud’s accumulated multi-CDN management technology and experience for many years, it can ensure that the fault is affected. The affected services can be quickly switched in the shortest time to ensure the stability of customer service to the greatest extent; to minimize the impact on customer service, 100% SLA CDN products can be realized.
No matter how the future develops, new problems and challenges will always follow. Modu Cloud will not forget the original aspiration, accumulate and actively face every challenge; computing, intelligence, and cloud create the future to provide customers with the most reliable service.