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const arrayBuffer = wx.base64ToArrayBuffer(base64)The user can scan the QR code of the maintenance item or the QR code affixed to the device through WeChat "Scan", and then enter the "Report King" applet to report the fault.
Relying on the concept of “use and go” of small programs, the repair service king property service has changed the way that users must call or go to the front desk to report for repairs; you can quickly create your own small program repair platform in one minute.
The biggest problem that puzzles property companies is the difficulty of applying for repairs, repairing, and handling. As a practitioner of property management, I must have handled all kinds of repairs. It is necessary not only to deal with community owners’ reports on housing problems, but also to deal with the warranty of various facilities and equipment in the community to ensure the normal use of the community’s public areas, which tests the cooperation between the property companies.
Property repair registration generally requires the following information to be filled in: time of receipt, notification of engineering office, date of receipt, repair unit/department, repair person, contact number, repair content, remarks, and person who issued the repair
Therefore, in response to this situation, Xinweiyun developed a WeChat scan code one-click repair application mini program, which will post the repair QR code where the residents can see it, scan the code and submit it directly when the problem is encountered, and the person in charge of the property repair will work together Assigned to property repair personnel, after the completion of the system to record the defect repair process.
The following is the one-click repair small program we developed
1) Emergency repair projects are divided into:
A. Danger of damage to common parts of the property, shared equipment, and public facilities;
B. Power outage and leakage caused by indoor wiring failure;
C. Shutdown caused by water pump failure and water pipe burst in the water inlet meter Serious leaks of water and faucets;
D. Water downpipes, downpipes blocked and water pans and other equipment leaks;
E. Elevators fail and cannot drive normally;
F. Floor floors, escalator treads are broken, and various handrails such as balconies, terraces, and escalators are loose. , Damage;
G. Others are dangerous emergency repair items.
2) General items are divided into:
A. Various types of steel and wooden windows are damaged;
B. Sanitary equipment parts are damaged;
C. Roof leakage;