First of all, I apologize to everyone. Recently, due to technical adjustments and other reasons, the official website automatically jumped to the Chinese station to fail. Maybe many babies have watched the English station for a week. The program buddies are still working overtime to solve this problem. If the big guys also encountered this situation, just add /cn after the official website.
Don't ask me why I don't put the website address, it is humble. Placing the URL is easy to be judged as an advertisement, and the text is deleted. .
Next is the news event of Xiwen Ledao, hehe.
I, the leader of remote desktops, the advocate of the home office industry, the price butcher, the space breaker, Splash·Top recently announced that we have released a new remote support integration with Jira!
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Jira technicians can now use the Splashtop Support on Demand (SOS) service to remotely access/support/control the end user’s computer.
June 26, 2020: Splashtop Inc., a global leader in remote access, collaboration and remote support solutions, has partnered with Atlassian to bring Splashtop's on-demand support technology to the Jira platform.
Splashtop on-demand support is a solution optimized for IT support and service desks, seeking a fast and user-friendly remote support solution with high performance and strong security. With SOS, any user can remotely access any device when they need help without any prior installation.
The integration will enable Jira Cloud technicians to initiate a remote desktop connection to the user’s computer and use the Splashtop Support on Demand (Splashtop SOS) service to provide support to the user directly from within Jira Issue. Once connected, technicians will be able to view and control their users’ computers in real time, without the need for their users to pre-install any software.
Main functions of Splashtop SOS for Jira
Quickly start a remote session with the user's computer within the question.
The remote session supports complete Splashtop functions, such as file transfer, remote restart, chat, multiple monitors, copy and paste, and shared technician desktops.
After closing the support session, the session log is automatically inserted into the question.
The remote session is fully encrypted.
Splashtop CEO Mark Lee said: "We are honored to provide Jira with Splashtop on-demand support. "By introducing SOS to the Jira platform, we connect Jira users to their customers' devices, and by providing faster and more reliable remote support Service to help improve customer satisfaction. "
Availability:
The Splashtop SOS integrated application is available in Atlassian Marketplace. The integrated application can be used with Splashtop SOS Unlimited and is available from the Splashtop website. More information, including setup instructions, can be found in Splashtop / integrations / Jira.
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Well, anything is fine, welcome to leave a message and exchange private messages. Head Tie Xiaobian, chat online.