As early as 10 years ago (2010), a CRM system with a SaaS model appeared. Once SaaS CRM came out, it quickly became favored by the majority of enterprises.
SaaS CRM means that CRM manufacturers deploy CRM software on their own servers. Customers in need can purchase CRM software services from CRM manufacturers on the Internet according to their actual needs, and pay the manufacturers according to the number and duration of the purchased accounts.
Enterprises do not need to purchase, but can use CRM software and related services through lease. This article will talk about the advantages of the SaaS model CRM system.
Advantages of SaaS CRM:
1. Save time and expense
For example, Zoho CRM runs completely in the cloud, and it can be used as long as there is a network. Users do not need to purchase other hardware equipment or software, log in and use, and there is no deployment and installation process, which greatly shortens the preparation time in the early stage and wins the opportunity for enterprises.
For locally deployed systems, not only need to purchase servers, but also hire technicians to install, maintain and upgrade, these costs are very high.
With Zoho CRM, users only need to pay the rental fee according to the number of accounts annually, which greatly reduces the company's capital investment.
2. Users have scalability
As your business continues to grow, and the company has more and more employees, you can expand the number of user accounts based on the increase in the number of users.
You only need to pay for these accounts, not other fees, and no system upgrades.
3. Lower the threshold of informatization
Due to the high purchase cost of private clouds and servers, coupled with the price of the CRM system, it is also necessary to hire IT personnel to install and maintain, all of which lead to a very high threshold for local deployment of the CRM system;
With the CRM system of the Saas model, companies only need to pay the fee according to the time and the number of accounts, no other operations are required at all, and even small and medium-sized enterprises can directly use it, which greatly reduces the threshold for using the CRM system.
4. No need to maintain by yourself
The locally deployed CRM system requires the company to send dedicated IT personnel to spend a lot of time and money for daily maintenance;
With SaaS software, there is no need to worry about maintenance. Professional technicians will help solve problems, saving a lot of time and costs.
5. Unified upgrade of manufacturers
With the changes in the market and the development of enterprises, the needs of enterprises for CRM systems are constantly changing. The initial functions of the CRM system can no longer satisfy the operation of the enterprise.
In the era of smart devices, users’ demand for mobile CRM systems has also begun to increase. You will not need to re-purchase or upgrade the Saas-model CRM software. The manufacturer will update the software as soon as possible. You can use the latest features as soon as possible. The CRM system is also outdated.