Wisdom tour operators comprehensive service platform for building programs

 

1.1.1.1 integrated operation service platform

Integrated operation service platform includes regulatory dispatching system (including regulatory dispatching system, tourist places / facilities video monitoring system, GPS vehicle and vessel monitoring system, call the alarm center system, tourists rescue linkage service system, electronic ticket access control systems, outdoor large-screen display system public voice broadcasting system, car park management system) platform operation and maintenance system (including system network security management module, system, user and rights management module, system management module data security, system log management and monitoring module) two systems, to achieve Real-time monitoring and emergency response systems center tourist sites, facilities and resources of all kinds of areas. Faced with an emergency, the system can quickly coordinate the regional departments, unified scheduling of all resources of manpower, material resources, centralized command, saving and efficient completion of tasks. While achieving the system network, virus management, user and rights management, data security management, log monitoring and management.

First, the tourist complex scheduling system

(1) Introduction

Tourism integrated scheduling system is mainly for travel video security monitoring and management of user needs, integrated management of emergency communications, tourism and integrated call management, intelligent bus schedule management and vehicle scheduling and other dimensions. Managing fully meet the required safety supervision, contingencies integrated scheduling and transportation scheduling needs. Faced with an emergency, the system can quickly coordinate the regional departments, unified scheduling of all resources of manpower, material resources, centralized command, saving and efficient completion of tasks.

(2) analysis of user groups

User groups: tourism authorities (Tourism Committee / Board, Management Committee and other tourist attractions)

Regional tourist destination tourism authorities, by using this system, the competent authorities can see in real time the transfer of high-definition video, real-time traffic monitoring, in time to understand the situation and control through emergency communications in case of emergency, effectively improve travel safety regulatory capacity; for the safety of tourists and other security comprehensive management control over the use of integrated scheduling system.

(3) System Function

Tourism industry regulatory system is mainly to see the regulatory system by the tourism call center, travel videos, travel video integration system, passenger travel video surveillance systems, emergency communications systems travel, tourism duty scheduling command system, intelligent bus schedule travel, tourism vehicle scheduling management system , travel video communications systems and other components.

First, by construction, including major scenic spots, travel agencies, hotels covering the full range of video surveillance, to achieve the purpose in case of emergency situation can be retrieved at any time of the video; in the case of combination of live video, emergency communications systems through tourism and travel on duty scheduling system the situation on-site control and effective schedule management can be made in the first time control management side developments;

Secondly, through mutual combination of tourism call center, travel smart bus schedule, it can make visitors can easily query access to travel information and traffic information, the management may be small travel agency bus transportation within and through the scenic tourist vehicles scheduling management system effective management of scheduling, while providing the convenience of tourists can effectively protect the personal safety of tourists.

(4) system highlights

By operation of the system, provide for the management side, including demand video as well as emergency communications, effective solution to the multi-tool during an emergency, timeliness required; effectively improve the efficiency of tourism authorities; effectively improve the tourism authorities monitoring efforts involving local tour companies; effectively improve visitor access to information, and tourists on the way of advice, recommendations, and timely respond to the complaints.

Second, the scenic Integrated Management System

(1) Introduction

Scenic integrated management system from the actual business management focus, mainly involving travel scheduling system, parking area, forest fire prevention, online sales, office and other internal data, the application of electronic information technology, computer technology, image technology and other advanced science and technology to wisdom travel by the computer network and the communication network functionally independent subsystems organically integrated, information sharing to facilitate unified command scheduling, a high form of intelligent management system command.

(2) analysis of user groups

User groups: the competent authorities scenic, tourist attractions such as CMC

Scenic authorities and the business sector, through the use of the system, real-time control of the department in charge of real-time situation and all the staff of the scenic spot of tourists, effectively improve personnel management area, improve the scenic quality of service, improve the visitor experience in the play area.

(3) System Function

 

Scenic integrated management platform will provide scenic staff, travel agencies, tour guides, weather, air quality and the surrounding star hotels, hospitals, fire and other basic data query unit, at the time when an emergency occurs, the duty officer can quickly obtain the relevant units or personnel contact phone number to facilitate coordinated emergency rescue disposal.

Integration of important scenic spots, real-time video monitoring screen advantageous spots, crowded points, on duty to help understand the operational status of tourism in the area.

By parking area management, forest fire detection and detection of ecological functions, real-time brings together all kinds of traffic information in the scenic and data analysis.

(4) system highlights

In the scenic area management, multiple business units have established an integrated management system requirements, such as monitoring of important sites, Alarming and so on. In order to achieve synergistic interaction between the various departments within the scenic work. Scenic integrated management platform set up video, GPS monitoring command, response alarm systems, the use of TV wall, large-screen devices, each video display monitor access points, and can use multiple large-screen displays important position at the same time to enlarge the video and GPS monitoring electronic maps, etc., once the event of an emergency, staff can more fully understand the situation at the scene, quickly identify best practices, and promptly issued instructions to the relevant departments, fast processing.

Third, the safety warning analysis subsystem

(1) Introduction

Safety Warning Analysis System monitoring and early warning of major tourist attractions and passenger traffic, the number of tickets sold through online and offline, the number of people out of scenic gates, surveillance cameras capture the number, the number of mobile phone or GPS location information, etc., to achieve the number of people in each area of ​​the scenic overall grasp, so to judge the crowded area and divert advance, offering visitors a safe and comfortable travel experience.

(2) analysis of user groups

User groups: tourism authorities (Tourism Committee / Board, Management Committee and other tourist attractions)

By using this system, real-time control of the department in charge of personnel densities of various scenic destinations, for safety hazards that may occur to make advance warning, effectively grooming of personnel, to avoid accidents.

(3) System Function

Safety warning analysis system consists of monitoring and early warning traffic analysis, traffic monitoring and early warning analysis of the composition.

First, traffic monitoring and early warning analysis, multi-channel access to the number of visitors: at ticket sales number of online and offline summary, the number of scenic spots and out of the statistics, surveillance capture the number of cameras, positioning the number of carriers and handset statistics, thus effectively to scenic traffic monitoring, analysis and enables early warning function. Secondly, the traffic aspects, combined with public security and traffic departments, through the camera acquisition of the number of vehicles, parking lot and out of vehicles, vehicle GPS positioning, monitoring and early warning of traffic.

(4) system highlights

By operation of the system, it provides for the tourism department in charge of the scientific means, to make effective monitoring and early warning analysis on the scenic safety, reduce the occurrence of accidents, to provide a safe travel experience for tourists to ensure the smooth conduct of tourism activities , to tour operators to get good economic returns, to lay a solid foundation for the sustainable development of tourism.

Fourth, the travel time and space shunt subsystem

(1) Introduction

Scenic tourists was nearly a decade of rapid growth trend, some of the excessive concentration of tourist attractions in the same period of time, some of the weak spots in a low-load operation load state, in peak holiday seasons most tourists concentrated in certain period of time, short time of attractions great pressure and impact on the spatial and temporal distribution of tourists uneven. Travel time and space tourists shunt system wide data collection, based on data mining, analysis, construct a mathematical model for the realization of scenic tourist diversion, promotion and marketing to provide scientific data to support. Scenic traffic forecasting and early warning and space-time diversion, to avoid congestion scenic event.

(2) analysis of user groups

User groups: the competent authorities scenic, tourist attractions such as CMC

Scenic authorities and the business sector, through the use of the system, real-time control of the department in charge of the distribution of visitors to the scenic spot, the passenger flow forecasting trends well in advance of tourists streaming and guidance, improve the scenic quality of service, improve the visitor experience in the play area.

(3) System Function

Scenic data collection and storage of information, recorded in different seasons, different times of the size of tourists, tourism type, and distribution of various attractions such as time, space and scenic features, and integrate this information to classify.

According to visitor behavior detection system records, statistical analysis of the law of tourists' behavior, and build predictive models of the behavior of tourists. On the basis of tourists' behavior prediction models based on the use of simulation technology to build tourist attractions behavioral simulation platform, verify the shunt effect depending on the design of diversion and scheduling programs.

Shunt navigation model and algorithm according to the established time and space scenic scenic publish intelligent scheduling information to achieve Tourists diversion and vehicle scheduling automation and intelligent.

(4) system highlights

Extensive data acquisition channels, high reliability algorithm model, in order to achieve load balancing and scenic improve visitor satisfaction target, with strong guidance for the management of tourism peak tourist attractions.

Fifth, scenic intelligent broadcasting system

(1) Introduction

Scenic scenic broadcast is essential to create an environment and information release system, which can help deal with emergencies in the area, such as personnel lost, lost and found, emergency evacuation and play background music camp time in the scenic area, creating a pleasant atmosphere. The program is a digital broadcast system provides IP-based network, i.e. intelligent broadcasting system.

(2) analysis of user groups

User groups: the competent authorities scenic, tourist attractions such as CMC

Scenic authorities and the business sector, through the use of the system, the competent authorities can relax background music playing time, and create a relaxed atmosphere and provide artificial broadcasting function when necessary, to enhance the visitor experience in the play area.

(3) System Function

The main role of intelligent broadcasting system is background music and rest time information dissemination, and create a relaxed atmosphere and provide artificial broadcasting function when necessary. System needs to achieve automatic opening and closing timing of playing music can be turned on and off timing of the power to the entire system, automatic play.

(4) System construction

Design is based on the requirements of the various scenic town XX, absorb advanced technology integrated current national broadcasting system, designed to be a set of advanced equipment, elegant, beautiful sound, fully functional modern background / emergency broadcast system. The main equipment configuration are selected brand-name products to ensure superb performance, and the auxiliary equipment is made of imported or domestic brands to reliable due to lower cost. We are engaged in the use of public broadcasting in the design and construction of many years of theoretical and practical experience, combined with carefully to ensure excellent performance, reliable quality. Radio speaker can be mounted on outdoor surveillance bracket.

Each has scenic broadcasting system, each spot can play the same or different background music program, more scenic independently of each other. At the same time the central broadcasting station set up, can be unified broadcast or unicast to broadcast in all the scenic electricity.

Tourist attractions may be running the various broadcast programs, the system may terminate the automatic playing mode, it is switched to manual control, notification, to find people, find transactional broadcast and the like;

Regular programs broadcast: IP network broadcast attractions for each network adapter has a separate IP address, you can receive personalized broadcast regularly separate server program, broadcast regularly in operation, the program can also be set to upload online through computers and other tourist attractions this feature can achieve some fixed music player.

Audio trigger to start the device automatically power on: IP network broadcast network adapter that provides an interface to trigger audio trigger or bring their own power supply. Broadcast speech sounds and music network access adapters, according to the presence or absence of speech signals, automatically switches power amplifier or active speakers, or other devices linked ordinary broadcast, this feature is mainly to improve the application equipment life, avoiding network adapter and long power amplifiers, electronic components aging, reduce life expectancy.

Sub-control management system: authorized administrators, as long as the installation of a dedicated broadcast sub-control software in the computer, the computer's microphone enables remote speech, can the region, zoning, grouping speech, can also upload their own programs produced by computer, edited by the broadcasting software program dedicated audio program scheduled playback, playback operation timing to achieve a given area, to achieve unattended functions, such as the time-programmed production schedule table, the system will automatically program execution timing.

Sniffer: a broadcast control center can monitor a single point to any point selected monitoring functions, which play the content and listening volume, and the terminal to determine whether the normal power amplifier.

Broadcast network control server software to achieve all the radio speaker or a single group of network settings inquiry mode, modify, adjust the volume, the preset program play, playing a timing preset programs, emergency artificial playback. Usually in the broadcast receiving routine can adjust the volume or turn off, the speaker volume adjustment control from an emergency broadcast, an emergency broadcast will be in state.

Sixth, the platform operation and maintenance system

(1) Introduction

The establishment of a unified and effective anti-virus system, and real-time updates virus database, network partition separated by a firewall, there is a server-side intrusion detection, data file encryption, there is a network access control, exports have Internet security audit.

Each system user roles and permissions assigned strictly set by the operating system user's personal identity authentication system based on the permissions.

System data backup and media off-site storage, disaster recovery and remote city different city disaster recovery. Have effective data recovery mechanisms.

Rigorous system running log tracking system, alarm system abnormalities, monitoring and management system operation.

(2) the construction of system functions

1) Physical security building

Physical security main consideration of environmental safety, safety equipment, medium security and disaster recovery. Further, the use of regular data backup, and data store physical medium discharge Ge manner to achieve offsite disaster occurs when the data can be preserved.

2) the construction of network security

The establishment of a unified and effective anti-virus system, and real-time updates virus database, network partition separated by a firewall, there is a server-side intrusion detection, data file encryption, there is a network access control, exports have Internet security audit.

Network isolation: comparison of the current common logical isolation means, there are two, one is deployed on network firewalls logical isolation network, one is dedicated to deploy the security isolation and information exchange systems on a network, high-strength safety isolation (equally physical isolation).

Vulnerability scanning: safety testing vulnerability scanning system involves various types of network devices (such as firewalls, routers, hosts, etc.), and open the service, and the contents of the file system security patches and other issues. Application vulnerability scanning system can provide advance warning network system weaknesses, to prevent misuse hacking and internal staff, it is an important means of maintaining network information security.

Intrusion Detection: is to ensure the security of computer systems design and with Ge one can discover and report system technology unauthorized or unusual phenomenon, is a computer network technology to detect violations of security policy behavior for. Intrusion Detection System (IDS) can be active real-time monitoring and detection network or system, once found a network of suspicious behavior or malicious attacks, IDS can make timely warning and response.

Security Audit: is a secure network must support the function. Audit records all activities using the computer network system, which is an important tool to improve safety.

Load balancing: the database server uses cluster design, load balancing mechanism to extend the server throughput and data processing capabilities, single point of failure, improve system availability.

System software security: including operating system security and database security. The use of vulnerability scanning system and security audits to detect whether there are loopholes in the system, whether abnormal access occurs, so that timely detection. The project will secure strict management measures, to detect system vulnerabilities and abnormal access, address security concerns such as operating systems and databases. The deployment of host protection system on each host.

Operating system security: security requirements of the operating system include: the ability to have the authentication, with independent access control, security systems can monitor and record activity, in order to ensure high availability and integrity of the data system.

Security database system: asked to choose a higher level of security database management system, if necessary, implement field-level or record-level database encryption protection system. Features and functions of the application system should be combined to achieve security objectives.

3) Application Security building

Unified user management and authorization: unified user management and authorization system is mainly centralized application authentication and authorization mechanisms, unified management of legitimate users access to the application. Establish a unified information portal, to establish a unified user management system, to achieve a unified access policies tailored to achieve single sign-on capabilities to provide users with convenience and efficiency, while facilitating the maintenance work for the administrator. But also the foundation and a key factor in the realization of resource sharing.

Database access control and auditing: Database auditing and access control systems that can perform database operations such as query and modify records, provide the basis for retroactively, and is able to misuse and illegal operations from time to time blocking (field level), to effectively protect the database safety.

Digital certificates Interface: Interface CA system should be reserved for the system. Future may issue digital certificates for business users, access control and data integrity to ensure high strength. Applications by calling the server-based encryption and decryption program components digital certificates to achieve authentication / authorization, encryption and decryption, signature / verification and other security features, secure operations.

Data transmission encryption: The system uses data transmission in an encrypted manner, in order to protect the security and exchange applications.

 

 


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