The entry end of October, as a test just to get into the siege lion, for their own work from scratch, and even some basic knowledge on basic workplace is also true.
A few days ago, PM sent a message to me, let me submit basic materials recruits: ID positive and negative pictures, school diploma shots telecommunications network, degree certificate of identification PDF download, as well as the entry undertaking handwritten version of the camera. On these materials, originally a matter of minutes, it was tossing of three times. Not because less material, while the issues are out in the "Mail" on.
Students thinking, camera phone sent to the desktop, open the mail, fill in the recipient, upload screenshots, pictures, add attachments ptf, sent to the PM. A few minutes, "All materials compress into a folder to send a copy to copy a Korean sister." Immediately modify a wave, first sent to the Han sister, then forwards a copy to PM. Originally, things had ended this way, the results of PM again Mail "is a carbon copy, but not sent forward. Get it back." In this way, e-mail me with the rod, and it took half an hour to complete.
Later, thought, thanks to that they are graduating students, or PM may all desperate. At work, e-mail is the most commonly used. Night, collected some data, compiled some basic basic format of the message, as well as frequently asked questions, and organized into notes, hope in the future workplace, no longer make the same mistake.
一、涉及邮件的三种操作.
Write messages, reply to messages, forward messages
二、主要的核心四点.
To, Cc, Subject (title), contents
三、常见的问题.
Topic : do not use the information or topic indicates that the topic is not clear
Too casual : call free, the content is simple, there typos
Decoration : Use fancy decoration and expression
Emotional : content with the emotional color
Reply : reply delay
Talk to so many, that there is a qualified mail how, you need to pay attention to what it?
Loaded to force begins. . .
一、收件人
1, to determine the object receiving the message, and minimize the number of recipients
2, before sending the message, determine whether the object is received correctly, so as to avoid unnecessary trouble
3, sent to key people
二、抄送
1, when necessary and determined, with a copy to the appropriate personnel need to know the progress of
2, determine the object copy the message, and the number to a minimum, so as not to cause unnecessary distress
3, to determine the object's name is correct CC
三、主题
Be sure to indicate the subject of the email. In addition, the theme must be clear, refining and related content, expressed the information you need to know each other, and can distinguish between different information for the same thing, people generally see at a glance information to convey messages to each other quickly learn and remember.
四、内容
Contents of the message as concise as possible, and seek effective communication, call, text, end, inscription / signature as complete as possible.
1, call
1) If you know the recipient's name attached call, you can make each other feel more friendly
2) If you know each other 性别, you can use the address: Mr. ** Miss **, ** Ms.
3) If you know each other 身份, you can use call: ** General Manager, Manager **
4) figure out the person's name, identity, use the "teacher" can be said on behalf of other titles
2, the body
To do subject-specific text, language fluency, concise. Use standard phraseology way to avoid colloquial. In writing the main content of the course, pay attention to the following points, to show courtesy and respect, so as to avoid unnecessary distress:
1) when replying to letters, it is necessary to add the original part of the other party in order to understand the content of the reply
2) If the original extract long, should first reply to the front, in the original language
3) if the annex, accessory should use and help content in the text, the size and format of the content to be noted attachments. Do the following:
a)
文件后缀是.exe格式的，需要打包压缩b)
文件是.bmp格式的，需要转换为.jpg格式的c)
文件格式用户不支持的情况下，比如.mpp格式的需要截图d)
Word格式转化为兼容版的word2003版e)
附件数目不宜过多（不要超过四个），数目较多时打包压缩成一个文件夹f)
附件文件应该用有意义的名来命名，容易易懂
4) If notes, marked with red font
5) Try to avoid spelling errors and typos, it is recommended to use spell check
6) a list of Email message body with more than 1234 and the like, will explain things clearly
7) Email text to be concise, clear and coherent wording
8) Note Email discussion tone, avoid emotional
9) a complete e-mail account information
10) the rational use of pictures, tables and other forms of assistance to elaborate
11) Do not use a formal expression of character
3, the end of the
1) If you can provide a better option should be made at the end
“如果您有什么疑惑之处或者需求需要咨询，请电话或者Email联系我”
2) The best ending, focus on the future, with expectations
“希望我们能够达成合作”
3) the end of the tape sincere blessing
“感谢您百忙之中查阅这份邮件，祝您工作愉快”
4, inscription / signature
Company name, personal name, the date, the best in the message written on his contact information (phone number), and kept clear at all times
1) The signature information should not be excessive
2) the signature bar text should match the body text, Simplified and Traditional Chinese or English, in order to avoid distortion, generally choose the font size is smaller than the number of text fonts
Note:邮件中字体为10.5号宋体，较为美观
五、使用技巧
1) promptly reply Email
2) targeted Reply
3) not less than 10 words Reply
4) Do not respond to repeated discussions on the same issue
If correct place, please exhibitions. Workplace white, teachable. . .
