Telephone robot is one of the applications of artificial intelligence. It is based on speech recognition technology. It is a set of artificial intelligence, voice recognition, smart dialogue and intelligent analysis in one of the intelligent software. For example, the robot can act as a telephone sales person to stop, stop introduce the company's products and services, gather customer information, stop discriminating customer's purchase intent, then the collected information is aggregated into the company's database. Telephone robot really easy to use? The robot is coming to replace telemarketing business intelligence aide, under the premise of cost to help companies achieve sales staff and customer service.
Like "Xiaomaguohe" article: the same river, but the cow did not think it was knee creek, squirrels think it is unfathomable natural barrier. Cow and squirrels are not wrong, they are real experiences, but not necessarily apply to pony only if it personally try it after the original is not deep and shallow just right.
Telephone robot is mainly used in two aspects: outgoing and incoming.
Robot can be done manually impossible for a long time online, tireless, emotional stability, time-saving alternative to manual so that companies can free up more time to do a lot of things, can provide customers with better service. But the robot is not a panacea, it can not be called out of thin air, instead of doing so can not directly deal.
In the inbound, the main scenario for the enterprise telephone customer service, location and imitation key customers, answer customer questions, data broadcasting service customer inquiries.
Visit Type: In life, we often touched by the Chinese. China Unicom travel industry service calls, evaluation and investigation, this work is very simple, can use voice dialing a telephone robot, improve efficiency and reduce costs.
Notification type: express industry used to be indispensable in our lives. For express delivery company, call to confirm