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Question 1.
You have been asked to conduct an audit of the QA system in a client company, outline and discuss the key elements of the audit you will conduct. Explain the QA precautionary actions you may take if some aspects of the audits are not to ISO9001 standards. (10 marks)
Answer:
According the definition of the QA system, Quality assurance systems emphasize catching defects before they get into the final product. Therefore, at first, we should understand the features of the system, like whether the system fit the definition of the system.
Key elements of the audit:
Physical and environmental audit, I will audit the physical equipment, like the data warehouse, the servers, and the physical condition for the equipment, like whether the temperature is suitable.
System administration review, I will consult with the managers, and understand the process of the system management.
Software application review, I will understand the condition of the software applied in the system. Like, whether the software is refreshed timely.
System security review, to understand whether the system has some errors might lead to the unexpected result.
Business continuity review, to check whether the system is in line with company’s business model.
Data integrity review, to check whether the data is reliable, accurate and in real with.
Since the elements are covered in the project varying, we cannot contain all of above elements in an audit. However, we will try to cover all of elements in several different assignments.
I will implement the precaution steps in following steps:
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Conduct an inventory for information system and categorize them.
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we should understand the criteria of assessment about ISO9001, especially, for those have high rate of failing parts. In this way, we can where we need to put effort. In other words, we know what is the key point in order to pass the ISO9001.
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Identify which aspects that not satisfy the requirement of ISO standards, and understand the failing reasons, such as technology problems, management problems or human issues.
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Assigning the severity rating to them.
Then according to the rating, ranking each aspect of the system and re-decide the audit priority, schedule, and resources.
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Evaluate the audit plan based on many different plans, we choose the most suitable one.
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Implement the plan and monitor the plan
During implementing the plan, we might encounter some problems those are not identified before. Therefore, we need to monitor the course of implementation all the time and timely adjust the plan.
Question 2.
Discuss an Information Technology (IT) in business. Explain the IT, its benefits, its uses, the difference it has made to the world, and the impact. What negative impact has this had if any to the users, discuss both positives and negatives. (10 marks)
Answer:
- IT
The virtual reality technology, the final goal of this technology is to build 5 sensors for human, so they can have immersive experience when they are in the virtual world.
- Benefits
It encourages more the youth to build their own startups, especially, Facebook bought the Oculus rift with 2 billion U.S dollar, which really give the youth the courage.
It explores a potentially huge markets for VR industry, for example, several months ago, one of the largest online shopping company, Alibaba, established the VR research department and planned to adopt VR technology to improve online shopping experience.
It ignites the enthusiasm of researchers in VR technology.
- Uses
Now this is technology is mainly applied in game industry in order to give the users more immersive experience. Besides, some low-end product, like google card board, Samsung VR headset are used to watch VR movies or some simple games.
Although this is an emerging technology, it has a widely possible application in near future, such as immersive experience for online shopping, simulate exercise for driving cars, and more real experience when you are watching a movie through virtual reality technology.