On August 22, at the 2023 DingTalk Ecosystem Conference, DingTalk President Ye Jun announced the latest progress of DingTalk’s comprehensive intelligence: 17 product lines and 55 scenarios have been fully integrated into the large model, completing intelligent re-engineering. DingTalk is also opening its intelligent base AI PaaS to ecosystem partners and customers, saying it will use large models to help the ecosystem redo its products.
Ye Jun demonstrated live demonstrations of the new product "Digital Employee" based on AI PaaS and ecological partners, as well as AI solutions for various scenarios and industries such as meetings, ordering, and education. On April 18 this year, DingTalk announced that it would redo DingTalk with a large model.
DingTalk also took the lead in providing the industry's first commercialization plan for large model implementation scenarios: on the basis of the annual fee of 9,800 yuan for DingTalk Professional Edition, an additional 10,000 yuan can obtain a quota of 200,000 large model calls; in the exclusive DingTalk On top of the annual fee, with an additional RMB 20,000 you can get a quota of 450,000 large model calls. The equivalent of a call costs less than 5 cents on average.
Open AI PaaS, DingTalk intelligence enters the ecological layer
On March 22 last year, DingTalk announced a comprehensive opening of the ecosystem at the 2022 Ecosystem Conference, proposed a "PaaS First Partner First" strategy, and made it clear that "DingTalk only does one thing, which is PaaS."
PaaS means that DingTalk only produces basic capabilities and basic products, and opens these capabilities and products to the ecosystem as a base. PaaSization is a phased process. The low-code (aPaaS) revolution proposed by DingTalk in 2021 is the first step towards PaaS. Since then, DingTalk has successively launched bPaaS (cool applications), iPaaS (connection platform), dPaaS (data platform), etc., and continues to open its base capabilities to ecological partners.
As of March 31 this year, DingTalk has more than 5,000 ecosystem partners, including independent software developers (ISVs), consulting ecosystems, sales and delivery service providers, and hardware ecosystem manufacturers. The number of Ding applications has exceeded 10 million, of which the number of low-code applications exceeds 8 million. DingTalk has 25 partners with revenue exceeding RMB 10 million last year. For every RMB 1 earned by DingTalk, it will bring RMB 9 to its ecosystem partners.
In 2023, the AIGC wave hit. At the Spring Ding Summit on April 18, Dingding announced access to the Tongyi large model and released a "slash" (magic wand) to demonstrate chat, documents, audio and video on the spot. Intelligent applications in four major high-frequency scenarios such as video conferencing. Ye Jun, president of DingTalk, said: “We need to use a large model to redo DingTalk.” In the following more than 100 days, DingTalk has completed intelligent reconstruction of 17 product lines and 55 scenes.
On May 31, DingTalk launched the "Slash" (Magic Wand) invitation test, inviting customers and ecosystem partners from all walks of life to participate in co-creation.
At this ecological conference, DingTalk announced that it will open its intelligent base (AI PaaS) to ecological partners and customers, and will use large models to help ecological partners redo their products. This marks that DingTalk intelligence has fully entered the ecological layer.
Ye Jun, President of DingTalk, believes: "To transform large models from 'toys' into productivity tools, they must enter application scenarios, but first we must solve the reliability issues of model input and output. AI PaaS solves the data security issues, performance issues of large models Problems, let large models enter enterprise context scenarios, reduce the uncertainty of large models, lower the threshold for development and operation, help establish a connection between enterprise data and large models, and make large model capabilities truly useful for work."
United Ecosystem launches intelligent products and solutions such as "Digital Employee"
DingTalk’s live demonstration demonstrated the innovative products grown on AI PaaS - digital employees, as well as a variety of intelligent scenario solutions and intelligent industry solutions.
Digital employees are virtual employees who participate in business processes. Digital employees can enter the corporate address book as corporate employee assistants, obtain corresponding job permissions, and participate in the company's organizational governance and business collaboration. As a powerful assistant to corporate employees, digital employees can assist in completing boring, repetitive and procedural tasks, allowing corporate employees to devote more energy to creative work.
Currently, DingTalk is exploring digital employees with many ecological partners such as No. 1 Zhipin, Youcheng CRM, Yijing Cloud, iHR, Cool Academy, and business brain winplan. The on-site demonstration of the digital employee "Recruitment Specialist (No. 1 Recruitment)" co-created with No. 1 Direct Recruitment can help the company's HR write recruitment notices, post them to the corresponding recruitment websites, collect resumes, screen resumes and schedule interviews. Communication between real and digital employees can be accomplished through natural language.
In addition, DingTalk has also collaborated with Ecosystem to release intelligent solutions for meeting scenarios and food ordering scenarios, and created an “AI teaching assistant” for the education industry. In DingTalk audio and video conferences, "digital avatars" can attend meetings on behalf of users, helping users understand the important information of the meeting, and can also push meeting summaries after the meeting; "Happy Pin", the intelligent solution for ordering food and ordering scenarios, is a joint venture between DingTalk and DingTalk Co-created by Ele.me, users can use natural language to order and order in DingTalk groups, and pay with one click without leaving the group chat. "AI Assistant" can help teachers intelligently correct homework, accumulate academic data, and generate lesson preparation suggestions and PPT for explanations, etc.
Currently, DingTalk has launched the AI intelligent application market, and the first batch of 11 intelligent SaaS models has been launched.
Released a pricing plan for large model application scenarios, with an average call cost of less than 5 cents
Regarding the charging issue for large model implementation application scenarios that have attracted much attention, DingTalk has also given a clear plan: on the basis of the annual fee of 9,800 yuan for DingTalk Professional Edition, an additional 10,000 yuan can obtain 200,000 large model call quotas; On top of the exclusive DingTalk annual fee, you can get 450,000 large model call quotas by adding 20,000 yuan. The equivalent of a call costs less than 5 cents on average.
In the past, DingTalk has been committed to continuously lowering the digital threshold for thousands of industries. This time, DingTalk has further lowered the threshold for intelligent applications by opening AI PaaS and releasing an intelligent commercial pricing system, using AI PaaS to solve the problem of ecological partners and customers. The problem of "affordable" large models; use the industry's first pricing system to solve the problem of "affordable" large models for small and medium-sized enterprises.
Ye Jun, President of DingTalk, said: "Openness has become a belief of DingTalk. The comprehensive intelligence of DingTalk cannot be separated from the participation of ecological partners. In the era of large models, the golden decade of China's SaaS has just begun."