Where is Zoho CRM data stored? How to ensure data security?

 

With the development of the Internet, online CRM has gradually become the first choice for enterprises to manage customer relationships and improve sales efficiency. However, many enterprises do not know how to store online CRM data, and worry about the risk of data loss and leakage. So, where is the CRM data stored? Is safety guaranteed?

Where is Zoho CRM data stored?

1. Ensure the stability of the system

If one of the servers fails, other servers can automatically take over, ensuring that user data will not be lost and normal use of users will not be affected.

2. Improve the access speed of the system

Users can choose the server location they want to store according to their own office needs, so that when CRM processes user requests, the network delay will be less and the response speed will be improved.

3. Improve data security

CRM uses the most advanced encryption technology to encrypt data end-to-end to ensure that data will not be leaked or lost during transmission and storage. At the same time, CRM also complies with the data protection regulations of various countries and regions to ensure that user data will not be illegally used or leaked.

Is data security guaranteed?

1. Regularly back up data

Zoho CRM will back up your data in multiple servers in real time, even if natural disasters and/or server failures occur, your data will still not be damaged or lost.

2. Provide data recovery function

If a user accidentally deletes important data or encounters a malicious attack, the data recovery function of CRM can be used to easily restore the data to the previous state.

3. Provide two-factor authentication function

Two-factor authentication can provide an extra layer of protection for a business' accounts. In addition to a username and password, an authentication token is required to log into an account.

4. Provide rights management function

In order to prevent data leakage, Zoho CRM provides a permission management function to restrict unauthorized users and only allow login from specified IP addresses. Even if the user's account password is stolen, your data is still safe.