foreword
In the WeChat open community, I saw a lot of people [transfer money from merchants to small change] without reply for more than 7-15 working days, and it is still under review. How to solve this problem? I happened to be applying recently, so in this article I will talk about how I found customer service and got feedback.
step
1. Follow the official account of [Tencent Customer Service]
2. Enter "manual customer service" in the official account to send
Click the link to enter your question, and you will enter the queue to wait. No one replied on my first day.
The next day, the manual customer service replied in the same way, and I waited for almost an hour.
3. After sending, the customer service gave me a link to fill in the merchant number and contact information
4. A specific response has been received
After 24 hours, I logged in to the WeChat payment background and the review of [merchant transfer to change] was also processed.
Summarize
If your application takes more than 7-15 working days, it is recommended to contact the manual customer service several times on the official account. Don’t be afraid of trouble. There are many people applying, so be patient. As long as you contact the manual customer service, you can basically get processed .