Both Baklib and HelpLook are products in the field of digital property rights management and protection, and there are some differences in their functions and features. The following will introduce the differences between Baklib and Help Look, and explain why Baklib is chosen.
Functional differences:
Baklib:
1. Theme template, our display effect is better, and it supports customization, you can customize the navigation bar, UI design and other styles
2. You can bind independent domain names, second-level domain names, and customize the URL addresses of all columns/articles/
3. Price advantage , our package 2 supports 200 people to collaborate, and package 3 supports 3,000 people to collaborate
4. For the search function, we use global search , which is more accurate and intuitive
5. API interface, interface document : api.baklib.com can call related data
6. Data statistics , page keyword search logs and user search related data can be viewed in the background, specifically in the plug-in center - keyword search, and Baidu statistics, Youmeng, 51LA can also be accessed
7. It can be connected to the customer service system , where you can connect to third-party plug-ins such as Meicha, Udesk , etc.
8. Simple operation, easy to use, zero code base can also be used
9. Operation: Baklib does not need to build a document framework in operation (each theme has a corresponding display framework, and now there are 15 themes for help document scenarios), and it can be used by opening a browser. If you don’t know programming and design, you can easily edit documents with Word, edit, update, and publish at any time. The maintenance cost is low, and customers can easily view them with a click of the mouse.
10. External display: Baklib provides a variety of external display themes to support WeChat, enterprise WeChat, PC, small programs, APP and other adaptations . , you can switch and change the color at will, support common problem settings, add independent domain names...
11. Details: Provides many useful plug-ins including global search, user feedback function, article guide , visit statistics of help site, site navigation...
12. Editor : rich rich text + Markdown makes editing easier (supports video, picture, file upload)
13. Team management: team collaboration and rights management, support for site/column/articles can be managed by setting level permissions
HelpLook:
custom column path
custom navigation bar
common problem
third-party plug-ins
multisite template
SEO configuration
custom domain name
Total Site Content Search
team management
global deployment
Multilingual switching
Differences in data security features:
Baklib:
Baklib supports backup and download, and you can perform backup and download in the background setting - backup; there will also be corresponding regulations in the contract to ensure the security of relevant data; articles are prohibited from being copied: after opening, the content of the article will not be copied, and cannot be copied by the shortcut key ctrl+c or selected and dragged; watermark setting on the article: after opening, the article content can be watermarked, and the set watermark will appear on the background of the article, which is a very good protection measure for data security.
HelpLook:
Helplook currently has not taken any protection measures for content data security.
Differences in product life and historical conditions
Baklib:
Baklib is a product launched in 2019. It has a history of four years so far. Among them, 100,000+ registered users have been harvested, and 1,000+ cooperative enterprises have been harvested . Baklib is a knowledge management platform . In addition to the application scenarios of the help center, it also supports the establishment of internal enterprise knowledge bases, product manuals, operation guides, etc. It provides creation, editing, search and navigation functions, and team members can update them in time to ensure the accuracy and immediacy of knowledge. Helplook: Helplook is a new product launched in 2023. It has been around for four or five months so far , and its cooperative customers have accumulated to a certain extent. It is a product for making an online help center.
To sum up, there are some differences between Baklib and HelpLook in terms of functions and technical features. The reason for choosing Baklib is that it can ensure the security and efficient management of digital property rights.