First, use the Windows Cleanup Assistant (download link: ) to kill malware and Trojans in safe mode.
1. If the fault persists, please use the system restore that comes with the system, and restore it to the time when you did not have the fault.
2. If you cannot enter safe mode, perform system restore. You can press F8 to enter "Safe Mode with Command Prompt" and press Enter. You can enter the C:\Windows\system32\restore\rstrui command and press Enter in the command prompt (take the drive where the system is located as the C drive as an example), and the same You can also open the system restore operation interface to achieve system restore.
3. If the fault persists, use the system disk to repair, open the command prompt and enter SFC /SCANNOW and press Enter (there is a space between SFC and /), insert the original system disk to repair the system, and the system will automatically compare and repair.
4. If the fault persists, it is recommended to reinstall the operating system.
You can repair it according to the following methods. If you want to know the Chinese information of the blue screen error code, there is Microsoft's website below. Please go to Microsoft's website and enter the blue screen error code such as: 0x0000008E into the search box to search, and it will be translated later. The Chinese information will appear in front of you.
Computer blue screen troubleshooting method
When the computer has a blue screen failure, follow the maintenance methods below.
(1) First of all, understand the situation of the computer before the blue screen and the operations done. If the computer has a blue screen after overclocking the CPU or memory, the blue screen failure is related to overclocking, as long as the frequency is restored to normal.
(2) If the computer is abnormally opened when the optical drive is reading the disc, resulting in a blue screen, the blue screen fault is caused by misoperation. For this fault, generally reinsert the disc into the optical drive, and then close the optical drive tray.
(3) If the computer has a blue screen when plugging and unplugging a device with power on, the blue screen fault is related to the plug-and-plug device with power on, and it can usually be recovered by restarting the computer.
(4) If the computer has a blue screen when using a certain application software, the blue screen fault may be caused by the program software. Generally, uninstall the program software and reinstall it to eliminate the fault; if not, it may be the program software. It has errors and cannot be used.
(5) If the computer has a blue screen after entering the system, there may be many reasons for the blue screen failure, and it needs to be eliminated step by step. First, use antivirus software to check and kill the virus, and eliminate the blue screen fault caused by the virus. If the fault is eliminated, it is the blue screen fault caused by the virus.
(6) If the problem persists, restart the computer, then start the computer in "safe mode", exit the system after startup, and then restart to normal mode. If it is eliminated, it is a blue screen failure caused by a system error.
(7) If the fault is not eliminated, then use the backup registry to restore the Windows registry to a normal state. If the fault is eliminated, it is the blue screen failure caused by the damage to the Windows registry.
(8) If the fault is not eliminated, then use the "Event Viewer" in the Windows system to find the cause of the error. Take the Windows2000\XP system as an example, first click the "Control Panel/Administrative Tools/Event Viewer" command, the "Event Viewer" window, in the right window of the "Event Viewer" window, the system lists the events using the computer .
Then focus on checking the events of type "Error" in "System" and "Application" based on date and time. Then double-click the "error" event to open the "Event Properties" dialog box of the error event, find the cause of the error, and then perform targeted repairs.
"The reasons for the blue screen failure hardware are: (1) Hardware overclocking. (2) The compatibility of hardware devices is not good.
(3) Aging of hardware equipment. (4) The chip quality in the hardware device is not good. (5) The hardware heat dissipation is not good. (6) The hardware equipment is re-sudden. (7) Improper operation. ""The reasons for the blue screen failure software are: (1) The system cannot open the file. (2) Incorrect function operation. (3) There are too many files to run. (4) The memory refuses to access, the memory control module reads the error, the memory control module address is wrong or invalid.
(5) An invalid code was fed back during operation. (6) The specified sector or track cannot be found. (7) A program of the wrong format is loaded. (8) The main memory or virtual memory space is insufficient to process the corresponding instruction. (9) The system cannot find the specified file or the system cannot find the specified path. (10) The system cannot write data to the specified disk. (11) The system shutdown cannot be aborted.
(12) The network is busy or an unexpected error occurs, etc. (13) Registry corruption leads to file pointing errors, etc. 》
如果以上方法无法找到故障原因，可根据蓝屏时提示的错误代码，查询出错代码。错误代码中“*** Stop:”至“****** s”之间的这段内容是所谓的错误信息，如“0x0000001E,由出错代码、自定义参数、错误符号等三部分组成。
我们可以到微软的网站“http:\\ ”，查找出错信息的对应的错误，进行维修。
。
全部