What can I do if I cannot access the ECS cloud server?

What should we do when we find that we can't connect to the server after buying the server, or deny access?


First, let's check our own server.




If server is Windows, you can open mstsc.msc


by "running" on the computer. Click here to open it.






If the centos or other systems in the screenshot are Linux, you can use software such as shellX CRT to connect




 

. If not , the second kind of investigation is to view the server web page connection.


You can click here to access


 



. If the above does not work, check the security rules. Delete both






the inbound and outbound directions, and then add them again


. When adding, add the inbound and outbound directions
respectively . All, the following ports are generally open according to the access. It can be 1/65535 just for checking, but it must be modified unless the
authorization object is 0.0.0.0/0

 
. Finally, if it doesn't work, just send a work order and submit it after taking a screenshot of the tracert IP under the computer cmd.