ITSS operation and maintenance service capabilities. With the development of the economy, the IT industry continues to rapidly improve, making ITSS qualifications an indispensable qualification for the IT industry. What are the conditions for handling ITSS certification? Let me introduce it in detail.
ITSS qualifications are divided into four levels, from advanced to low levels, namely ITSS level four, ITSS level three, ITSS level two, and ITSS level one:
ITSS Level 4: It is the most basic requirement. It only needs to establish an ITSS standard requirement system. There is no indicator assessment requirement. The expert meeting organized by the ITSS branch only conducts formal review and confirmation of the assessment results of the assessment agency. For enterprises to apply for ITSS Level 4, the company needs to be established for one year and have related operation and maintenance cooperation projects.
ITSS Level 3: Based on Level 4, requirements are set for the completeness of the system and the compatibility with the business, requirements for operation and maintenance tools and monitoring tools, and some key indicators and assessment requirements are initially required; finally, organization is required Experts will review and confirm by way of material review, with a proportional pass rate. For the company to handle ITSS Level 3, the company needs to be established for 2 years and have related operation and maintenance cooperation projects.
ITSS Level 2: Based on the third level, pay more attention to the relevance and coordination between departments and resources when building the system, and put forward requirements for the corresponding mechanism of the enterprise's emergency and delivery; finally, it is necessary to organize an expert to review the materials , On-site defense (representatives of the certification body, general team leader) and other methods for comprehensive review and confirmation. Enterprises need to have the third level of ITSS before they can apply for the second level of ITSS.
ITSS Level I: Based on Level II, it requires comprehensive quantitative management, strategic decision-making and daily management based on statistical analysis of data, and promotion of technological innovation and business transformation. Finally, it is necessary to organize experts to conduct comprehensive review and confirmation by means of material review and on-site defense (the enterprise sends representatives to respond, generally 4+1 configuration). Enterprises need to have ITSS Level 2 before they can apply for ITSS Level 1.
The introduction of third-party services such as supervision and service quality evaluation through ITSS can reduce project implementation risks; the conversion of some IT service costs from within the enterprise to outside the enterprise can reduce the operational risks of IT service enterprises. Friends who want to apply for ITSS qualification certification, please act quickly. If you have any questions, you can consult the online customer service on the official website. We will serve you wholeheartedly 24 hours a day.