As a community operator, you must have heard others say about WeChat group assistant robots, but what exactly can be achieved which functions, and what problems can be solved?. For you who are still struggling whether to start, let’s take a little bit of the community today and let everyone know about it.
Take the social assistant as an example, let everyone understand the function:
Function 1: Welcome to the newcomer
With the help of the WeChat group assistant robot, you can directly set the welcome message for newcomers to the group that needs to be sent in the background. When newcomers join the group, they will be smart@ and welcome newcomers to join the group, so that newcomers can feel the ritual of joining the group. At the same time, they can also send some group rules and group introductions intelligently at this link to avoid newcomers from appearing in the group for a short time. The phenomenon appears.
Function 2: Smart Reply
The WeChat group assistant robot can realize the function of intelligent reply in the group by setting high-frequency question keywords and corresponding replies in the background. This is equivalent to arranging a 24-hour online smart customer service in the community.
Function 2: Advertising monitoring and processing
With a large number of communities, it is inevitable that sometimes people will fish in troubled waters, and they will post some advertisements in the group from time to time to play side-balls. At this time, you can use the WeChat group assistant robot to do a simple management of the group members. The main thing is to monitor and intelligently deal with the irregular behaviors of members in the group.
Function 3: News push
At present, WeChat itself can only push messages to friends, but not group messages. So this is indeed a headache for multi-community operators. But with the help of WeChat group assistant robots, this problem can be solved very well. For example, coloring enterprise service includes two push group functions: multi-group push and scheduled push. The multi-group push function can be used for multi-group simultaneous live broadcasting, and the timed push can be used for timed and fixed-point push notifications.
That's all for today.