With the ever-increasing competition in the market and the extensive application of information technology in corporate management, corporate human resource management is also undergoing tremendous changes.
For the purpose of centralizing services, reducing costs, improving service specialization and standardization, and improving efficiency, more and more companies have separated administrative affairs in human resource management from the human resource department to establish a human resource shared service model.
However, the human resources shared service center needs to face a large number of different forms of data and reports every day. In the absence of automation technology, efficiency and human resources are still a headache for business managers.
According to Ernst & Young's survey, about 93% of the time of employees in the human resources department is spent on repetitive tasks. 65% of HR processes are likely to be automated.
Why should the human resources department choose RPA?
Traditional human resource processes often involve a lot of paperwork and process management in aspects such as recruitment, onboarding, employee data and salary management. Recruitment, salary management, employee data management, attendance, training, resignation... Each link requires HR to copy, paste, and enter data in various application systems.
These tasks are not too difficult, but the process is cumbersome and repetitive, and is often the link that is most likely to cause human error.
Today, RPA is taking over the work of the human resources department. It can greatly compress and optimize existing human resources-related business processes. It is an important tool that can help HR save time, improve efficiency, and reduce human errors, and quickly help companies realize intelligent automation in human resources business processes.
For example, in the social security agency scenario, the work process is cumbersome, and social security policies vary from place to place, and social security declaration consumes a lot of manpower and energy. RPA automatic operation quickly completes the processes of personnel information collection, information registration and modification, automatic social security declaration, management of multiple declaration entities, and social security data return, which greatly improves efficiency, reduces working time, and reduces labor costs.
RPA can input data across systems, automatically process information, help HR get rid of monotonous, low-value work, effectively manage data information, and improve the efficiency and quality of data processing.
RPA is applied to 6 scenarios in the field of human resources
Scenario 1: Recruitment management
The quality of talents is very important and is related to the future development of the company. However, if you want to recruit excellent talents, you need to constantly screen and collect resume information. Manual operations are not only time-consuming and laborious, but also easy to miss. The RPA robot can help HR quickly distribute recruitment information, screen candidate resumes, and notify candidates to retest. Realize recruitment automation management, reduce manual operations, and increase talent recruitment rate.
RPA extracts HR recruitment information and publishes the information to the designated talent recruitment platform according to user settings. When the recruitment platform receives the resume, RPA will screen the resume according to the user rules, and send the qualified resume to the HR office for screening.
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Zhilian resume automatic acquisition robot
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Candidate interview email notification robot
The robot can screen qualified candidates in the human resources and realize the automation of sending interview notices by email.
Scenario 2: Attendance management
The HR of the human resources department needs to count the working time and attendance time of the employees every month, and check the working hour records of the employees, which is time-consuming and laborious.
RPA can automatically perform data statistics and verify records. Once the data information is found to be abnormal, RPA will immediately send an email to the relevant person in charge, so that the person in charge can make timely adjustments and manage employee attendance more effectively.
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Personnel Attendance Statistics Robot
The robot can automatically organize the check-in information of the attendance check-in machine, business trips, outings, check-ins, leave and other information tables into an attendance table.
Scenario 3: Individual tax declaration
Individual income tax declarations are usually made through the deduction client of the natural person tax management system. Sometimes, the personal income tax of the taxpayer is zero, but HR still needs to log in to the client and complete the company's personal income tax declaration operation one by one.
The RPA robot can automatically extract the company information from the maintained tax subject information table and log in to the personal tax PC terminal to make a zero-tax personal tax declaration, and after the declaration is completed, the declaration result is recorded in the designated table.
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One-click zero declaration robot
The robot can automatically declare zero personal income tax, which can solve the problem of non-declaration or the complicated declaration of multiple companies.
Scenario 4: Travel expense management
When employees travel on business, they will submit bills to the human resources department for reimbursement. The travel expense process usually relies on manual operations, and often encounters problems such as lack of receipts, out-of-policy expenditures, incorrectly captured information, and delayed reimbursement.
RPA can compare personal expenses with the predefined rules and regulations of different systems inside and outside the organization. By using OCR (Optical Character Recognition) technology to read text and images from paper and receipts, verification and matching are automatically performed.
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OCR train ticket batch recognition robot
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Scenario 5: Settlement of Social Security Provident Fund
The monthly customer human resources sharing service center needs to check the contents of each statement one by one, extract the problematic data separately, and then merge all the data in the statement into a report. On this basis, the table is converted into the standard format of the business system, and then imported into the business system to participate in the salary calculation of the current month.
The RPA robot can help HR complete a series of business operations such as the verification of the data format of the statement, the preparation of summary reports, the preparation of system import files, and the import of business systems.
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Human resources and social security system information entry robot
The robot can automatically enter personnel information into different modules corresponding to the human resources and social security enterprise clients.
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The robot automatically queries the public information of social security card opening, which can greatly reduce the workload of personnel outsourcing units.
Scenario 6: Payroll payment
Most payroll accounting processes are based on rules, involve a large amount of data input and are highly repetitive in nature, which is very suitable for RPA operations.
Salary, benefit management, rewards and reimbursement, and benefit invoice verification can all be automatically tracked and generated by robots to achieve "salary automation" to improve accuracy and shorten processing time, especially when the company has a large number of employees.
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By reading the payroll file, the payroll is automatically generated and emailed to each employee.