To improve business operations, better transform employee input into enterprise output, and realize the common development of the enterprise and employees, special measures must be taken to mobilize the enthusiasm and initiative of employees, improve employee work efficiency, and solve the current situation of the enterprise. The confusion, difficulties, and various over-management of enterprises have allowed enterprises to truly live forever, and the best solution is for enterprises to truly implement “lean management”.
First of all, what is lean management?
Lean management is to meet the ever-changing needs of customers, provide customers with satisfactory products and services as the purpose, and transform this core purpose into a series of efficient activities of the enterprise, that is, through "work agenda combing and goal determination, organization and division of labor Coordinating with personnel, summarizing and helping, motivating and assessing, processing and improving" and other methods of excellence, diligent and unremitting application, and finally efficiently complete the enterprise "creating customers, winning profits", the ultimate goal of comprehensive activities, is The system integration of thinking, framework, systematic, highly generalized, reproducible, and relentless in corporate management methods.
Manager's daily work
1. Tell employees the work goals, methods and standards
2. Systematically check whether the supervising employees are doing according to the established goals and requirements, and conduct daily training and training for the employees in a targeted manner
3. Praise and reward employees who do well, educate, help and criticize employees who do not well, and punish those who do badly
In fact, management has its artistic side, but it also has its scientific side, otherwise it would not be called "management". The "lean management model" is a concrete manifestation of the scientific nature of management. Its essence is to modularize and simplify the complexity of daily management. The purpose is to enable our company's daily management to achieve "the work has goals and the process has Standardization, and the results are assessed."
Lean management model
The lean management model divides the basic functions of corporate management into "three major blocks and ten major steps." In fact, it evolved from the management function of "planning, organization, wisdom, coordination and control", which simplifies and makes complex management theories more operable.
1. Work agenda combing and goal setting
The so-called work agenda combing actually refers to a method of systematically and scientifically combing the direction of the company, department or team before determining the work goal. Its core purpose is to determine the goal. The goals include strategic goals, business goals, management goals, achievement goals, mission goals and action goals.
2. Organization division and personnel coordination
To put it bluntly, the organization and division of labor is to arrange personnel, carry out appropriate organizational structure design, arrange department functions, employees' work content, workload, and working hours, and do a good job in the distribution of benefits for all parties. Personnel coordination is the division of departments and temporary arrangements of personnel based on the existing personnel, the work achieved by the current business goals and the future business work.
3. Plan formation and indicator setting
Planning itinerary refers to the action of finding resources around the determined goals, and finally forming an action plan through plan management and project management methods. In the process of making plans, pay attention to the setting of key assessment indicators for achieving goals, and decompose the indicators to employees level by level.
4. Target visualization and PK import
The purpose of visual management is to simplify complex issues so that all employees can always understand their work goals, results and existing problems. At the same time, around the realization of the goal, a competition mechanism is built within the enterprise to keep all employees optimistic.
5. Lean operations
The high performance of employees comes from lean operations.
6. Inspection and supervision
In the process of daily management, managers implement inspections and supervisions, which actually include on-site guidance, daily training and training, communication, coordination, incentives, performance interviews and many other tasks for managers. The essence of this actually requires superiors. Leaders should interact with subordinates in a timely manner, and distribute resources to subordinates as soon as possible so that the goals can be effectively achieved.
7. Summary and help
The summary is to compare work goals and standards with one's own job responsibilities and roles, and see where the individual job responsibilities and goals are completed and deviate, and then good rewards and bad punishments. In addition, we can summarize and summarize which aspects of the "work goals" are doing well, and we can formulate system procedures and standards that help enterprises and their partners grow and grow.
8. Training and training
The core of daily training is the growth and improvement of employees' abilities. Carry out the new-style daily training of "one-to-one master with apprentice", or systematic theoretical and practical guidance, with the aim of enabling employees to master business skills proficiently, contribute their own strength to the realization of goals, and also ensure the growth of employee capabilities And improve.
9. Assessment and incentives
Mainly refers to the daily results are recorded, and the performance of employees is proved, and the daily motivation of employees is strengthened to improve the enthusiasm and initiative of employees. The core is performance appraisal or performance certification.
The vitality of enterprise employees comes from effective incentives. At the end of any work, there must be a record of results. This is the basis for evaluating the performance of an employee, a team, and a department.
10. Improvement and practice
Mainly refers to the effective control of daily work progress, efficiency, standard implementation, result requirements, etc., and summarizes and organizes according to the work results, systematically handles the problems that can be handled, and systematically sorts out the problems that cannot be handled before returning to the first To deal with it in one step, the core is the preliminary preparation of the work agenda.