Why now more and more people buy mobile phones from the official website instead of physical stores?

To be precise, more and more people now like to buy mobile phones on shopping platforms such as Taobao, Tmall or JD.com (the official website is an independent webpage created by companies to promote their products). Most of the flagship stores or factory-operated stores of these websites support seven-day unreasonable return and exchange of goods, and can also enjoy services such as direct replacement for 3 months without damage, and warranty within one year; on the contrary, if you buy a mobile phone in a physical store You can’t enjoy these benefits, and the phone can only be replaced if there is a quality problem. Therefore, more and more people like to buy mobile phones online.

I once bought a Redmi 6A smartphone on Taobao. It has a 4G+64G memory, a full screen, the screen size is about 5.6 inches, and the price is more than 700 yuan. This is a high-end mobile phone that I carefully selected on Taobao. As a result, I bought it and felt that the screen size was too small, much smaller than Huawei’s 5.5 inches. Turning on the screen further, I found that the various applications on the desktop were too small, much smaller than other brands of mobile desktop application icons. The test run with the touch of the screen is very smooth, but the overall feeling is not very good. I spent 780 yuan to buy a small and low-grade mobile phone that feels very irritating, mainly because the desktop application icons are small and the typing keyboard is small. It is not suitable for the elderly, so I decided to quit.

The return of the mobile phone is still very smooth. After communicating with the customer service, explain the reason for the return, and then apply for the return. In this case, you can fill in the reason for the return. Don’t mention the shortcomings of the mobile phone. Wait for the seller’s consent or after the specified period has expired, follow the return address provided by the merchant or the return address provided by the system, and go to the courier office for return procedures. , And kept the courier number, came back and filled it in the return page, and after waiting for more than 3 days, the seller put the money for my mobile phone into my card. Through actual operation, it shows that online shopping of mobile phones is guaranteed to be safe, and I don’t like to return or exchange them at any time, which is difficult to do in physical stores.

In the first few years, when smartphones were not very popular in rural areas, I bought an elderly mobile phone from a cheap mobile phone store. Since I didn’t pay attention to it when I bought it, I found that the screen was not on while the screen was on when I got home. The store changed a mobile phone of the same model and found that although the brightness of the screen was good, the card slots of the phone cards did not work one by one, and finally changed another one. In this way, the replaced mobile phone was used for half a year, and the call was abnormal, and it was taken back to the store for the store to deal with. The result was simply squeezing the battery into a bit of cardboard to fool and ask them if they could fix it. , She was still annoying, and finally got nothing. It can be seen from this that the mobile phones purchased in physical stores are not necessarily so good. The key is that they do not return the phones, and repairs are fools. In fact, they will not repair them at all. Since then, I have installed a network cable at home and learned how to shop online. I bought a mobile phone from the Internet. Not only the price is much cheaper, but I can also enjoy seven days of unreasonable return and exchange services. I like to buy mobile phones online more and more.

From the above experience of purchasing mobile phones, I can see the advantages and disadvantages of online shopping and physical store purchases. Although the physical store can see the real thing when buying a mobile phone, it is difficult to find the problem without actual operation. Even through constant replacement, In the end, it is hard to escape the doom of being cheated. Shopping on shopping platforms such as Taobao, Tmall or JD.com is different. The platform protects the rights of consumers to the greatest extent. Mobile phones can be returned at any time if they don’t like it, and they can also enjoy a one-year warranty and a three-month package. Changing services, so I think more and more people like to buy mobile phones from the Internet.

Okay, that's it for today's answer. The above only represents my personal opinion and I do not oppose different opinions.

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Origin blog.csdn.net/fuli911/article/details/108725130