Robot Process Automation (RPA) of "innovators" and "early adopters" gain a lot of benefits it? RPA industry is entering a new phase, most companies are beginning to consider using RPA technology?
The company realized that automation projects can be liberated from their team can manually repetitive tasks out, which means that people can spend more time on the tasks required of their brains, and bring value to their own and the company's . In the next 5-8 years, we will see a lot of use of digital workers, they can handle the transaction repeatable business processes.
Your company is ready to accept digital workers yet the following will help you make a decision?:
First, understand the benefits of the RPA. In short, RPA for the use of structured data, well-defined business rules and sufficient manpower to prove ROI business processes is significant. RPA's main goal is to enhance business efficiency, rather than efficiency. This is done by robots, they can eliminate errors, work around the clock speed to perform tasks faster than humans. The following are the five main functions of RPA:
1- Import data - automated extraction and aggregation of data from the source (such as Excel data file, database, enterprise resource planning (ERP) system, bank documents and websites) connection.
RPA data processing come from white-collar robot? (On data sources and can refer to the text)
2- processing and verification data - data automate operations and calculations, e.g. matching transactions between different systems, to determine the cost, and performs authentication balance depreciation adjustment.
3- identify and manage exceptions - if the automation does not resolve the differences, it forwards the data to the transaction or artificial supervisor.
4- reporting and analysis - Automation for analysts to explain and build reports to prepare the necessary data, which means more time to interpret the data and run reports more frequently.
5- audit - automated task execution will be recorded, as well as reasons for the decision auditors may be used to verify compliance of other indicators. Accurate understanding of how the task is done, and record relevant information for audit and compliance is necessary.
Second, understand the potential benefits of digitization employees. Obtain RPA technology will change the way companies execute business processes. Prior to the introduction of new technology will change the business, please understand why. Leaders need to build a business case, and communicate effectively with staff decided to use the RPA. For the following reasons:
1- improve the customer experience. Changes in the business process should improve service response and deliverables, reduce costs and transaction times, and increase customer satisfaction.
2- improve operational efficiency. Robot speed up the process by eliminating errors and improving efficiency. Script as required automation in the case of performing no change faster than doing 5 to 10 times. Robot will not input or output error.
3- increase business agility. Reorganize, change processes, human resources up or down so that the rotation is expensive. Digital workforce restructuring or make digitized employees up and down the rotation can be done quickly. The robot can also work across business functions, such as running automated human resources, finance or supply chain, while a human operator typically resides in the business unit.
4- reduce cost, increase productivity. A robot annual software license prices are generally a few million to more than ten million, can handle about five people working, then these people can focus on more valuable work!
5- increase compliance. The robot again and again flawlessly accomplish the same task, and log their actions to the audit log.
Third, to ensure that the leadership is committed to the development and management of digital workforce. RPA covering the entire organization, requires business units, HR and IT departments to maintain at least the same, and deliver successful projects RPA (About this section we will have a special section highlights). The following role is to protect the RPA truly successful landing necessary:
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RPA project sponsors support the project and track its results to achieve ROI.
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COE administrative departments shall supervise, guide and solve major problems.
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The project manager should monitor and manage RPA projects and programs.
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IT needs to provide an environment for RPA software, and authorization to provide access to systems or applications.
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Business Process SME is responsible for providing details to automate business processes, and to participate in the development and approval process definition and automation design documents, providing test data and test cases, and review test results.
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Robot delivery personnel should be trained RPA technology, know how to manage RPA process life cycle, generate a process definition and solution design documents, and automated support deployment in a production environment.
All in all, the use of RPA excellent products and standardized processes, business process automation successful landing is not difficult.
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Micro-channel public number ID: RPA_Journey
Micro-channel public number Name: RPA virtual transformation of the road workers
Thank you for your attention and reading, I hope this article can help your business.
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